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Park Royal Beach Cancun

3.5 star property
On private beach with 2 outdoor pools, near La Isla Shopping Mall

Photo gallery for Park Royal Beach Cancun

2 outdoor pools, pool umbrellas, pool loungers
Master Suite Partial Ocean View
Family Suite
Lobby sitting area
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Housekeeping
The current price is AU$449
includes taxes & fees
12 Apr - 13 Apr

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Marlin Beach
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Free bottled water
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Free bottled water
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Free bottled water
Minibar
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
2 bedrooms
  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Free bottled water
Minibar
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Park Royal Beach Cancun. Within just a 10-minute stroll, you'll find popular attractions like La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and beachside massages. The buffet restaurant, La Veranda, is open for breakfast, lunch and dinner. Ekinox is the hotel's own bar. Spend the day at the private beach and enjoy the on-site gym, kids' club and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free self parking. .You'll be 3.2 km (2 mi) from Cancun Convention Center and 3.6 km (2.2 mi) from Gaviota Azul Beach with a stay at this 3.5-property class Zona Hotelera hotel.

What's nearby

  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Cancun Interactive Aquarium - 6 min walk - 0.6 km
  • Marlin Beach - 15 min walk - 1.3 km
  • Cancun Convention Center - 5 min drive - 3.1 km
  • Gaviota Azul Beach - 6 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Azulinda Cafe & Bar - ‬1 min walk

About this property

Park Royal Beach Cancun

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Park Royal Beach Cancun, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 155 guestrooms or units
  • 2 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Park Royal Beach Cancun?

Park Royal Beach Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Royal Beach Cancun?

As of 10 Apr 2025, prices found for a 1-night stay for 2 adults at Park Royal Beach Cancun on 12 Apr 2025 start from AU$439.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Royal Beach Cancun?

Yep, Park Royal Beach Cancun has a free self car park.

Are there any beaches close to Park Royal Beach Cancun?

Yep, Park Royal Beach Cancun is a short 16-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Park Royal Beach Cancun?

Yep, there is an onsite spa at Park Royal Beach Cancun. You'll enjoy services like hot stone massages.

Does Park Royal Beach Cancun have a pool?

Park Royal Beach Cancun has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Park Royal Beach Cancun have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Park Royal Beach Cancun?

Park Royal Beach Cancun features a private beach, 2 poolside bars and 2 outdoor pools.

Is Park Royal Beach Cancun family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Park Royal Beach Cancun is a hit with families.

Does Park Royal Beach Cancun serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Park Royal Beach Cancun?

No, Park Royal Beach Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at Park Royal Beach Cancun?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Park Royal Beach Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Royal Beach Cancun?

No, pets are not allowed.

Park Royal Beach Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1008 reviews
Rating 8 - Good. 273 out of 1008 reviews
Rating 6 - Okay. 178 out of 1008 reviews
Rating 4 - Poor. 121 out of 1008 reviews
Rating 2 - Terrible. 109 out of 1008 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Gaurav N

Travelled with family and small children
Liked: Cleanliness
For an all inclusive resort the options for food and activities were not good. Food options and quality was poor and activities were also limited.
Stayed 3 nights in Jan 2025

10/10 Excellent

Harrold Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food options, drinks and locations. Staff are pleasant and helpful. However they asked me for a 90 minutes introduction to their travel membership program, which took 2 and half hours past lunch time. And have difficulty accepting “no” for an answer. Beware of some tourist trap in the area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it so much this place! The best one, that’s was my first time I went in Cancun! Me and wife was so happy about this place . Thank you
Stayed 7 nights in Apr 2024

2/10 Terrible

Marcos

Travelled with family
Disliked: Property conditions & facilities, room comfort
It wasn't what I expected in the room
Stayed 4 nights in Dec 2024

10/10 Excellent

Veronica, Santa Clarita

Stayed 5 nights in Jan 2025

2/10 Terrible

Jaspal Singh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service we never go back this place very very bad place Bad experience just based of money
Stayed 6 nights in Jan 2025

10/10 Excellent

LUIS

Stayed 3 nights in Jan 2025

10/10 Excellent

katherine

Stayed 1 night in Jan 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
The check-in process was very long! The property was nice, though on the small side. Lots of wind during our 4 day stay so the red flags were out and we couldn't use any of the water amenities. Without those, there was not much else to do. The "shows" were a little disappointing too. Food was mediocre, usually just warm, but we did enjoy the food at the El Pescador restaurant. All of the wait staff were very friendly, though the bartenders were all on the crabby side! The beach was beautiful and plenty of seating by the pools and beach.
Stayed 5 nights in Jan 2025

8/10 Good

Daisy

Travelled with family
It is an old property. Food is not good. It is across a nice mall.
Stayed 8 nights in Dec 2024

