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The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

On the beach, white sand, beach cabanas, sun-loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby sitting area
3 bars/lounges, poolside bar, beach bar
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service
The current price is AU$396
includes taxes & fees
5 May - 6 May

Explore the area

Map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪11 min walk‬
  • Puerto Morelos Town Square
    ‪14 min walk‬
  • Puerto Morelos Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Room, 3 Bedrooms, Oceanfront

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Presidential Room, 3 Bedrooms, Oceanfront

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Free bottled water
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Bedrooms, Ocean View

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Partial Oceanview Residences

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Champagne service
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Oceanview Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Oceanview Residences

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Champagne service
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at The Fives Oceanfront Riviera Maya - All Inclusive Optional. Within a 5-minute stroll you'll find Arrecife de Puerto Morelos National Park and Ojo de Agua Beach within a 15-minute walk. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The theme restaurant, Al Mare, serves Italian cuisine and is open for dinner. Romarley Pool Bar is the resort's own bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and Hot tub. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4.5-property class Puerto Morelos resort include Puerto Morelos Town Square and Petempich Bay.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Ojo de Agua Beach - 11 min walk - 0.9 km
  • Puerto Morelos Town Square - 14 min walk - 1.2 km
  • Puerto Morelos Artists’ Cooperative - 14 min walk - 1.3 km
  • Puerto Morelos Beach - 5 min drive - 2.4 km
  • Petempich Bay - 17 min drive - 12.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Yum yum Wok - ‬11 min walk
  • ‪Don Ernesto's - ‬11 min walk
  • ‪Merkadito del Mar - ‬15 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬16 min walk
  • ‪Panna e Cioccolato - ‬15 min walk

About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

Luxury resort on the beach, with 2 outdoor pools
Some rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Fives Oceanfront Riviera Maya - All Inclusive Optional, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a hot tub, a sauna and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos resort.

  • 93 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 2019
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Fives Oceanfront Riviera Maya - All Inclusive Optional offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 100
  • Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

The Fives Oceanfront Riviera Maya - All Inclusive Optional offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at The Fives Oceanfront Riviera Maya - All Inclusive Optional on 5 May 2025 start from AU$396.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Yep, The Fives Oceanfront Riviera Maya - All Inclusive Optional has a free self car park and free valet parking.

Are there any beaches close to The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Yep, The Fives Oceanfront Riviera Maya - All Inclusive Optional is a short 11-minute walk from Ojo de Agua Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Yep, there is an onsite spa at The Fives Oceanfront Riviera Maya - All Inclusive Optional. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and facials, as well as Swedish massages.

Does The Fives Oceanfront Riviera Maya - All Inclusive Optional have a pool?

The Fives Oceanfront Riviera Maya - All Inclusive Optional has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

The Fives Oceanfront Riviera Maya - All Inclusive Optional features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with premium bedding and late-night room service.

What makes The Fives Oceanfront Riviera Maya - All Inclusive Optional a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Fives Oceanfront Riviera Maya - All Inclusive Optional.

Is there a free airport shuttle available at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

No, The Fives Oceanfront Riviera Maya - All Inclusive Optional does not offer an airport shuttle service.

Is there a bar or restaurant at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Fives Oceanfront Riviera Maya - All Inclusive Optional?

No, only service animals are allowed.

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 353 reviews
Rating 8 - Good. 83 out of 353 reviews
Rating 6 - Okay. 22 out of 353 reviews
Rating 4 - Poor. 11 out of 353 reviews
Rating 2 - Terrible. 15 out of 353 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives at Puerto Morelos was a lovely place to stay. Very clean, the staff were attentive and courteous and the location is very walkable to the rest of town. The in house restaurant has decent food, but the service was very chaotic on the evening we ate there. We ordered 1 salad and 2 entrees. My partners entree arrived quickly, but it was another half hour before the salad and my entree arrived after we asked a couple of times. Could have been a one off thing that evening, but we ate in and around town for the rest of our stay. Lots of great food locally.
Stayed 6 nights in Dec 2024

8/10 Good

Jess

Thank you!!
Stayed 9 nights in Nov 2024

10/10 Excellent

DANIELLE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and nice rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, will be back. Showers need work
Stayed 4 nights in Oct 2024

2/10 Terrible

James

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property is lacking the staff to service the guests and the food was terrible with poor service The room was not up to any standard as the toilet did not work, no hot water, fridge did not work and trying to communicate with the staff was terrible as they just did not seem to care or listen. The communication barrier was terrible for a hotel that has mostly English speaking guest. They need a manager to train all the staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

kathleen, Manorville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel was very run down. But town was so nice lots of dining and bars. And beautiful beach
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The room and views were amazing. The staff was sooooo nice, everyone. The food was delicious. The hotel was walking distance to the town and I enjoyed that I was able to book excursions at the hotel and all the activities available in the resort. I will definitely be back.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at The Fives in Oct. '24. We had a wonderful time. The hotel was beautiful and on a gorgeous part of the beach. It is in walking distance to the square but at the end of the street so it is quiet. The hotel staff were all amazing! So friendly and accommodating! And I would highly recommend using the spa if you have the chance. It is beautiful and the massages were some of the best we have ever had. I hope to get the chance to return there at some point!
Stayed 4 nights in Oct 2024

10/10 Excellent

Heathe

Stayed 1 night in Sep 2024

4/10 Poor

Darne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service terrible
Stayed 2 nights in Oct 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Seaweed
Stayed 4 nights in Aug 2024

10/10 Excellent

P J

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Lisa-Marie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean. The occupancy was low, there were not all dining options open for entire trip. We bought the all inclusive option, it was limited. Staff seemed stretched and limited, there was a tropical storm that came through. They were very nice in spite of this. We would stay again.. Only one pool open, roof top infinity pool/bar restaurant closed for repair.
Stayed 5 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
The Fives is the best all-inclusive in the Cancún area. Service, food, beach, pools, accommodations- all top notch. The best staff anywhere!!!
Mexican Independence Day party on the beach
Rooftop pool
Breakfast with a view
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach
Stayed 8 nights in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, need more bikes for stayers
Stayed 8 nights in Sep 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa
Stayed 5 nights in Aug 2024

2/10 Terrible

Tobin

Stayed 1 night in Aug 2024

6/10 Okay

Valentina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were having an excellent experience. People like Andres in the Romarley restaurant made our stay incredibly special. The food is nice and the place is beautiful. Nevertheless staying there feels like a teenager staying at their parents' house. I invited a friend over to co-work and I was made to pay around $100 to grant her access to the hotel and despite being very clear we would work, and they have no suitable working space so we would be in my room to take some zoom calls, they came upstairs to insist that she should not be allowed in my room at all. Additionally, they provide no support in day care or recommending nannies, and when hiring a nanny to take care of your kids you will also be made to pay a fee. Basically they do not state this anywhere but if you go to this hotel you can forget about having guests unless you want a very harsh treatment and to be made to pay and still be harassed about it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Dope spot. Loved it
Stayed 4 nights in Aug 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives was a great stay, my husband and I enjoyed our honeymoon there!
Stayed 6 nights in Aug 2024

10/10 Excellent

Tanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent!!!! I was given an upgrade. Staff was so kind and friendly. Definitely recommend.
Stayed 1 night in Aug 2024