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Caracas Cumberland

3.0 star property
Hotel with a coffee shop/cafe, near Sambil Caracas Commercial Center

Photo gallery for Caracas Cumberland

Bar (on property)
Lobby
View from property
Exterior
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$98
includes taxes & fees
24 Mar - 25 Mar

Explore the area

Map
2da. Av. Las Delicias de Sabana Grande, entre Solano y Libertador, Caracas, Capital District
  • Sambil Caracas Commercial Center
    ‪2 min drive‬
  • Altamira Square
    ‪4 min drive‬
  • Centro Comercial Ciudad Tamanaco
    ‪5 min drive‬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪44 min drive‬

Room options

Standard Triple Room, City View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • City view
  • Sleeps 3
  • 3 Single Beds

Family Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Basic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Basic Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, City View

Standard Double Room, City View

Standard Double Room, City View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Living room
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Property entrance

Hotel las Americas

  • Pool
  • Free WiFi
  • Restaurant
  • Business services
5.0 out of 5, Exceptional, (2)
The price is AU$123
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Hotel las Americas

About the area

Caracas

At Caracas Cumberland you'll be 2.7 km (1.7 mi) from Sambil Caracas Commercial Center and 2.8 km (1.7 mi) from El Avila National Park. Highlights at this hotel include a restaurant and in-room free wired Internet. .The restaurant, Rest. Principal, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Continental breakfast is available at weekends between 7:00 AM and 10:30 AM. .With a stay at this 3-property class Caracas hotel, you'll be 3.3 km (2 mi) from Altamira Square and 3.9 km (2.4 mi) from Plaza los Palos Grandes.

What's nearby

  • Sambil Caracas Commercial Center - 2 min drive - 2.2 km
  • Altamira Square - 4 min drive - 3.2 km
  • Centro Comercial Ciudad Tamanaco - 5 min drive - 4.0 km
  • Plaza los Palos Grandes - 6 min drive - 4.1 km
  • Caracas Square - 9 min drive - 5.6 km

Getting around

  • Sabana Grande Station - 8 min walk
  • Caracas Station - 14 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • ‪Urrutia - ‬4 min walk
  • ‪El Coco - ‬5 min walk
  • ‪Kamaka Sushi - ‬5 min walk
  • ‪Il Forchettone - ‬6 min walk
  • ‪Restaurant La Huerta - ‬3 min walk

About this property

Caracas Cumberland

Hotel with a coffee shop/cafe, near Sambil Caracas Commercial Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Caracas Cumberland .

This 3-star Caracas hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 18 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Caracas Cumberland offers 119 air-conditioned accommodations with a safe and blackout curtains. 30-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wired Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Terraza
  • Rest. Principal

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (81 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (61 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Caracas Cumberland

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 12 for adults and from USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Caracas Cumberland
Cumberland Caracas
Cumberland Caracas Hotel
Cumberland Hotel Caracas
Hotel Caracas Cumberland
Hotel Cumberland Caracas
Hotel Caracas Cumberland
Caracas Cumberland Hotel
Caracas Cumberland Caracas
Caracas Cumberland Hotel Caracas

Frequently asked questions

What is the cancellation policy at Caracas Cumberland ?

Caracas Cumberland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caracas Cumberland ?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Caracas Cumberland on 24 Mar 2025 start from AU$98.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Caracas Cumberland serve breakfast?

Yeah, continental breakfast is available at weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Caracas Cumberland ?

No, Caracas Cumberland does not offer an airport shuttle service.

Is there a bar or restaurant at Caracas Cumberland ?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Caracas Cumberland ?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Caracas Cumberland ?

No, pets and service animals are not allowed.

Caracas Cumberland Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 117 reviews
Rating 8 - Good. 24 out of 117 reviews
Rating 6 - Okay. 28 out of 117 reviews
Rating 4 - Poor. 32 out of 117 reviews
Rating 2 - Terrible. 26 out of 117 reviews

6.2/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

6/10 Okay

Eloy

Disliked: Property conditions & facilities
h
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Claudia, Caracas Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities
I have only one complaint the coffee is absolutely nasty please take care about Thanks
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Please Orbitz do not recomend this hotel
There is not breakfast buffet. It is only what they give you. not enough towel in the room. hot water didn't work. location is terrible.

2/10 Terrible

Verified traveller

Disliked: Room comfort
No WiFi after 10:30pm. No record of my or payment
Very frustrating... paid on line for one night and no record of it. Had to pay AGAIN with a credit card from the USA, which I didn't know they accepted them down there. Paid $ 35.20 on line and charged to my card Vs.6300.

6/10 Okay

Joseph, Trinidad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is walking distance drom shoping area
The price per night were okay, around the hotel have 7 nice restaurants in walking distance. you hace to be on the look out while walking at night. you most alway think about your safety while on the street, keep you money is a safety place. alway be on the look out.

4/10 Poor

Aldayr Dias, Willemstad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for the price
The Hotel maintenance is not good and I had my sun glasses stolen when I went downstairs to have my breakfast.When I asked for it they told me nobody know nothing.

4/10 Poor

L.Lopez, Colombia

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a terrible maintenance condition
-Staff is not willing to help, really disaponinting. -Water faucets at bathroom were in terrible state. They don´t do any maintenance. -Over all the hotel is in bad maintenance conduction. -Neighbour building is an invasion property, Very early in the morning (4:00a.m) you hear animal noises. -NOT recommended.

