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Whispering Palms Beach Resort

4.0 star property
Beachfront resort with relaxing spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whispering Palms Beach Resort

Outdoor pool, pool umbrellas, pool loungers
Property entrance
On the beach, beach shuttle
Exterior
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
The price is AU$153
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
Sinquerim Beach Candolim Barde, Bardez, Candolim, Goa, 403515
  • Calizz
    2 min walk
  • Candolim Beach
    3 min walk
  • Sinquerim Beach
    6 min drive
  • Goa (GOI-Dabolim)
    64 min drive

Room options

View all photos for Villa Balcony Room

Villa Balcony Room | Living area

Villa Balcony Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Villa Patio Room

Villa Patio Room

Villa Patio Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa Premium Room

Villa Premium Room

Villa Premium Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Balcony Room Main Building

View from room

Balcony Room Main Building

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Cleanliness standards

Holiday Inn Goa Candolim, an IHG Hotel

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (38)
The price is AU$203
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Goa Candolim, an IHG Hotel

About the area

Candolim

A family-friendly stay in the heart of Candolim awaits you at Whispering Palms Beach Resort. Within steps you'll find Calizz and Candolim Beach within a short 5-minute stroll. Highlights at this beachfront resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Sun and Palms, is open for breakfast, lunch and dinner. Crossroads is the resort's own pub, serving drinks along with dinner. Spend the day at the beach and enjoy the on-site gym, Hot tub and sauna. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Candolim resort, attractions include Fort Aguada and Deltin Royale Casino.
View more Resorts in CandolimOpens in a new window

What's nearby

  • Calizz - 2 min walk - 0.2 km
  • Candolim Beach - 3 min walk - 0.3 km
  • Fort Aguada - 3 min drive - 2.1 km
  • Sinquerim Beach - 6 min drive - 2.1 km
  • Calangute Beach - 15 min drive - 3.8 km

Getting around

  • Pernem Station - 29 min drive
  • Dabolim Airport (GOI) - 60 min drive

Restaurants

  • ‪Goan Hut Shack - ‬4 min walk
  • ‪Mikey's Place - ‬5 min walk
  • ‪Horizon Grill - ‬2 min walk
  • ‪The Palms - ‬6 min walk
  • ‪Café Chocolatti - ‬2 min walk

About this property

Whispering Palms Beach Resort

Beachfront resort with relaxing spa services
You'll be playing in the surf in no time with a ride on the resort's beach shuttle (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Whispering Palms Beach Resort such as an outdoor pool and a children's pool.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a hot tub, a steam room and a fitness centre. Free self parking is available.

This 4-star Candolim resort is smoke free.

  • 106 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Whispering Palms Beach Resort offers 106 accommodations with minibars and a safe. Rooms open to balconies. Premium cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Crossroads
  • Sun and Palms

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift
  • Phone accessibility kit

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 29-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 3000 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2500.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 9000
  • New Year's Eve (31 December) Gala Dinner per child: INR 4500 (from 5 to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: INR 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: INR 2500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. 

Property Registration Number HOTN000225

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Whispering Beach Resort
Whispering Palms Beach
Whispering Palms Beach Resort
Whispering Palms Resort
Whispering Palms Beach Candolim
Whispering Palms Beach Hotel Candolim
Whispering Palms Beach Resort Candolim
Whispering Palms Beach Resort Goa/Candolim
Whispering Palms Goa
Whispering Palms Beach Resort Resort
Whispering Palms Beach Resort Candolim
Whispering Palms Beach Resort Resort Candolim

Frequently asked questions

What is the cancellation policy at Whispering Palms Beach Resort?

Whispering Palms Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Whispering Palms Beach Resort?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Whispering Palms Beach Resort on 27 Nov 2024 start from AU$152.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Whispering Palms Beach Resort?

Yep, Whispering Palms Beach Resort has a free self car park.

Are there any beaches close to Whispering Palms Beach Resort?

Yep, Whispering Palms Beach Resort is a short 3-minute walk from Candolim Beach. Fun beach activities include sailing. You can also find boat tours.

Is there a spa on site at Whispering Palms Beach Resort?

Yep, there is an onsite spa at Whispering Palms Beach Resort. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Whispering Palms Beach Resort have a pool?

Whispering Palms Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Whispering Palms Beach Resort?

Whispering Palms Beach Resort features a full-service spa, an outdoor pool and 2 restaurants.

What makes Whispering Palms Beach Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Whispering Palms Beach Resort.

Is Whispering Palms Beach Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Whispering Palms Beach Resort is a hit with families.

