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One Cancun Centro

3.0 star property
Eco-certified Cancun hotel in Downtown Cancun with free breakfast

Photo gallery for One Cancun Centro

Outdoor pool
Exterior
Lobby
Lobby
Desk, blackout curtains, free cots/infant beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$136
includes taxes & fees
18 Feb - 19 Feb

Explore the area

Map
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504
  • Galenia Hospital
    ‪2 min walk‬
  • Hospiten Hospital
    ‪9 min walk‬
  • Dubai Palace Casino
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 11.5 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 11.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

ibis Cancun Centro

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1173)
The price is AU$94
for 1 room
includes taxes & fees
2 Mar - 3 Mar
ibis Cancun Centro

About the area

Cancun

One Cancun Centro puts you in the heart of Cancun, steps from Galenia Hospital and within a 10-minute stroll of Hospiten Hospital. Highlights at this eco-friendly hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli and laundry facilities. Free full breakfast is available daily between 7:00 AM and 11:00 AM. .Attractions within a 10-minute drive of this 3-property class Downtown Cancun hotel include Plaza Las Americas and Puerto Cancun Marina Town Center.

What's nearby

  • Dubai Palace Casino - 14 min walk
  • Plaza Las Americas - 18 min walk
  • Plaza 28 - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Playa Tortugas - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive

Restaurants

  • ‪Four Points by Sheraton Cancun Centro - ‬5 min walk
  • ‪Costelao - ‬10 min walk
  • ‪Sonora's Meat Cancun - ‬5 min walk
  • ‪La Tranquita - ‬7 min walk
  • ‪The Eatery Bistro & Restaurant - ‬3 min walk

About this property

One Cancun Centro

Eco-certified Cancun hotel in Downtown Cancun with free breakfast
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. An outdoor pool, a vending machine, and multilingual staff are also featured at the eco-certified One Cancun Centro. Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • Built in 2014
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
One Cancun Centro offers 126 accommodations with a hairdryer and blackout curtains. 49-inch LCD televisions come with cable channels. Bathrooms include a shower.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Cancun Centro

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cancun Centro
One Cancun Centro Hotel
One Centro Hotel
One Centro
One Cancun Centro Hotel
One Cancun Centro Cancun
One Cancun Centro Hotel Cancun

Frequently asked questions

What is the cancellation policy at One Cancun Centro?

One Cancun Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Cancun Centro?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at One Cancun Centro on 18 Feb 2025 start from AU$129.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Cancun Centro?

Yep, One Cancun Centro has a free self car park.

Are there any beaches close to One Cancun Centro?

The closest beach to One Cancun Centro is Delfines Beach (9.6 km).

Does One Cancun Centro have a pool?

One Cancun Centro has an outdoor pool.

Is One Cancun Centro family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that One Cancun Centro is a hit with families.

Does One Cancun Centro serve breakfast?

You bet, free continental brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at One Cancun Centro?

No, One Cancun Centro does not offer an airport shuttle service.

What time are check-in & check-out at One Cancun Centro?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Cancun Centro?

No, pets and service animals are not allowed.

One Cancun Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Roberto, San Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quiet area, good breakfast, only thing was staff very slow for check in despite they were not bussy.
Stayed 5 nights in Nov 2024

8/10 Good

ABEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Joshua A

Liked: Staff & service
Disliked: Property conditions & facilities
The lobby was hot and had a bad smell.
Stayed 1 night in May 2024

10/10 Excellent

Adis

Stayed 1 night in Mar 2024

8/10 Good

LINGCHUAN

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Jorge

Disliked: Property conditions & facilities
Ok
Stayed 1 night in Feb 2024

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Behrouz

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Everica, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Ernie

Travelled with family and small children
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay short term.
We stayed one night for a layover when travelling. Small room but clean and friendly staff. Pillow was not great for my girlfriend and the water was not very hot for a shower, but other than that good experience. Good, fresh breakfast in the morning!
Stayed 1 night in Dec 2023

6/10 Okay

Jose, Hopkinsville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe, but don’t permit to bring alcohol in to the rooms. But it was very noisy between the rooms. The shopping it is too far away and very poor option for dining. The transportation it is to expensive and shopping center not walkable. I found bugs in the room!
Stayed 3 nights in Nov 2023

8/10 Good

Leticia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is Coffee most of the time. I didn't liked that that there was no cross pathways near the Hotel.
Stayed 2 nights in Oct 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and satisfying
Stayed 5 nights in Aug 2023

6/10 Okay

Tim

Hotel ok but no facilities and no alcohol is allowed. The breakfast was good
Stayed 1 night in Sep 2023

6/10 Okay

Dianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Vacant lot next door is an eye sore and trashy
Stayed 9 nights in Aug 2023

10/10 Excellent

Yara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent free breakfas!!!
This hotel is affordable, clean has everything and includes a full delicious breakfast with stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Keltric

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and convenient for shopping
Stayed 3 nights in Jul 2023

2/10 Terrible

Eugenio

This is a one star hotel poor quality on the outskirts of cancun not downtown as advertised Want my three nigths unused
Stayed 4 nights in Jun 2023

2/10 Terrible

Mauricio

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Título de la reseña: "Una decepcionante experiencia en el hotel" Calificación: ★★☆☆☆ Reseña: Lamentablemente, mi estancia en este hotel no cumplió con mis expectativas. Desde el momento en que entré al lobby, me recibió un olor desagradable que persistía en el ambiente. Esto fue bastante incómodo y no generó una buena impresión inicial. Al llegar a la habitación, me decepcioné aún más. La falta de limpieza fue evidente, con una capa notable de polvo acumulada en varios lugares. Las sábanas también presentaban manchas, lo cual me hizo cuestionar su higiene y calidad. Estas condiciones no son aceptables en un hotel de cualquier categoría. Además de los problemas de limpieza, también encontré que algunas instalaciones necesitaban mantenimiento. Por ejemplo, había una lámpara que no funcionaba correctamente. Estos detalles descuidados contribuyeron a mi sensación general de decepción. Es importante destacar que el personal del hotel fue amable. Sin embargo, los problemas existentes en las instalaciones y la falta de atención a los estándares de limpieza son aspectos fundamentales que no deben pasarse por alto. En general, mi experiencia en este hotel estuvo muy por debajo de mis expectativas. Recomiendo encarecidamente al hotel que mejore la limpieza de las habitaciones y solucione los problemas de mantenimiento.
Stayed 1 night in Jun 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

VICTOR

Stayed 2 nights in Apr 2023

6/10 Okay

Valeria

Travelled with partner
Liked: Cleanliness
Basic hotel, clean. It's ok for a stopover, but I wouldn't spend there more than one night. Not much around the hotel.
Stayed 1 night in Apr 2023