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Mercure Cardiff Holland House Hotel & Spa

4.0 star property

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Indoor pool
Lounge
Breakfast and dinner served
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
The current price is AU$156
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Cardiff Castle
    ‪11 min walk‬
  • Principality Stadium
    ‪14 min walk‬
  • Cardiff University
    ‪17 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪30 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View

Deluxe Suite, 1 Double Bed, City View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
Separate bath and shower
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, View

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double or 2 Single Beds

Classic Twin Room, 1 Double or 2 Single Beds

Classic Twin Room, 1 Double or 2 Single Beds

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Cardiff

Mercure Cardiff Holland House Hotel & Spa places you in the centre of Cardiff, within just a 15-minute stroll of popular places like Principality Stadium and Cardiff Castle. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa Naturel can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Urban Bar & Kitchen, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to aerobics classes. Meeting rooms and a conference centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Cardiff City Centre hotel include Cardiff University and Cardiff Bay.

What's nearby

  • St. David's - 8 min walk - 0.7 km
  • Cardiff International Arena - 11 min walk - 0.9 km
  • Cardiff Castle - 14 min walk - 1.2 km
  • Cardiff University - 17 min walk - 1.5 km
  • Principality Stadium - 18 min walk - 1.5 km

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪Flute & Tankard - ‬5 min walk
  • ‪200 Degrees Coffee Shop - ‬5 min walk
  • ‪Heavenly Desserts - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

Hotel with a full-service spa, near Principality Stadium
Mercure Cardiff Holland House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Mercure Cardiff Holland House Hotel & Spa. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 15 levels
  • Conference rooms
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Cardiff Holland House Hotel & Spa offers 172 accommodations with a safe and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Mercure Cardiff Holland House Hotel & Spa?

Mercure Cardiff Holland House Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Cardiff Holland House Hotel & Spa?

As of 8 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure Cardiff Holland House Hotel & Spa on 23 Mar 2025 start from AU$155.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Cardiff Holland House Hotel & Spa?

Yep, Mercure Cardiff Holland House Hotel & Spa has a self car park for GBP 21.00 per day.

Are there any beaches close to Mercure Cardiff Holland House Hotel & Spa?

The closest beach to Mercure Cardiff Holland House Hotel & Spa is Barry Island Beach (13 km).

Is there a spa on site at Mercure Cardiff Holland House Hotel & Spa?

Yep, Spa Naturel is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Mercure Cardiff Holland House Hotel & Spa have a pool?

Mercure Cardiff Holland House Hotel & Spa has an indoor pool. The pool is open 6:30 AM to 9:00 PM.

What makes Mercure Cardiff Holland House Hotel & Spa a romantic place to stay?

A hot tub and a champagne service, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Cardiff Holland House Hotel & Spa.

Is Mercure Cardiff Holland House Hotel & Spa family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Cardiff Holland House Hotel & Spa is a hit with families.

Are there hot tubs in the rooms at Mercure Cardiff Holland House Hotel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Mercure Cardiff Holland House Hotel & Spa serve breakfast?

Yep, continental brekkie is available daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Mercure Cardiff Holland House Hotel & Spa?

No, Mercure Cardiff Holland House Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Cardiff Holland House Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Mercure Cardiff Holland House Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious room and bathroom. Comfortable pillows and good quality decor/fittings. Didn't use the bar or restaurant so can't comment there. Staff friendly.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Lovely hotel and staff
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60birthday
Stayed 1 night in Dec 2024

4/10 Poor

Tony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasnt cleaned properly, The bins wasnt emptied, it was cold in room we had 2 little plug in heaters, the kettle didnt work
Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Nice stay lovely room just found the beds a bit u comfortable too springy. But other than that all good great welcome and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Had a good time, nice room, comfy bed, good breakfast but a shame the bar closed to residents but the parties in the conference rooms were still going!
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
My friend and I booked a break for her birthday. The staff were very welcoming and helpful throughout. We had one evening meal and two breakfasts. Delicious food. Great selection at breakfast. We had a problem with the tv and it was dealt with immediately.
Stayed 2 nights in Nov 2024

8/10 Good

Pippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Incredibly clean Comfortable bed Very cosy and good temperature control Good location if able to walk Later check out time of 12:00 included Not so good: No hair dryer Pool/spa use not included in price and very poorly advertised that this is not included - £10 for entry which given that you have paid for the hotel room felt unnecessary Breakfast not included which is fine but was very unreasonably priced - cheaper to get an Uber eats breakfast delivery!
Stayed 1 night in Nov 2024

8/10 Good

Brett

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room and beds were very comfortable. The service in the restaurant and bar were incredibly slow which ruined the overall experience. Otherwise it was ok.
Stayed 1 night in Nov 2024

6/10 Okay

Leah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the staff were helpful, the location was perfect and we had a pleasant stay. Unfortunately there was a leak in the room via a rotting window which created a damp smell and a dripping noise though the night.
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas Market Sojourn!
We came for 2 nights to do the Cardiff Xmass markets. It was a really comfortable room on the 14th floor with an outstanding view. The room did have signs of wear and tear but it was clean and smart and the bathroom was luxurious. We had dinner on the first night in the restaurant and the food was fresh, hot and tasty although the menu was a little likited for our tastes. The pool and hot tub were a lovely extra in a city. We also liked its proximity to the city centre, a 5 min walk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Faith

Stayed 1 night in Oct 2024

10/10 Excellent

Yonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good, all very clean and tidy. And very well presented. Just a pity you have to pay for parking.
Stayed 2 nights in Nov 2024

4/10 Poor

Deqa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities
A wonderful hotel with friendly and professional staff and great facilities including the pool and spa. Our room was excellent.
Stayed 1 night in Nov 2024

4/10 Poor

Ian

Stayed 1 night in Nov 2024

8/10 Good

TUNJI EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service but a NO if you require parking
We had a good experience. Rook was clean and had all facilities, including iron and blow dryer. Stayed for 3 nights and for 2 days we got mini bar top up. Breakfast was ok but limited, no fried egg or cake type stuff. 3 nights costed me £63 for parking,if I knew this in time i would have booked a different hotel.
Stayed 3 nights in Nov 2024

4/10 Poor

Dylan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Mike

Stayed 1 night in Oct 2024

10/10 Excellent

tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable nice big rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Kasanita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything from staff to the room. I will be returing back.
Stayed 1 night in Nov 2024