Is there a free airport shuttle available at Whispering Palms Beach Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Whispering Palms Beach Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Whispering Palms Beach Resort?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Whispering Palms Beach Resort?

Furry friends are welcome at Whispering Palms Beach Resort, with food and water bowls on offer.

Whispering Palms Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 45 reviews" "
Rating 8 - Good. 17 out of 45 reviews" "
Rating 6 - Okay. 11 out of 45 reviews" "
Rating 4 - Poor. 3 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

NEHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
it was very nice family stay at whispering palms, staff was too good & helpful! the best part of this resort is its location, just 2 min walk from Candolim beach which is much cleaner & nice beach as Comparision to Baga & Calangute! loved our stay there!
Stayed 3 nights in Jan 2024

8/10 Good

JOHN

Travelled with family
Needs a good clean and updating Not just covering old property with paint
Stayed 11 nights in Dec 2023

8/10 Good

Nihan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Definitely not 4 star
The hotel is more like a 2/3 star and not a 4 star as shown. I was expecting a lot more because of the high cost of staying here. It's close to the beach but not the best value
Stayed 2 nights in Mar 2022

2/10 Terrible

Priyanka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a 1star hotel
Worst stay ever.. the hotel doesn't look like a 4star property at all..leakage in the bathroom sink at 2am, plumber came and rectified it and the same issue existed the next day too..some staff said they charge 40 Rs for dental kitchens some said its free , cant recall if any other 4star property charges money for dental kit .. No bathroom slippers as that is also chargeable..wifi is so bad plus mobile data connection is so bad that you cant even make a single call...they have smart tv with netflix and amazon prime but dont know how to connect Internet to the smart tv to at least do screen mirroring..overall the worst experience living in the so called 4star hotel..not recommended at all. No co-ordination between the staff at all..paid 35000 for 3nights wastage of money...
Stayed 3 nights in Feb 2022

6/10 Okay

Deepak

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2021

10/10 Excellent

Rajneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsm stafff....
Overall its a good experience but not a 4 star property. Comfortable stay. One thing important staff is really polite and welcoming.
Stayed 1 night in Jan 2021

8/10 Good

Nishantraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Trip was good. Property is a min walk from Candolim beach. Staff was amazing and very supportive. They have a very good food (north Indian) and good variety for vegetarians.
Stayed 2 nights in Dec 2020

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is amazing and very reasonably priced. Good entertainment program in the evening. Rooms are okay. Need little uplifting to make it more comfortable
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, overall the stay was very Pleasant. Resort physical condition may leave something to be desired, but I would stay again. A good bang for the buck! Included Breakfast was great every morning, we didn’t have the all inclusive option, but all of the room service we ordered was excellent
Stayed 8 nights in Dec 2019

10/10 Excellent

Philippa, Wales

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the rooms cleaned daily with fresh towels. The pool area was always busy but always managed to get 2 beds whatever time of the day. Off the main road so didn't get all the traffic noise. Most people at the resort were All Inclusive and as we were paying it was a pain to have to wait 10 / 15 minutes at times for the bill.
Stayed 8 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good food and service .great location .very nice atmosphere.nothing was a problem for staff if you asked them .rooms set in nice grounds.and good value for money .
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2018

8/10 Good

Ajinkya, Pathankot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vacation
A nice and happening place. Lucky to discover it on Google. So thnx Google. First the place. Its a wonderful resort with spacious rooms and a swimming pool, a Gymnasium. Free WiFi, water and tea in rooms. Staff is friendly and approachable for all requirements. There is a Spa in the hotel which is chargeable. Evngs you have DJ in the hotel. They have happy hours from 6 pm to 9 pm. Second the location. It is located at Candolim beach and just 50 mtrs away from the beach so its actually a Beach resort unlike others in North Goa. They give you acessories required for the beach. You do not gave to move out of the Hotel to go to Beach, there is a rear door which can be used. The market is not to far from the hotel. Third most important. Its a value for money. Though at first sight on Google you look for cheapest hotels bur mind it cheapest in Goa is actually cheapest. Do not creeb later better to book a place like this. I was given room 112 which is the last on the first floor however had a view towards the swimming pool and Sea. Please book your own taxi in Goa through Gia Miles App. Its very much similar to Ola. Ola n Ubei both are not available in Goa. Overall a satisfying five days at Whispering Palm beach resort.
Stayed 1 night in Oct 2018

