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Hotel Cozumel Sierra

3.0 star property
Hotel in Canela with free breakfast and 24-hour front desk

Photo gallery for Hotel Cozumel Sierra

Garden
Porch
Lobby
Interior
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is AU$85
includes taxes & fees
8 Apr - 9 Apr

Explore the area

Map
Rua Pedro Luiz Oliveira, Canela, RS, 95680000
  • Parque Terra Magica Florybal
    ‪3 min walk‬
  • Cathedral of Our Lady of Lourdes
    ‪4 min drive‬
  • Gramado Covered Street
    ‪10 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪101 min drive‬

Room options

View all photos for Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View

Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View

Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bath and shower
Hairdryer
Deep-soaking bath
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Family Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Family Double or Twin Room

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Romantic Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Romantic Double Room

Highlights

Furnished lanai
Garden
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bath and shower
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Comfort Double or Twin Room

Highlights

Furnished lanai
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Sofa bed - double
Blackout curtains
Separate bath and shower
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, 1 King Bed with Sofa bed

Standard Double or Twin Room, 1 King Bed with Sofa bed

Standard Double or Twin Room, 1 King Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Canela

Hotel Cozumel Sierra places you steps from Pinheiro Grosso Municipal Park and within a short 5-minute stroll of Parque Terra Magica Florybal. Highlights at this hotel include free daily breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. Each morning free full breakfast is offered between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Within a 20-minute drive of this 3-property class Canela hotel, attractions include Gramado Covered Street and Snowland Park.

What's nearby

  • Parque Terra Magica Florybal - 3 min walk - 0.3 km
  • Cathedral of Our Lady of Lourdes - 4 min drive - 3.1 km
  • Gramado Central Avenue - 10 min drive - 8.8 km
  • Gramado Covered Street - 10 min drive - 8.6 km
  • Mini Mundo - 11 min drive - 9.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 101 min drive

Restaurants

  • ‪Lá Em Casa - ‬3 min drive
  • ‪Olimpia Restaurante - ‬3 min drive
  • ‪Pappardelle - ‬3 min drive
  • ‪Brandy Bar - ‬3 min drive
  • ‪Sala do Lago - Grande Hotel Canela - ‬3 min drive

About this property

Hotel Cozumel Sierra

Hotel in Canela with free breakfast and 24-hour front desk
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. You'll find a business centre on site. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Cozumel Sierra. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Canela hotel.

  • 9 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Locker space
Hotel Cozumel Sierra offers 9 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Languages

English, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed for Valentine's Day:
  • Business centre
  • Dining venue
  • Front desk
  • Laundry facilities
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: BRL 90.00 per pet, per day, plus a deposit of BRL 90.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: BRL 90.00 per day
  • Pet fee: BRL 90.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Cozumel Sierra Hotel
Hotel Pinheiros do Caracol
Hotel Cozumel Sierra Canela
Hotel Cozumel Sierra Hotel Canela
HOTEL POUSADA PINHEIROS DO CARACOL

Frequently asked questions

What is the cancellation policy at Hotel Cozumel Sierra?

Hotel Cozumel Sierra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cozumel Sierra?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Cozumel Sierra on 8 Apr 2025 start from AU$85.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Cozumel Sierra?

Yep, Hotel Cozumel Sierra has a free self car park.

What makes Hotel Cozumel Sierra a romantic place to stay?

Romance packages, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Cozumel Sierra.

Are there hot tubs in the rooms at Hotel Cozumel Sierra?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Cozumel Sierra serve breakfast?

Yeah, complimentary full breakfast is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Cozumel Sierra?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel Cozumel Sierra?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cozumel Sierra?

