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Hotel Cayena Caracas

4.5 star property
Luxury hotel with free valet parking and 24-hour fitness centre

Photo gallery for Hotel Cayena Caracas

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Library
Deluxe Twin Room
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service
The current price is AU$793
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Av. José Angel lamas y El Bosque, Av. Principal de La Castellana, Caracas, Miranda, 1060
  • Altamira Square
    ‪10 min walk‬
  • Sambil Caracas Commercial Center
    ‪4 min drive‬
  • Centro Comercial Ciudad Tamanaco
    ‪7 min drive‬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪45 min drive‬

Room options

View all photos for Presidential Cayena Suite

Presidential Cayena Suite

Presidential Cayena Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 87 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Premium Room

Deluxe Premium Room

Deluxe Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige King

Prestige King

Prestige King

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Castellana Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Castellana Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ávila Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Ávila Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

JW Marriott Hotel Caracas

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (41)
The price is AU$313
for 1 room
includes taxes & fees
24 Mar - 25 Mar
JW Marriott Hotel Caracas

About the area

Caracas

A luxury stay in Caracas awaits you at Hotel Cayena Caracas. Within just a 10-minute stroll, you'll find Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .A day of pampering can include sports massages and reflexology. The fine-dining restaurant, Sereno, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 495 square feet (46 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Bello Campo hotel include Centro de Arte La Estancia and Sambil Caracas Commercial Center.

What's nearby

  • Altamira Square - 10 min walk - 0.9 km
  • Plaza los Palos Grandes - 15 min walk - 1.3 km
  • Sambil Caracas Commercial Center - 4 min drive - 2.3 km
  • Centro Comercial Ciudad Tamanaco - 7 min drive - 4.2 km
  • Caracas Square - 12 min drive - 8.4 km

Getting around

  • Altamira Station - 11 min walk
  • Caracas Station - 15 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 45 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Avila Tei - ‬4 min walk
  • ‪El León - ‬5 min walk
  • ‪Tony Roma's - ‬5 min walk
  • ‪Salon Canton - ‬5 min walk

About this property

Hotel Cayena Caracas

Luxury hotel with free valet parking and 24-hour fitness centre
Hotel Cayena Caracas offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 495 square feet (46 square metres) and includes a conference centre. A rooftop terrace, spa services, and gift shops/newsstands are also featured at the luxury Hotel Cayena Caracas. An airport shuttle (available on request) and an area shuttle are available for a fee. Free valet parking is available.

This 4.5-star Caracas hotel is smoke free.

  • 46 guestrooms or units
  • 4 levels
  • Conference rooms
  • 495 sq ft of conference space
  • 46 sq. m of conference space
  • Manager's reception (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Cayena Caracas offers 46 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages and massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free secured, covered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Sereno

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (495 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (54 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cayena Caracas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 79.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 60 for adults and USD 30 to 60 for children
  • Airport shuttle fee: USD 336 per vehicle (return, maximum occupancy 3)
  • Airport shuttle fee per child: USD 280 (return), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 79.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cayena-Caracas
Cayena Caracas
Cayena Caracas
Hotel Cayena Caracas Hotel
Hotel Cayena Caracas Caracas
Hotel Cayena Caracas Hotel Caracas

Frequently asked questions

Is parking available at Hotel Cayena Caracas?

Yep, Hotel Cayena Caracas has free valet parking.

How much does it cost to stay at Hotel Cayena Caracas?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Cayena Caracas on 16 Mar 2025 start from AU$792.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Cayena Caracas?

There's no onsite spa, but this property does offer services like sports massages.

Does Hotel Cayena Caracas have a pool?

Hotel Cayena Caracas has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What makes Hotel Cayena Caracas a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Cayena Caracas.

Is Hotel Cayena Caracas family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Cayena Caracas is a hit with families.

Does Hotel Cayena Caracas serve breakfast?

Yep, buffet breakfast is served weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Cayena Caracas?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Hotel Cayena Caracas?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Cayena Caracas?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Cayena Caracas?

No, pets and service animals are not allowed.

Hotel Cayena Caracas Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mario, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
Stayed 1 night in Jul 2018

10/10 Excellent

T.A, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great location, awesome food
Excellent staff Great locatiom Awesome food Rooms neat and clean Upscale Privacy
Stayed 3 nights in Nov 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class hotel
Incredible hotel, the staff is unbelievably capable and attentive to every detail.
Stayed 3 nights in Oct 2017

10/10 Excellent

la Tartaruga , Tobagp Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confy and safe
Spent 3 days inside with all what was needed. Great attentive service, quality of the products, beautiful enviroment for meetings.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Caracas
If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.

10/10 Excellent

shellie, Midland Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk went out of way to help us on our stay!!!

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent

10/10 Excellent

Art, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great privacy and comfort
Great hotel with great service and maximum privacy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Good hotel.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

lorena, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular
Excelente muy satisfecha

10/10 Excellent

CLAUDIA, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se andate a Caracas è qui che dovete dormire!
A Caracas per lavoro. città pericolosa, paese pericoloso. questo hotel dà la sicurezza di tutto. ed ogni confort e sta nella zona migliore della città. e' qui che dovete andare se vi recate da queste parti.