8/10 Good

julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It didnt reach the reviews it received in tripadvi
room 114 was small, the balcony looked onto a walkway, access to the toilet was poor as the bathroom door obstructed entry, twice there was no hot water after 7pm, the food was good and the staff were superb, in its hey day it must have been good, but the halcyon days have gone, looking tired now

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Great value for money all inclusive hotel. Amazing poolside compared to other hotels in the area. Great service and friendly staff. Would stay here again.
Stayed 10 nights in Nov 2017

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

NT, Colorado Springs

Liked: Cleanliness, room comfort
OK for a short stay
The biggest issue I had was that the drier the hotel had arranged for me didn't show up at the airport when I got in at 3am. After a lot of unanswered phone calls I took a taxi. The taxi ride was about half the price of the hotel's driver. The room was nice but the door to the patio didn't close very well. There was a water leak in the bathroom that kept part of the floor wet and slippery. The breakfast buffet was great but doesn't start until 7:30 which is a bit late for me. Proximity to the beach is excellent and there is a great place on the way to the beach to get a shave. Nothing much to do in the area other than the beach.

4/10 Poor

S., San Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Hotel
When I checked in the staff had my reservation wrong. Had to clear it up. The power goes off 4 times a day and takes a while to come back on. My TV kept saying that the hotel had not paid the cable bill. The manager was quite rude when I asked to stay and additional night , he wanted 150% of the rate when the season was in a total slowdown, (late March) and all of the others in town were dropping rates. The manager gave me the wrong info sheet when i checked in that said I got free drinks .I only got two all week long. They would not admit the mistake, still charged me for the two drinks. And The was hard as a rock. Stay anywhere else. not here.

6/10 Okay

Prateek, Mumbai

Liked: Staff & service
Average property - location is nice
Average property. Location is nice as it is near the beach and restaurants. Room service esp Chef Ritesh was very nice. Service is prompt. Have not reviewed it highly as there was a tour group in the property and it was messy. Swimming pool was packed and people were smoking around the pool area.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ALEC VAL, ENGLAND

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
HOLLIDAY FROM HELL
(ILLADVISED) WHEN BOOKING HOLS WAS NOT TOLD BY AGENT OFF PEAK MENT EVERYTHING WAS CLOSED DOWN RE; MOST OF THE BARS/RESTERANTS NO ENGLISH ENTERTAINMENT, WE WERE THE ONLY WHITE ENGLISH PERSONS IN THE HOTEL OFF PEAK CATER ONLY FOR INDIAN PEOPLE.INDIAN FOOD BREAK/LUNCH/DINNER AFTER 3 DAYS WE BOTH HAD UPSET TUMS WE PAYED HALF BOARD AND HAD TO PAY FOR FOOD OUTSIDE HOTEL,MY WIFE WORE PAKENEE SOME OF THE MEN TOOK PHOTOS AND STARED THERE WIFE WENT COVER UP TOP/TROUSERS SHE WAS SO INBARRIST WE DID NOT USE POOL OR LOUNGERS,THERE WERE NO BEACH HUTS BARS OPEN, THERE FOR NO SUN LOUNGERS UNABLE TO SIT ON BEACH TO HOT. WE ARANGED TRANFERES FROM A/PORT WAITED 1 HOUR ENDED UP CALLING TAXI HAD TO PAY THERE AND BACK HOTEL SAID WAS NOT INFORMED WE RELY ON HOLS AGENT FOR THIS TYPE OF INFO NONE WAS GIVEN TO US DO NOT BLAME HOTEL THEY SAID WE HAVE COME OUT OF SEASON WE FEEL THE AGENT SHOULD OF EXPLAINED THIS WE WOULD HAD BOOKED 2XWEEKS LATER WE WERE MISSINFORMED WE PAYED A LOT OF MONEY FOR A HOLIDAY ALL IN ALL TERRIBLE EXP HOLS ARE ONLY INTERESTED IN TAKEING YOUR MONEY WE FEEL WE SHOULD GET SOME COMPANSATION BACK WE ARE PENSIONERS WE SAVED A LONG TIME FOR HOLS BECAUSE WE FEEL AT OUR AGE WE MIGHT NOT BE ABLE TO TAKE A TRIP LIKE THIS AGEEN THEY SHOULD ADVISE PEOPLE REGARDING LOW SEASON AS WE THOUGH THIS MEANT IT WAS NOT SO BISSEY, WE COULD NOT EVEN BOOK ANY EXCUTIONS THEY DO NOT RUN OUT OF SEASON ALL IN ALL WE FEEL VERY LET DOWN AS WE COULD NOT WAIT TO GET HOME I HAVE INFORMED EXP HOLS ASAP THANKS