6/10 Okay

papi-Mateo

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

RODNEY, SAN JACINTO, CA

Liked: Cleanliness, staff & service, room comfort
THER HOTEL IS IN A MORE POOR PART OF TOWN BUT GOOD
EXPEDIA MADE A ERRONOUS RESERVATION FOR THE 20-21 JANUARY 2014 AND I AM LEAVING THE COUNTRY 1-13-2014. I WILL DISPUTE THE CHARGE IF IT IS ON MY BILL. OTHERWISE EXPEDIA HAS BEEN GOOD FOR ME. I MOVED TO A LESS EXPENSIVE HOTEL "THE HOTEL" IN A VERY NICE MODERN PART OF TOWN AND AM MUCH BETTER PLEASED THAN THE CUMBERLAND. THIS AREA LOOKS LIKE SOMETHING FROM THE JETSONS. RODNEY GALLOWAY

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice place but beware of the laundry service.
I had a very nice week long stay at Cumberland. The room was clean and spacious, the staff was friendly and helpful, the complimentary breakfast was decent, and the view from the 17th floor was....well, I wouldn't say beautiful, but pretty captivating. My only regret was using the laundry service. I expected it to be overpriced, but the charges were nothing short of absurd. You can also easily get safe and reasonably priced taxi services right outside the main entrance, which is convenient.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Convenient but needs some work
The stay was comfortable enough, but the hotel is in serious need of renovation. The elevators don't always work and are not sufficient for the hotel needs. The staff, though, are very pleasant, professional and helpful. I was there for business, so my requirements were satisfied.

4/10 Poor

Luis, Puerto Rico

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It did the job, but not worth $100
The hotel did the job. I had a bed to sleep on, nothing was stolen from my room, and the free breakfast is alright. Not worth $100 a night (probably comparable to stateside hotels I've even to that charge $30 a night, but with less maintainance), but they kept it clean. Most light switches didn't work, the shower sliding door was missing a panel, the tub drain was clogged (so you found yourself showering with a few inches of water at your ankle), the sink had a constant leak, the bed was as hard as the floor, all but one pillow was lumpy, wifi was mostly stable but was only in the lobby and was turned off at 10pm, and there were no do not disturb signs (so every mourning I had maids busting in while in my boxers). The staff was very nice , cheerful, and helpful, though. I'd say this hotels main problem was simple maintenance. You know, door knobs and loose towel racks, and things of the sort.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel with very bad service.
Very bad. The hotel is really bad and dirty. Will never stay there again.

6/10 Okay

Colon de Franciosi

Disliked: Property conditions & facilities
open
Basic, old, slow elevator at traffic time, TV too old to function, expensive for what it is but ok for late arrival, early morning departure...

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible
Over priced. The staff at the reception desk and the cleaning staff were wonderful. The breakfast staff was horrible. They did not clean tables on a timely manner, the food was always cold. 45 minutes before breakfast ended, they did not have food available. The staff was not friendly.

4/10 Poor

Ted H Jacobsen

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
One of the two toilets in my rooms did not work from day one. Always had to wait at least 15-30 minutes for elevator. Two elevators, one was always not working. There wwere days/times both elevators were not working. One afternoon had to nap 2 hours in lobby until elevator was working. On checkout day, 5:30 AM, had to carry my luggage down from 13th floor because no elevator service. Desk clerk said there was no one to assist. 2nd day had to wait until 9PM, after many calls to front desk, to get clean towels. 2nd day had to wait until 7 PM. Last night there, the one towel had not been changed.. The most unique experience in all my years of travel.

6/10 Okay

Ronaldo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I stayed in this hotel twice, for the first time me and my girlfriend were in the 12nd floor, the lift did not work and we had to use the stairs. The day we left the hotel we could not take a shower before leave because there was no water, according the responsible it was under maintance, it should take 15 minutes, we waited for 2 hours and nothing....

2/10 Terrible

Jose Luis Cervantes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE MOST AWFAUL HOTEL I EVER BEEN !!!!!! THE WORST
This hotel is the wort I been ever in my life, condition of the hotel is awfaul, carpet in room dirty, bathroom dirty, in very bad shape. One night I request an iron and was told thet do not let guest to iron in room but was told by the maid she could iron my cloth for a fee but could not request invoice for this service, air conditiones did not work. upon check in ( arrived at hotel al 3:15 PM ) had to wait 45 minutes to get my room, altough i asked several times i was never recive and answer. request to change rooms and was told it was impossibe. service over all not good at all. employees rude and with angry faces alwayd. TAKE AWAY THIS POPERTY FROM YOUR OPTIONS !!!! im hotelier and i know what im talking about

6/10 Okay

Tulio Yamada

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Decent Hotel close to nice areas

6/10 Okay

Verified traveller

Liked: Cleanliness
Cumberland Caracas
Room was very large with adequate, clean facilities. Continental breakfast was adequate but the same every morning. Staff helpful when language barrier was able to be breached.

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad recommendation, nothing works well there.

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities
Close to shops, that were very expensive.
Too expensive to stay in Caracas. Some people were very nice but the most important thing we asked, was too give us a 6.30 morning call so we could be on time for a an important appointment.We never received it and when we asked at reception we were told that perhaps our phone was not working.