Holiday Inn Express Canterbury, an IHG Hotel

3.0 star property
Hotel in Canterbury with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Canterbury, an IHG Hotel

Exterior
Property amenity
In-room safe, desk, free WiFi, bed sheets
Free daily buffet breakfast
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • Westgate Gardens
    4 min drive
  • Westgate Gardens and Towers
    5 min drive
  • University of Kent
    5 min drive
  • London (SEN-Southend)
    91 min drive

Room options

Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Single Bed

Room, 1 Double Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
Sofa bed
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Canterbury

At Holiday Inn Express Canterbury, an IHG Hotel you'll be 4.4 km (2.7 mi) from University of Kent and 4.7 km (2.9 mi) from St. Dunstan's Church. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Great Room, is open for breakfast and dinner. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of self parking. .Near this 3-property class Canterbury hotel, you'll find Canterbury Cathedral.

What's nearby

  • University of Kent - 5 min drive
  • Marlowe Theatre - 6 min drive
  • Canterbury Cathedral - 7 min drive
  • Whitstable Harbour - 15 min drive
  • Whitstable Beach - 22 min drive

Getting around

  • Canterbury Chartham Station - 6 min drive
  • Gatwick Airport (LGW) - 79 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min drive
  • ‪Marino's Fish Bar - ‬5 min drive
  • ‪The Old Coach & Horses - ‬3 min drive
  • ‪The Monument - ‬4 min drive
  • ‪Marino Fish Bar - ‬5 min drive

About this property

Holiday Inn Express Canterbury, an IHG Hotel

Hotel in Canterbury with free breakfast and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Canterbury, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Canterbury hotel.

  • 1 building
  • 89 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Express Canterbury, an IHG Hotel offers 89 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury, An Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury, an IHG Hotel Hotel
Holiday Inn Express Canterbury, an IHG Hotel Canterbury
Holiday Inn Express Canterbury, an IHG Hotel Hotel Canterbury

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Canterbury, an IHG Hotel?

Holiday Inn Express Canterbury, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Canterbury, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Canterbury, an IHG Hotel on 7 Nov 2024 start from AU$132.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Canterbury, an IHG Hotel?

Yep, Holiday Inn Express Canterbury, an IHG Hotel has a self car park for GBP 3 per night.

Are there any beaches close to Holiday Inn Express Canterbury, an IHG Hotel?

The closest beach to Holiday Inn Express Canterbury, an IHG Hotel is Whitstable Beach (7.6 km).

Does Holiday Inn Express Canterbury, an IHG Hotel serve breakfast?

Sure does, complimentary buffet breakfast is served daily.

Is there a free airport shuttle available at Holiday Inn Express Canterbury, an IHG Hotel?

No, Holiday Inn Express Canterbury, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express Canterbury, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Holiday Inn Express Canterbury, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Canterbury, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Express Canterbury, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 344 out of 1006 reviews" "
Rating 8 - Good. 401 out of 1006 reviews" "
Rating 6 - Okay. 180 out of 1006 reviews" "
Rating 4 - Poor. 56 out of 1006 reviews" "
Rating 2 - Terrible. 25 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tobey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Good stay, would have been a lot more enjoyable if we had been made aware in advance that the road right outside the hotel was being shut during our stay. This led to added to our journey time and was very inconvenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly & efficient staff. Easy parking. Nearby bus stop to get into Canterbury.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayne

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Property conditions & facilities, room comfort
We stayed here on our way to Dover ferry port. We were very impressed with the staff who were all very helpful. We had to leave early to catch our ferry and were very impressed that the staff let us take some pastries in to go bags and coffees in our flasks from the breakfast buffet!
Stayed 1 night in Jul 2024

10/10 Excellent

Rajalakshmi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and great hospitality. Prompt check in and check out
Stayed 2 nights in Jul 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adelade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what you need and expect.
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
The staff at the hotel were friendly and looked after us during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent people
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

V

Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Happy to recommend. If travelling, good location and comfortable place to stay. Very good choice and quality of food available in the evening. Good breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rang Expedia to ask if we could cancel our second night as member of family is unwell. They rang manager who said no. This hotel Sides onto A2 if you get the wrong room it can keep you awake. We were asked if we wanted to move the second night. It meant we had to pack up as my husband isn’t good with mobility decided to stay as we were going home the next day. Also it costs £3.a night for parking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for onward journey abd staff very friendly and helpful
Stayed 1 night in Jul 2024

4/10 Poor

Gareth

I did not sleep to well the bed was way to soft and in the morning the cleaning staff came into my room and woke me up I was not happy about
Stayed 1 night in Jul 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn express and more!
Very welcoming staff with great hospitality - an absolute asset to the IHG brand!
Stayed 1 night in Jun 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
5 star
Stayed 1 night in Jun 2024

8/10 Good

Andrew, Rugby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good...no complaints...good shower. Parking was £3...disagree with paying for hotels parking. Breakfast was very good. Staff friendly and quiet enough hotel. Be aware petrol station food prices are extortionate so take snacks with you.
Stayed 1 night in Jun 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service
The service was lovely, all staff were so kind. Our children were given a little gift from one of the restaurant workers.
Stayed 1 night in May 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Kevin

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Was woken by a fire alarm set off by people cooking in their room. Rang reception 3 times during the night to complain about noise from rowdy people who were drunk standing below the room, last call at 04.30 no action taken. Drunken man trying to get into several rooms on our floor in the early hours of the morning. Numerous guests woken up and in the corridor trying to get rid of the drunk.
Stayed 1 night in May 2024