2/10 Terrible
shannon f.
15 Jan 2025
Disliked: Cleanliness
DO NOT STAY HERE!!!
Arrived 2 days before Christmas to start our stay of almost 3 weeks. Ended up going almost 10 days without hot water. Host kept telling us nothing was wrong. Some days we had no water at all so we couldn't wash our hands, use the bathroom or shower. Finally got it resolved after we contacted VRBO and the owners called us. Host didn't tell them there was an issue. We saw black mold all over the room. I have pics to back this up. There are large holes in the ceiling and the room overall was extremely dirty with ants everywhere. Toilet had white chalky stuff floating it in at all times. AC has duct tape all over it and cardboard stuffed against it to keep it from rattling. It's very loud. The couch has a very visible stain of bodily fluids on it! Pics in listing are misleading. There is no dish drainer. Almost no utensils. No paper towels. No hand towels. No washcloths. Nothing. We had to buy everything. The beds were HORRENDOUS! We paid over 30 for 2 mattress toppers and they didn't help at all. Beds are basically concrete with sheets. We woke up aching terribly every morning. Didn't sleep very much. This room is on a lower floor, so you will hear everything up above from heels clacking on the floor to people dropping stuff and furniture being moved at all hours of the night. We were woken up countless times due to this. We have stayed at this complex many times but this was our first time in this room. We wouldn't stay here again if it was free. You have been warned!!!
shannon f.
Stayed 17 nights in Dec 2024