Cao Phong Holiday Packages

The staff go above and beyond. The rooms are great

Incredible stay at a beautifully decorated modern hotel. The staff were so friendly and helpful for our entire stay, providing services and information from the moment we turned up to their lobby and short notice. Also, asked for local coffee information and the staff gave us plenty of amazing options to try various varieties of vietnamese coffee.

We changed to this hotel after being in the Old quarter which was just too busy. This hotel is on the lake and in a peaceful setting, not too far from shops if you need to go to them. The hotel is gorgeous, very stylish and very clean. We were upgraded to a suite by Dat who gave great customer service, he went above and beyond, like turning up at our door without request to take our bags at 530 am for our early departure. If you are looking for somewhere out of the craziness and a luxury stay then stay here. I wouldn’t hesitate to go back.

We arrived late last night and the staff instantly made us feel welcome. They opened the doors and provided welcome drinks. They were so friendly and welcoming and nothing was too much trouble.