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InnsCape on Castle

3.5 star property
Hotel with a rooftop terrace, steps from Long Street

Photo gallery for InnsCape on Castle

Rooftop terrace
Front of property
View from room
Lounge
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
53 Castle Street, Cape Town, Western Cape, 8001
  • Long Street
    ‪1 min walk‬
  • Cape Town International Convention Centre
    ‪10 min walk‬
  • Cape Town Cruise Terminal
    ‪3 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Twin Room, 1 Bedroom

Luxury Twin Room, 1 Bedroom

Luxury Twin Room, 1 Bedroom

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Luxury Room

In-room safe, desk, iron/ironing board, free WiFi

Luxury Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Electric kettle
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Electric kettle
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

In-room safe, desk, iron/ironing board, free WiFi

Luxury Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Electric kettle
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Cape Town

InnsCape on Castle puts you in the heart of Cape Town, steps from Long Street and within a 15-minute stroll of Cape Town International Convention Centre. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Cape Town City Centre hotel include Cape Town Cruise Terminal and Table Mountain.

What's nearby

  • Long Street - 1 min walk - 0.1 km
  • Cape Town International Convention Centre - 10 min walk - 0.9 km
  • Two Oceans Aquarium - 3 min drive - 2.6 km
  • Cape Town Cruise Terminal - 3 min drive - 2.2 km
  • Cape Town Stadium - 3 min drive - 2.9 km

Getting around

  • Cape Town Station - 6 min walk
  • Observatory Station - 7 min drive
  • Cape Town (CPT-Cape Town Intl.) - 20 min drive

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪Kamili Coffee - ‬2 min walk
  • ‪Tiger's Milk - ‬1 min walk
  • ‪Butter - ‬3 min walk
  • ‪Thirty Ate - ‬1 min walk

About this property

InnsCape on Castle

Hotel with a rooftop terrace, steps from Long Street
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, multilingual staff, and a picnic area are also featured at InnsCape on Castle.

This 3.5-star Cape Town hotel is smoke free.

  • 19 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
InnsCape on Castle offers 19 accommodations with laptop-compatible safes and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cape Town hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Afrikaans, English, Xhosa

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 135 for adults and ZAR 67.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Deposit is payable by credit/debit card and is due at the time of booking the reservation for all bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

This property is closed from 1 October 2024 to 31 October 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 135.00 for adults and from ZAR 67.50 for children
  • Airport shuttle fee: ZAR 400 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InnsCape Castle Hotel Cape Town
InnsCape Castle Hotel
InnsCape Castle Cape Town
InnsCape Castle
Urban on Castle
InnsCape on Castle Hotel
InnsCape on Castle Cape Town
InnsCape on Castle Hotel Cape Town

Frequently asked questions

What is the cancellation policy at InnsCape on Castle?

InnsCape on Castle offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to InnsCape on Castle?

The closest beach to InnsCape on Castle is Camps Bay Beach (5 km).

Does InnsCape on Castle serve breakfast?

Yeah, buffet brekkie is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at InnsCape on Castle?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InnsCape on Castle?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at InnsCape on Castle?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at InnsCape on Castle?

No, pets are not allowed.

InnsCape on Castle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 79 reviews
Rating 8 - Good. 26 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

4/10 Poor

Workneh

Disliked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jul 2024

10/10 Excellent

Sylvester

Got what I paid for

Perfect
Stayed 3 nights in Jul 2024

8/10 Good

Wakwanza

Travelled with family
Liked: Cleanliness, staff & service, room comfort
No elevator broke
Stayed 1 night in May 2024

10/10 Excellent

Wakwanza

Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Really friendly staff, paid extra attention to make sure I was safe as a guest. The food in the cafe downstairs is simple but lovely. Make sure you have your coffee on the rooftop!
Stayed 1 night in Feb 2024

6/10 Okay

Tsepiso

Stayed 2 nights in Dec 2023

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the price for the location you're staying in. Unfortunately windows aren't that tight so if someone was yelling on the street in the middle of the night or partying you'd wake up. Nothing ear plugs can't fix though. Friendly staff and good food. Was fantastic!
Stayed 6 nights in Oct 2023

2/10 Terrible

Sulayman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

francisco, laredo

Stayed 2 nights in Sep 2023

6/10 Okay

Henriette

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Inourisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all stay was awesome but the restaurant need to sort their cleanliness.
Stayed 2 nights in Sep 2022

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Wonderful experience, Michael and the lady at reception were very friendly and welcoming, would definitely book there again .
Stayed 2 nights in Oct 2020

10/10 Excellent

Ian

Stayed 1 night in Sep 2020

10/10 Excellent

menesleo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location, shoos, restaurants, and landmarks within walking distance. The staff is very attentive. Full breakfast provided.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool stay

I arrived late because of a train delay and was still nicely welcomed. Penthouse was great. Breakfast included was nice to start the day along with smiles from the day staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

You'll do well to find better value in CT. Clean, comfortable and walking distance to most attractions. Good restaurant at GF level. Very impressed. I've stayed here many times and will stay again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CT 7's get away

I've booked this Hotel 5 times. Great value, location is brilliant. At night, Long Street and Waterfront are lively. There are prowlers the locality but nothing the hotel can do about that. It's a great hotel, good value, goid breakfast and they go the extra mile. Do no expect 'views', a large comfortable room on walking distance to most attractions with good breakfast. If I had negatives, the lack of a suspended ceiling for esthetics does little to hear noise from shower above and piles of linen in stairwell looked unsightly but I'm guessing most folk use the lift. I'll definately stay again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Nov 2019

8/10 Good

Cary

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Enjoyable

My stay at this hotel was very enjoyable. I would recommend this hotel to any and all visiting Cape Town.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The intersection of Long and Castle isn't the safest, so I would advise against walking back to the hotel at too late an hour; grab a cab, even if it's just a few blocks. Room 403 has a ventilation issue: cigarette smoke from a lower unit was getting into our room. Our bathroom sink and shower drain weren't draining properly, but that only happened on our last night and didn't affect our visit.
Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Sep 2019

8/10 Good

Akua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant surprise

Pleasantly surprised because of the local area little dingy The room was total comfort
Stayed 1 night in Jul 2019