6/10 Okay
MELINDA Anne, Columbia
Travelled with partner
18 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
The hotel was very bare bones, in every way- staff & property. Clean, with a slightly hostel vibe.
Check in was not permitted till after 3, & though I saw various groups check in well before that, a few families sat in the lobby till 3:30 or so.
Key was given, but no info on anything was offered; basically handed you the key & that was that. The lights require a key to be slotted in a specific area, but I was not told that, necessitating multiple trips down to the lobby. I may have used the spa, but I couldn’t get any info on it.
No longer associated with a beach, which means I needed to reserve time at the private beaches for 160€.
At times water was in the lobby, but not consistent. Be aware that the candies etc appear to be “welcome gifts” on a tray, but are actually part of the mini bar.
Staff, while not rude, were certainly not helpful or pleasant. One woman was polite and informative but that’s it.
Hotel in a relatively safe area. Not far from the city center, so that was ideal. Rooms were quiet.
As I said, a solid stay. Definitely not a 4 star, but not a bad place.
MELINDA Anne
Stayed 7 nights in Aug 2024