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Protur Turó Pins Hotel

4.0 star property
Suburban hotel with full-service spa and health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protur Turó Pins Hotel

Exterior
Indoor pool, outdoor pool
Junior Suite, Hot Tub (Superior)
Poolside bar
Junior Suite, Hot Tub (Superior) | Living room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
C/. Ses Sevines esq. Cala Lliteras, Capdepera, Mallorca, 7590
  • Sa Torre Cega
    10 min walk
  • Cala Ratjada Port
    11 min walk
  • l'Olla
    12 min walk

Room options

View all photos for Junior Suite, Terrace, Ground Floor (Select)

Junior Suite, Terrace, Ground Floor (Select)

Junior Suite, Terrace, Ground Floor (Select)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed - single
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Hot Tub (Superior)

Junior Suite, Hot Tub (Superior)

Junior Suite, Hot Tub (Superior)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace

1 bedroom, minibar, desk, blackout curtains

Junior Suite, Terrace

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed - single
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

About the area

Cala Ratjada

At Protur Turó Pins Hotel you'll be within just a 15-minute stroll of Sa Torre Cega and Cala Ratjada Port. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body treatments along with access to the sauna and hot tub. At the hotel's own beach bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and steam room. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Breakfast is available daily. There's also the convenience of an area shuttle. .Sights within a 15-minute walk of this Capdepera hotel include l'Olla and Cala Agulla Beach.

What's nearby

  • Cala Ratjada Port - 11 min walk - 1.0 km
  • Cala Agulla Beach - 14 min walk - 1.2 km
  • Cala Gat Beach - 16 min walk - 1.4 km
  • Lighthouse Cala Ratjada - 19 min walk - 1.6 km
  • Son Moll Beach - 3 min drive - 1.9 km

Getting around

  • Manacor Station - 27 min drive
  • Palma de Mallorca (PMI) - 64 min drive

Restaurants

  • ‪Bierbrunnen - ‬12 min walk
  • ‪Gelateria Des Port - ‬11 min walk
  • ‪Cafeteria Cala Ratjada - ‬10 min walk
  • ‪Mamma Mia - ‬13 min walk
  • ‪El Puerto - ‬11 min walk

About this property

Protur Turó Pins Hotel

Suburban hotel with full-service spa and health club
Protur Turó Pins Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. WiFi is free in public spaces.

A health club, a steam room, and a terrace are also featured at Protur Turó Pins Hotel.

  • 136 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Bar on the beach
  • Dining venue
  • Swim-up bar
Protur Turó Pins Hotel offers 136 accommodations with minibars and a hairdryer. This accommodation offers separate sitting areas. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily breakfast available for a fee
  • A beach bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during December, November, January, February, March and April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Protur Pins
Protur Pins Aparthotel
Protur Turó Pins Hotel Cala Ratjada
Protur Turo Pins Aparthotel Cala Ratjada, Majorca, Spain
Protur Turo Pins Aparthotel Hotel Cala Ratjada
Protur Turó Pins
Protur Turó Pins Aparthotel Cala Ratjada
Protur Turó Pins Aparthotel
Protur Turó Pins Cala Ratjada
Protur Turó Pins Hotel Hotel
Protur Turó Pins Hotel Capdepera
Protur Turó Pins Hotel Hotel Capdepera

Frequently asked questions

What is the cancellation policy at Protur Turó Pins Hotel?

Protur Turó Pins Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Protur Turó Pins Hotel?

Yep, Protur Turó Pins Hotel is a short 14-minute walk from Cala Agulla Beach.

Is there a spa on site at Protur Turó Pins Hotel?

Yep, there is an onsite spa at Protur Turó Pins Hotel. It has a hot tub and a sauna. You'll enjoy services like body treatments.

Does Protur Turó Pins Hotel have a pool?

Protur Turó Pins Hotel has an outdoor pool and an indoor pool.

What luxury perks are available at Protur Turó Pins Hotel?

Protur Turó Pins Hotel features a full-service spa, a health club and an outdoor pool.

Is Protur Turó Pins Hotel family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Protur Turó Pins Hotel is a hit with families.

Does Protur Turó Pins Hotel serve breakfast?

Yep, brekkie is available daily.

Is there a free airport shuttle available at Protur Turó Pins Hotel?

No, Protur Turó Pins Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Protur Turó Pins Hotel?

Yep, they've got a beach bar and an onsite restaurant.

What time are check-in & check-out at Protur Turó Pins Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Protur Turó Pins Hotel?

No, pets are not allowed.

