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Hotel Cartagena Dubai

4.0 star property
Beach hotel with outdoor pool, near Bocagrande Beach

Photo gallery for Hotel Cartagena Dubai

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Reception
Superior Ocean View | Beach/ocean view
Premium bedding, minibar, in-room safe, desk
Sundeck

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • Spa
  • Parking included
The current price is AU$230
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Clock Tower
    ‪4 min drive‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Blackout curtains
Premium bedding
Private bathroom
Free bottled water
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 43.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Ocean View

Superior Ocean View

Superior Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Blackout curtains
Premium bedding
Private bathroom
Free bottled water
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Blackout curtains
Premium bedding
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Blackout curtains
Premium bedding
Private bathroom
Free bottled water
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Master Suite Ocean View

Master Suite Ocean View

Master Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

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About the area

Cartagena

A family-friendly stay in Cartagena awaits you at Hotel Cartagena Dubai. Within a 5-minute stroll you'll find Bocagrande Beach and Castillo Grande Beach within a 30-minute walk. Highlights at this beach hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A day of pampering can include body wraps and mani/pedis. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the nightclub, gym, sauna and kids' swimming pool. 1615 square feet (150 square metres) of event facilities include 2 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute walk of this 4-property class Bocagrande hotel include Clock Tower and Cartagena de Indias Convention Center.

What's nearby

  • Bocagrande Beach - 1 min walk - 0.2 km
  • Clock Tower - 4 min drive - 2.5 km
  • Cartagena de Indias Convention Center - 4 min drive - 2.6 km
  • San Felipe de Barajas Castle - 5 min drive - 3.3 km
  • Castillo Grande Beach - 7 min drive - 2.3 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Morena Marisqueria - ‬1 min walk
  • ‪La Brioche - ‬4 min walk
  • ‪El Gran Pandebono - ‬4 min walk

About this property

Hotel Cartagena Dubai

Beach hotel with outdoor pool, near Bocagrande Beach
Some rates at Hotel Cartagena Dubai are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Hotel Cartagena Dubai such as an outdoor pool, a children's pool and a fitness centre.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Beaux Arts hotel also offers a steam room and a rooftop terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • 30 levels
  • 2 bars or lounges
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 2018
  • Nightclub
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Dining venue
Hotel Cartagena Dubai offers 244 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 1,239 reviews
The price is AU$280
includes taxes & fees
4 May - 5 May
Estelar Cartagena de Indias Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 3 metres
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Free extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: COP 45,000 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (1,615 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 100000

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cartagena Dubai

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 45000 per person
  • Airport shuttle fee: COP 90000 per room (return)
  • Late check-out fee: COP 100000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 12 days prior to check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cartagena Dubai
Hotel Cartagena Dubai Hotel
Hotel Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai
Hotel Cartagena Dubai Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Cartagena Dubai?

Hotel Cartagena Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cartagena Dubai?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Cartagena Dubai on 14 Apr 2025 start from AU$230.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Cartagena Dubai?

Yep, Hotel Cartagena Dubai has a free self car park and free extended parking. Onsite parking is limited.

Are there any beaches close to Hotel Cartagena Dubai?

Yep, Hotel Cartagena Dubai is a short 1-minute walk from Bocagrande Beach.

Is there a spa on site at Hotel Cartagena Dubai?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Hotel Cartagena Dubai have a pool?

Hotel Cartagena Dubai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Hotel Cartagena Dubai?

Hotel Cartagena Dubai features a nightclub, an outdoor pool and a steam room.

Is Hotel Cartagena Dubai family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hotel Cartagena Dubai is a hit with families.

Does Hotel Cartagena Dubai serve breakfast?

Sure does, buffet breakfast is available daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Cartagena Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Cartagena Dubai?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hotel Cartagena Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cartagena Dubai?

No, pets and service animals are not allowed.

Hotel Cartagena Dubai Reviews

Reviews

6.4
Rating 10 - Excellent. 121 out of 482 reviews
Rating 8 - Good. 96 out of 482 reviews
Rating 6 - Okay. 95 out of 482 reviews
Rating 4 - Poor. 68 out of 482 reviews
Rating 2 - Terrible. 102 out of 482 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Faisury

Travelled with family
Liked: Cleanliness, staff & service, amenities
NO ES NADA COMPARADO ALA COMIDA QUE OFRECEN EN LAS PROPAGANDAS, NO TIENEN MUCHA VARIEDAD EN EL BUFETE QUE PONEN.
Stayed 5 nights in Dec 2024

10/10 Excellent

CLAUDIA

Stayed 4 nights in Dec 2024

4/10 Poor

Sarah

Disliked: Staff & service, amenities, property conditions & facilities
Literally good enough for sleeping. The food is mediocre and the night staff and security are extremely rude. Def stay somewhere else if you can afford to do so.
Stayed 6 nights in Dec 2024

2/10 Terrible

Luis

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
that room have bug my wife got bites not clean
Stayed 4 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay would not have been complete without Oscar at the pool bar..very abreast with issues and very helpful.If you hapoen to be at the hotel Contact Oscar he would take care of you.
Stayed 3 nights in Nov 2024

2/10 Terrible

Bijoy

Disliked: Staff & service
Poor service, will not recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Good
Stayed 3 nights in Sep 2024

6/10 Okay

Dermiss

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

cande

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked Expedia to help me recover my money the second day I was at this place. I don’t think it should be included in any of your listings as a place to go. It’s very expensive, and it needs to be closed down. It’s very, very gross
Stayed 5 nights in Aug 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 4 nights in Aug 2024

10/10 Excellent

Armando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close toeverything
Stayed 4 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2024

2/10 Terrible

J. Luis Cuauhtemoc Tovar

Disliked: Cleanliness, staff & service, property conditions & facilities
The view was excellent, but rest was very poor
Stayed 8 nights in Jul 2024

2/10 Terrible

Mayra, Fort Detrick

Poor Food, and no hand Towels and no wash clothes
Stayed 5 nights in Jul 2024

6/10 Okay

Marlyn, Rockville

Liked: Cleanliness, amenities
House keeping needs more attention. There were some areas that were not cleaned, or were moldy. Food served at the buffet was good, but portion sizes were small and limited. Staff were nice enough but not friendly/inviting. The elevator doors close too sudden and quick, which is a hazard. The pool area are very small for a big hotel.
Stayed 5 nights in Jul 2024

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I would never visit again this property and place.
Stayed 3 nights in Jul 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You feel like you home ,love you guys for your great services
Stayed 2 nights in Jul 2024

4/10 Poor

JHON FRANCIS

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

sarah

Travelled with family and small children
Liked: Cleanliness, amenities
The room is the best I have ever had with the huge window taking up the whole wall facing the ocean. Huge room stunning view . The all inclusive food was not worth it For me, lots of people lots of kids not a lot of room to sit kind of hot not that clean. But still a cool place to stay . Beach in front was awesome and swimable. Not one vendor bothered me. It was worth my money. Next to mall and tons of food.
Stayed 2 nights in Jun 2024

10/10 Excellent

Josie-Elise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from USA, Virginia.. THIS IS AN IDEAL STAY HOTEL!! Perfect!!
Stayed 2 nights in Jul 2024

8/10 Good

Isabell

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the staff was very friendly and helpful. Drawbacks were no washcloths or hot water. The water for the shower was lukewarm. The pool was very nice.
Stayed 6 nights in Jun 2024

2/10 Terrible

Furtuna, Aurora

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this is by far the worst hotel I ever ever been in my life! I regret paying for it! The breakfast was horrible. The whole restaurant was extremely dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 11 nights in Jun 2024