6/10 Okay

MARIA GIRLIE LU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

KARIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well maintained with friendly, helpful staff! The location is perfect, and the beach is beautiful! The food is sub-par and there are NOT enough beach chairs at the beach.
Stayed 7 nights in Dec 2024

4/10 Poor

Dominique Erica

Disliked: Staff & service, amenities, property conditions & facilities
It all started with an unfriendly check-in and delayed access to our room keys. Service was not good throughout our stay. Reservations in restaurants are very hard to get. You need to be on app at 9am and within minutes they are sold out. Food at buffet is not good, so access to restaurants is the only hope in getting decent food. The bartenders and servers are very good and kind. They tried hard to make the experience more positive. People reserve chairs around the pool early by putting towels on them and then there isn't any left for anybody else. Management needs to rethink their customer experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

xin

Liked: Cleanliness, staff & service, property conditions & facilities
Big room
Stayed 6 nights in Dec 2024

6/10 Okay

Alex

Travelled with family
Stayed 11 nights in Dec 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service
Purchased a Deluxe Nature View room and received a non Deluxe room with a view of the room top of the first floor. During check-in it wasn't a very pleasant onboarding experience. They just tell you to download the app and everything you need is in the app. Unfortunately when you connect to their free internet it will take you 45 minutes to download it. The app allows you to request maintenance to room and guest services. We had to enter tickets for all types of issues in our room and it says they will be there within a certain time frame but no one shows up, no one calls and the issue isn't fixed.. At one point I had to go down to the front desk 4 times to ask someone to fix our restroom. They would clean the room and only leave 2 towels in a room knowing there are 4 people staying there. I have had better food at many potlucks than the food offerings at the buffet. Was pretty much the same exact thing for each breakfast, lunch and dinner. Reservations to the restaurants were also needed to be made on the app which for 2 of our nights were turned off and you couldn't make reservations. The times if you didn't jump on at 9am and make reservations you may not get one for the next evening. Pool service drinks were like any other all inclusive hotel but food at the pool was below average. Deep fried hot dogs, burgers, cheese quesadillas or nachos is all you could get at the pool. The main family pool only had pool ladders to get in or out.
Stayed 5 nights in Dec 2024

8/10 Good

mihir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort can use alsome upgrades, room was good, food was average. Was expecting better quality of food. 3 restaurants on the property but you cannot get reservations. You have to wait 2-3 hours in the morning in front lobby to see the hostess to get a reservation if you lucky. And frankly the restaurant food is also not that great so don't waster your time in the morning to get a reservation. Staff is excellent and goes above and beyond to make up for mediocre food quality and dates facility.
Stayed 5 nights in Dec 2024

6/10 Okay

Cristina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The positives: The beach is beautiful and the staff is doing their best to serve an overfilled old hotel. The negatives: long lines at check in, missing towels in the rooms, housekeeping line not answering requests, mediocre food quality and variety. Reservations at the hotel restaurants were almost impossible to obtain due to a faulty app. Our room had an old bathtub that was repainted several times and showed moldy areas. Shower curtain was also moldy. No hot water for showering in the evening due to the busy time. Again, the staff did their best to accommodate our needs but they were severely understaffed.
Stayed 7 nights in Dec 2024

4/10 Poor

Esmeralda

Travelled with family
Disliked: Staff & service
The beach was beautiful
Stayed 7 nights in Dec 2024

6/10 Okay

Nishanth, Richmond

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice private beach, but people occupy the beach chairs early in the morning by placing toys and towel. They will be gone for hours for lunch and other activities without allowing other guests to use beach chairs. Managment is not proactive to impose fair rules for all the guests to enjoy beach. Food quality is average. Service is average. Phones and shower do not work properly.
Stayed 4 nights in Dec 2024

4/10 Poor

Neelofar

Travelled with family
Disliked: Amenities, property conditions & facilities
They made us line up to book our New Year’s Eve Dinner which was one choice any way for 4:19 min From 9:30 am to 12:30 noon
Stayed 7 nights in Dec 2024

4/10 Poor

Ning, Syosset

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
One of the worse experiences. Too many things to complain but I think the main issue is management and training
Stayed 3 nights in Dec 2024

6/10 Okay

XXX

Travelled with family and small children
Good place to stay but food was average
Stayed 4 nights in Dec 2024

4/10 Poor

Jessica

Stayed 7 nights in Dec 2024

4/10 Poor

Johnathon Kassem

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is not that bad food is terrible did not have hot water in the shower cleaning staff did not clean my room very good . I world not recommend this place . Specially if you like food the food is very bad I got sick
Stayed 5 nights in Dec 2024