Protur Turó Pins Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 229 reviews" "
Rating 8 - Good. 57 out of 229 reviews" "
Rating 6 - Okay. 13 out of 229 reviews" "
Rating 4 - Poor. 0 out of 229 reviews" "
Rating 2 - Terrible. 0 out of 229 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

MIQUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Steffan

Stayed 7 nights in Jun 2024

8/10 Good

Martin

Stayed 4 nights in Jun 2024

10/10 Excellent

Jacob

Stayed 5 nights in Jun 2024

10/10 Excellent

Robin, Corsicana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property conveniently located. Staff is amazing! We chose the half board option. Fantastic, huge buffet breakfast and dinner. Wait staff unbelievably friendly and go out of their way for your every need. I highly recommend this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of friendly staff. Great facilities and really clean. The breakfast buffet offers a lot of variety, as does the evening meal. But still plenty of really good local restaurants around. Our daughter loved the mini disco they do every night for the little ones followed by evening entertainment every night for the adults.
Stayed 5 nights in Jun 2024

8/10 Good

Carlos alberto

Stayed 3 nights in Oct 2023

6/10 Okay

ANGELA

Stayed 4 nights in Aug 2023

10/10 Excellent

francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and we'll run property. Very professional staff and all the premise is spotless. This is highly recommended, especially for families
Stayed 12 nights in Jul 2023

10/10 Excellent

Josh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality hotel
Rooms are very comfortable, booked the select room with larger balcony, worth the extra money as very large balcony. General feel of overall hotel is of a very high standard. Entertainment was enjoyable, with a mini disco at 8.30pm and the an adult show at 9.30pm for 1 hour. Something different each night, singers, magic, circus performers. Kids club was from 10am to 12 each day. Would recommend to anyone looking for a quiet relaxed hotel atmosphere and not a full on environment over run with kids.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2022

10/10 Excellent

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a family vacation
Stayed 7 nights in Jul 2022

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here - the staff could not have been more accomodating, the hotel is in a fabulous location, and when in the central areas, it really feels like a little oasis of calm! The room we stayed in definitely had one of the better views but was definitely in need of a bit of a make over (decor and furniture looked exactky the same as when we stayed in 2018) - there was quite a bit of wear and tear if you looked for it - but definitely not anything worth complaining about! There seemd to be a lot more kids there this time, so it was a bit noisier - and the food wasn't QUITE as special as our previous stay - perhaps due to catering for a lot more kids! However, we had a wonderful time - and the staff made us feel very special. we went elsewhere in 2019, and it felt great to 'come back' here :)
Stayed 8 nights in Jul 2022

8/10 Good

Ronald, Amstelveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the space in the room, staff was friendly, food was excellent. Lots of young families with children under 5.
Stayed 4 nights in Jul 2022

10/10 Excellent

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent hotel for families.
Stayed 7 nights in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an incredible hotel
Everything was amazing especially the spacious room the wonderful food choices the pool and the immediate area - amazing local beaches although both very busy! Great value for money in a quality hotel and location. Thoroughly recommend it and hope to return.
Stayed 1 night in Sep 2021

10/10 Excellent

Kinga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Yamina, london

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for young families
We absolutely loved our stay at this hotel. The staff couldn’t be more attentive to our needs or the children’s. We particularly would like to thank the Reception team for the recommendations, Tony, Pepe and their team at the restaurant for looking after us so well ! And another warm thank you to Jada for entertaining the children. They loved the daily activities but the highlight was also disco dance. Thank You you are a gem !
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for young families
Great hotel with great food, perfect for families with young children.
Stayed 7 nights in Aug 2018

6/10 Okay

Gilly, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A nice hotel but uncomfortable beds
We read the reviews and were excited to stay at this hotel. We were staying as a family. In the bedroom — two single (very overly firm) beds which surprisingly lacked comfort. In the living room area, the sofa bed was the most uncomfortable bed I have ever slept on (very soft and springy). The first night we had to complain and ask for an improvement on the situation. They gave us another double (soft and springy) mattress to put on top of the other one. Throughout our stay the bed comfort was extremely poor for a 5 star hotel. This would be the main reason for us not returning to the hotel. The pool and pool bar are lovely. The breakfast area was fair-good. We usually stay in 5 star luxury so this was a disappointment to us in some ways. The positives of this hotel would have to include the cleanliness of all of the complex, the location of the rooms in regard to reception and the pool... extremely close to everything— no long treks back to bedroom if an item was forgotten. This hotel felt extremely safe for children. The staff were also fabulous. Very friendly and polite.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and area
Great hotel. Took about 1 hour 50 transfer. All staff v friendly and facilities were great. All pools in great condition Food excellent and so much choice (daughters loved ice cream every night!) Kids entertainment was good, lady there did it all and ran different things throughout week. We only went to sing and dance at 5pm and 8pm which was great fun. Need to get face paint which does not run in the heat tho! Three great beaches near by and loads of local places to eat.
Stayed 7 nights in Jul 2018