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Sandos Cancún All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandos Cancún All Inclusive

2 bars/lounges, poolside bar
View from property
Lobby
On the beach, white sand, free beach cabanas, sun-loungers
3 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive

Explore the area

Map
Cancun, QROO
  • Ballenas Beach
    4 min walk
  • Aquaworld
    14 min walk
  • Kukulcan Plaza Shopping Mall
    15 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Suite

Laguna suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Pillow-top bed
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout curtains
Pillow-top bed
  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Building design

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Pool
Breakfast included
All-inclusive
Spa
4.3 out of 5, Excellent, (752)
The price is AU$909
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

About the area

Cancun

A luxury stay in Cancun awaits you at Sandos Cancún All Inclusive. You'll be 2.4 km (1.5 mi) from La Isla Shopping Mall and 3.9 km (2.4 mi) from Delfines Beach. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and 2 bars/lounges. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Zango Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and Turkish bath/hammam. 6254 square feet (581 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include El Rey Ruins and Cancun Convention Center.

What's nearby

  • Aquaworld - 14 min walk
  • La Isla Shopping Mall - 3 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive
  • Tortuga Beach - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive

Adults-only beachfront property with 3 outdoor pools
Sandos Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive, and enjoy amenities such as a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq. m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,254 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive

Children and extra beds

  • This property welcomes adults only.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Is parking available at Sandos Cancún All Inclusive?

Yep, Sandos Cancún All Inclusive has a free self car park.

Are there any beaches close to Sandos Cancún All Inclusive?

Yep, Sandos Cancún All Inclusive is a short 4-minute walk from Ballenas Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Sandos Cancún All Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sandos Cancún All Inclusive have a pool?

Yep, and guests love it! Sandos Cancún All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sandos Cancún All Inclusive?

Sandos Cancún All Inclusive features 3 outdoor pools, a Turkish bath and a health club. All guestrooms come with pillowtop beds, 24-hour room service and free minibar items.

What makes Sandos Cancún All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Sandos Cancún All Inclusive.

Is Sandos Cancún All Inclusive family-friendly?

No, Sandos Cancún All Inclusive is an adults-only property.

Does Sandos Cancún All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sandos Cancún All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sandos Cancún All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandos Cancún All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sandos Cancún All Inclusive?

No, pets and service animals are not allowed.

Sandos Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 760 out of 1731 reviews" "
Rating 8 - Good. 436 out of 1731 reviews" "
Rating 6 - Okay. 275 out of 1731 reviews" "
Rating 4 - Poor. 126 out of 1731 reviews" "
Rating 2 - Terrible. 134 out of 1731 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Cancun can best be utilized as a home base for further exploration of the area, like parasailing or exploring the authentic Mexican bone marrow tacos at local steakhouses like Porfirio’s. Thank you to Stephano, the front desk manager, and Luis, the manager at the spa for smoothing our stay. We ended up with 7 massages and hydrotherapies. Mario and Mily, our massage therapists, took excellent care of us and made sure we got the most out of the experience. The best restaurant of the resort is the St. Trop, from which breakfast and lunch really do look like the view from the St. Tropez region’s restaurants on the coast of France. Rosalia and Rocio, our wait staff there, were very professional and the manager Kenya handled the daily operations very well.There are yet ways to make the most of this hotel. Make sure to explore the gym/spa, under one roof, check out the VIP bar on the sixth floor. You will want to check out Bar One as well as catch live music at eight pm featuring local talents, with seating indoors with a scenic seated outdoor section. I would recommend steakhouse Porfirio’s (around the corner) for top-world experience for food, service & location. Check out Isla Majestica for snorkeling & other attractions like its beaches as this is the best quality destination for those categories for sure. Overall, a good stay and I would recommend this hotel to others who may be considering it. The other hotels seem rather empty compared to Sandos. Thanks for reading!
Stayed 12 nights in Aug 2024

8/10 Good

Marisa Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Shamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and located right on beach. Very quiet resort but very nice.
Stayed 3 nights in Jul 2024

8/10 Good

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is very friendly
Stayed 7 nights in Sep 2024

4/10 Poor

Ramon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The buffete need more food options
Stayed 5 nights in Sep 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best experience at this resort. Staff was above and beyond, I have nothing negative to say about this hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Lox

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, the concierge lady was phenomenal
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge Luis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small resort
Stayed 5 nights in Sep 2024

8/10 Good

Joy M, Ore City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful!
Stayed 6 nights in Sep 2024

6/10 Okay

Steven R

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Outside the property it was unsafe and dirty
Stayed 5 nights in Sep 2024

6/10 Okay

Duana

Travelled with group
Liked: Cleanliness, staff & service
Other than swimming and drinks there's not much to do there
Stayed 3 nights in Aug 2024

2/10 Terrible

Laura

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They hustled me for $80 to upgrade to an ocean view which was a side ocean view, just had to break my neck to see the beautiful ocean. Also, my air conditioner was leaking the first day to which I reported it and it wasn't fixed until the day we left. I have stayed at multiple inclusive resorts and this was the worst. There was no night life, after 9pm the place was dead.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gregorio, Idaho Falls

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Resort was good, but not being able to guide with reporting an accident on a Tour was frustrating.
Stayed 7 nights in Sep 2024

8/10 Good

Levana

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay here. All the staff are friendly and helpful. If you only speak English that’s ok because it’s touristy enough that all the staff also speak English. The pool is pretty nice and if you get bored of it then you can walk right to the nice sandy beach. Food was decent not terrible but wasn’t super fancy, still enjoyed most of it though. Room was pretty clean as spacious but they need a fan or something in the bathroom
Stayed 6 nights in Sep 2024

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Nicole Dilenia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They need to do better in the menu they offer. Drinks are bad, my spouse wanted a margarita and they didn’t have sour mix, piña colada tasted meh, they only think good was the beer and all juices were artificial , even tho is all inclusive the specialty restaurants only have a prefix menu with two choices for main course and a 4 course total menu including dessert. They don’t have that much variety, food was poor quality , nothing impress me during my stay beside their personnel, they are very respectful , polite and professional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo que el estacionamiento del sótano está muy caliente.
Stayed 4 nights in Sep 2024

4/10 Poor

Stanislav

Stayed 3 nights in Aug 2024

2/10 Terrible

jay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad food, bad service, this place desperately in the need of renovation
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge Hernan Ramirez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Sep 2024

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities
nice beach, decent room, welcoming staff
Stayed 7 nights in Aug 2024

6/10 Okay

Holly

Travelled with partner
This was my first time here, the restaurants were really limited because you can’t reserve them until you get there so we only got reservations for 3 total dinners while there the rest of the time we had to eat at the buffet, if you are a picky eater there will not be a lot for you to choose from, the drinks we had were all amazing tho, try a mango mojito! A lot of the staff were not very friendly and at the buffet it took a while to get your drink and then not one time we were there did anyone ever come back and ask if you wanted anything else, the rooms have a lot of wear and tear, marked up paint, peeling cracked bathroom doors, the water was super hot and the bed was comfortable tho! Room service food was better than buffet food some of the time but the room service cart going thru the hallway all hours of the night can get annoying tho if you are a light sleeper overall a good budget option just don’t expect a ton of variety with the food and a brand new room and you will be fine
Stayed 5 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never been at an all inclusive resort and we were very impressed from the food to the beverages. Everyone was hospitable at the resort. It was very relaxing and we could do as much or as little while we were there. Recommend doing an excursion, we had so much fun with the snorkeling. When we go back to Cancun we will definitely stay again at the Sandos Cancun.
Stayed 4 nights in Sep 2024