Sandos Cancún All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
3 outdoor pools, pool umbrellas, pool loungers
View from property
On the beach, white sand, free beach cabanas, sun-loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa

Explore the area

Map
Cancun, QROO
  • Ballenas Beach
    ‪4 min walk‬
  • Aquaworld
    ‪14 min walk‬
  • Luxury Avenue Shopping Mall
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Laguna suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe room

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Pillow-top bed
Bathrobes
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Sandos Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Balcony Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Pillow-top bed
  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Cancun

A luxury stay in Cancun awaits you at Sandos Cancún All Inclusive - Adults Only. You'll be 2.4 km (1.5 mi) from La Isla Shopping Mall and 3.9 km (2.4 mi) from Delfines Beach. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and 2 bars/lounges. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Zango Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and Turkish bath/hammam. 6254 square feet (581 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include El Rey Ruins and Cancun Convention Center.

What's nearby

  • Aquaworld - 14 min walk
  • La Isla Shopping Mall - 3 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive
  • Tortuga Beach - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Adults-only beachfront property with 3 outdoor pools
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities such as a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq. m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,254 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Is parking available at Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only has a free self car park.

Are there any beaches close to Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only is a short 4-minute walk from Ballenas Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Sandos Cancún All Inclusive - Adults Only?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Thai massages.

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yep, and guests love it! Sandos Cancún All Inclusive - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools, a Turkish bath and a health club. All guestrooms come with pillowtop beds, 24-hour room service and free minibar items.

What makes Sandos Cancún All Inclusive - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Sandos Cancún All Inclusive - Adults Only.

Is Sandos Cancún All Inclusive - Adults Only family-friendly?

No, Sandos Cancún All Inclusive - Adults Only is an adults-only property.

Does Sandos Cancún All Inclusive - Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sandos Cancún All Inclusive - Adults Only?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sandos Cancún All Inclusive - Adults Only?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandos Cancún All Inclusive - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sandos Cancún All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 796 out of 1816 reviews
Rating 8 - Good. 458 out of 1816 reviews
Rating 6 - Okay. 293 out of 1816 reviews
Rating 4 - Poor. 136 out of 1816 reviews
Rating 2 - Terrible. 133 out of 1816 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

MARILYN

Liked: Staff & service, amenities
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jo Ann, Brigantine

Liked: Amenities
Very good
Stayed 5 nights in Nov 2024

10/10 Excellent

Tammi L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was amazing. Staff is great
Stayed 5 nights in Nov 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is incredibly friendly and helpful. The whole property is extremely clean. Our beds and pillows were comfy, bathroom was clean, beautiful separate shower and tub. All the meals were great. There is a very good selection of foods. I'll definitely be staying again.
Stayed 6 nights in Nov 2024

6/10 Okay

Susana

Travelled with family and small children, Travelled with group
Great staff, very friendly and attentive. Property needs a lot of work. Sewers back up, bathroom smells like sewer, needs a lot of maintenance like my daughters’ rooms ha e poor airconditions and the room smells like mold. She got sick and has to move to another room. My other daughters room is the same.
Stayed 7 nights in Nov 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Amenities
Sandos is just the right size. Everything was very clean, we never went hungry and that staff were amazing. Shout out to our waiter Rafael.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jian

Stayed 5 nights in Aug 2024

4/10 Poor

IGNAS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches coming from the vents
Stayed 4 nights in Nov 2024

2/10 Terrible

Curtis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
people very friendly but they are thieves and the hotel desparetly needs renovations and just basic upkeep..cold showers, elevator may work or may not needs paint and love l
Stayed 4 nights in Oct 2024

8/10 Good

Jean R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious
Stayed 7 nights in Oct 2024

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is our second time in one year March and November 2024. The resort is smaller therefore the staff is quite attentive. The accommodations are clean and safe. It is an older resort not perfect but the people make up for the older resort We are considering coming again in January 2025. Thank you
Stayed 7 nights in Oct 2024

10/10 Excellent

Patricia G, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was amazing. Highly recommended!
Stayed 7 nights in Oct 2024

6/10 Okay

Evelyn M

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Disappointed with the food options
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good The fitness center is old and unkept. The spa is nice Food is pretty good
Stayed 3 nights in Oct 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort.
Stayed 7 nights in Oct 2024

2/10 Terrible

YAZMIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Filiberto

Stayed 4 nights in Oct 2024

6/10 Okay

Joshua

Liked: Staff & service, property conditions & facilities
This place is small. Will be much better without kids. I went during rainy season and indoor activities weren't great. Good staff though.
Stayed 5 nights in Oct 2024

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some staff members were very nice always will to assist. Must say leaving the resort and catching a cab they overcharged. Food options were okay.
Stayed 4 nights in Oct 2024

4/10 Poor

Jaime

Liked: Cleanliness
The Good and Bad
Let me start of by saying this is a small hotel compared to the megaplexes that loom over the beaches of Cancun. However, an overall nice hotel. It’s a little older and the building shows. It is a very clean hotel, lobby, bathrooms, rooms, restaurants.  The pool area has two levels, both pools are clean, and are kept clean. I mostly stayed on the upper deck pool, as it was mostly vacant, which was nice. However, that means that the bartenders walking around the pool, didn’t it make over there quite often. The drinks are good.  Check in was smooth, you have the opportunity to check in online before you arrive at the hotel. Reception was phenomenal, excellent service, always willing to assist. I had some issues with the safe and the hot water, and they were quick to get someone to assist me, and maintenance followed up right away. The hot water was mainly that I didn’t know how to work the lever.  I was not very happy that I was accosted by concierge right away, and this is were my overall experience was affected. The gentleman who assisted me made it known right away that I would not be made privy or acesss to some of the exclusive “members only privilege”. They asked who I booked with and I booked with Hotels.com. Guest are differentiated by red and blacks bands, the red ones being the lesser ones. The black bands have access to an exclusive bar by the pool lounge area. This small experience put somewhat of a damper because your left feeling like a second class citizen.
Stayed 3 nights in Oct 2024

8/10 Good

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities
Super friendly staff, hotel is a bit rundown it definitely needs some TLC, no other comment.
Stayed 6 nights in Oct 2024

8/10 Good

Angelene Pierre Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, food could of better.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bars and beach location .
Stayed 1 night in Oct 2024

6/10 Okay

Laurine

Travelled with family
Liked: Cleanliness, staff & service
The food was terrible! The drinks were terrible! The staff was very friendly and helpful! The resort needs some construction done
Stayed 7 nights in Oct 2024