Cats and dogs are welcome at Hotel Cozumel Sierra, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Hotel Cozumel Sierra Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 54 reviews
Rating 8 - Good. 4 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

MARJANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PEDRO H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Silas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente e voltaria com certeza
Excelente local, atendimento, café da manhã, organização e limpeza.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ariela

Stayed 1 night in Nov 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Girleide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Ficamos apenas um dia, o atendimento foi muito cordial, a acomodação é bem confortável, tudo muito charmoso e o café da manhã delicioso, recomendo o pão de queijo sensacional!
Stayed 1 night in Oct 2023

4/10 Poor

Luiza

Liked: Staff & service
Disliked: Cleanliness
Decepcionante
Estive na Pousada há mais de 1 ano e foi impecável, inclusive indiquei para familiares que se hospedaram lá. Dessa vez ficamos em um quarto diferente a experiência não foi boa. Paguei a mais para ter uma banheira com hidromassagem mas não consegui usar pois a água não esquentava, ficava em 33 graus e a noite em Gramado é frio para tomar banho nessa temperatura. O chuveiro começou esquentando mas logo a água já ficava fria. Fui usar a cafeteira (de cápsulas) e estava suja - deixaram uma cápsula lá dentro de outro hóspede, provavelmente. No café da manhã a mesa que estava reservada para nós estava com coco de passarinho em cima, quando olhei pro chão observei que tinha muito coco de passarinho ao redor, fiquei decepcionada. Além disso, o recepcionista que nos recebeu no dia do checkin esqueceu de avisar que tinha um chá de cortesia que era servido no quarto e precisaríamos solicitar. Infelizmente a minha experiência dessa vez não foi boa e fiquei chateada por esses acontecimentos, especialmente por pagar a mais por um quarto com banheira com hidro e não conseguir utilizá-la.
Stayed 1 night in Sep 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refúgio próximo a natureza
Pousada muito boa atendimento impecável Limpeza do quarto Pousada em uma área de preservação muito tranquilo
Stayed 1 night in Aug 2023

10/10 Excellent

Antonio

Stayed 1 night in Aug 2023

10/10 Excellent

CRISTIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

JOSIAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

GISELE SILVA

Stayed 2 nights in Jul 2023

10/10 Excellent

Givanit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retorno garantido
Fantástica pausada. Limpeza, atendimento, acomodação e café da manhã impecáveis. Recomendo muito.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional a nossa estadia! Amamos o hotel, sua estrutura e o atendimento. Voltaremos em breve.
Stayed 1 night in Jun 2023

8/10 Good

Nilton

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ótimo, mas precisa observar alguns detalhes
O hotel é excelente, mas precisa observar alguns detalhes, simples, mas que comprometem. Net no quarto não funcionou, a pia do banheiro estava entupida e os alimentos, pães e cucas no café da manhã tinham aspecto de velhos (não eram do dia). Inclusive um pãozinho integral, quadradinho, completamente duro. Não se conseguia morder. A questão da pia, até fica anti-higiênico, vc lavando as mãos, ou escovando os dentes e a agua que cospe ficar circulando na pia. E não era uma questão da válvula da pia, pois na minha casa tenho a mesma, com o mesmo tipo de tampa de válvula e não era esse o problema. Tirando a válvula a pia seguia entupida. Na net o que acontecia é que o aparelho informava que não estava conectado a internet e não se conseguia acessar os canais do cabo. Um lugar muito bonito, o quarto de excelente tamanho, mas alguns detalhes desfavorecem. O secador de toalhas do banheiro manchado de ferrugem, com pintas de ferrugem na sua composição. Um pouco mais de observação a esses assuntos.
Stayed 1 night in Jun 2023

6/10 Okay

Itamar

Liked: Cleanliness
Chegamos a noite, recepção normal. Café da manhã, nao tinha os alimentos disponíveis na rampa e se quisesse algo tinha que solicitar, pao de queijo nao teve reposição mesmo solicitando. Pouca variedade disponível na rampa, pão francês não disponível…
Stayed 1 night in Jun 2023

10/10 Excellent

pedro

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

IANA

Stayed 1 night in May 2023

10/10 Excellent

Fernando

Stayed 1 night in May 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos bem recepcionados do início ao fim. Café da manhã excelente. A limpeza do quarto nota 8, organização 10. Local de fácil acesso, a poucos minutos de Gramado. Com certeza voltaremos.
Stayed 1 night in Aug 2022