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Casa Emma Hotel Boutique

2.5 star property
Hotel with a 24-hour front desk, a short walk to Clock Tower

Photo gallery for Casa Emma Hotel Boutique

Deluxe Double Room | Terrace/patio
Deluxe Double Room | Bathroom
Interior detail
Terrace/patio
Deluxe Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AU$144
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
CALLE DE LA MONEDA CC SAN DIEGO, #7-36, Cartagena, Bolivar, 130001
  • Clock Tower
    ‪4 min walk‬
  • Plaza de San Diego
    ‪5 min walk‬
  • House of Gabriel Garcia Marquez
    ‪5 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
In-room safe
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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Room

Mood Matuna Hotel Cartagena

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (173)
The price is AU$208
for 1 night
for 1 night
9 Mar - 10 Mar
Mood Matuna Hotel Cartagena

About the area

Cartagena

Casa Emma Hotel Boutique puts you in the heart of Cartagena, within just a 10-minute stroll of popular attractions like Clock Tower and Walls of Cartagena. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services and a porter/bellboy. .Attractions within a 30-minute walk of this Cartagena Walled City hotel include Cartagena de Indias Convention Center and Bocagrande Beach.

What's nearby

  • Clock Tower - 4 min walk
  • Bolivar Square - 7 min walk
  • Walls of Cartagena - 7 min walk
  • Cartagena de Indias Convention Center - 8 min walk
  • San Felipe de Barajas Castle - 2 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬1 min walk
  • ‪La Esquina del pan de Bono - ‬2 min walk
  • ‪XO Rooftop - ‬1 min walk
  • ‪Los Tacos del Gordo - ‬2 min walk

About this property

Casa Emma Hotel Boutique

Hotel with a 24-hour front desk, a short walk to Clock Tower
Casa Emma Hotel Boutique offers its guests an outdoor pool, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Casa Emma Hotel Boutique also features laundry facilities, dry cleaning/laundry services, and a porter.

This Cartagena hotel is smoke free.

  • 16 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
Casa Emma Hotel Boutique offers 16 air-conditioned accommodations, with a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 30000 per pet, per stay

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 30000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 223309

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Casa Emma Hotel Boutique Hotel
Casa Emma Hotel Boutique Cartagena
Casa Emma Hotel Boutique Hotel Cartagena

Frequently asked questions

Are there any beaches close to Casa Emma Hotel Boutique?

The closest beach to Casa Emma Hotel Boutique is Bocagrande Beach (3.3 km).

How much does it cost to stay at Casa Emma Hotel Boutique?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Casa Emma Hotel Boutique on 16 Mar 2025 start from AU$144.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Emma Hotel Boutique have a pool?

Casa Emma Hotel Boutique has an outdoor pool.

Is there a free airport shuttle available at Casa Emma Hotel Boutique?

No, Casa Emma Hotel Boutique does not offer an airport shuttle service.

What time are check-in & check-out at Casa Emma Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Casa Emma Hotel Boutique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 5 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matthew

The staff was beyond friendly and helpful. Everything was kept clean, and is was interesting to sit at a communal table for breakfast and eat with fellow travelers, the building was beautiful with its modest pool in the open central courtyard. The only downside for me was, not being able to flush paper, (they due have trash cans that completely close, so it really didn’t cause any issues), and even with the air conditioning on, it was difficult to keep the room from feeling damp due to high humidity.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and generally quite safe! Close to everything in the old city. If you’re a light sleeper make sure to bring earplugs because the walls are a little thin. Basic and simple amenities
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Staff was very nice! However, this hotel has very small rooms, with no furniture other than a bed and TV. Internet/wifi in the rooms is spotty. Had to ask for everything (soap, clean towels) instead of that being part of the regular room cleaning and servicing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Patricia S

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and good breakfast
Stayed 5 nights in Feb 2025

10/10 Excellent

Marietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cutest Boutique Hotel. Excellent location, the NICEST most helpful staff, CLEAN, cutesie and demure Property. My only negative comment will be that you can hear everything inside your room. They should reinforce “quite public areas from 10am-10pm” no kids should be allow to be running in the hallways at 7am in the morning. Pool hours should also be reinforced. This property is centrally located in the Wall City, is within walking distance to great restaurants and major attractions and is about 10-15 mins car ride to Boca Grande ( beach area).
Stayed 3 nights in Feb 2025

10/10 Excellent

Valentina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Casa Emma! We stayed for 10 days with my husband and my 6 month old daughter. It is very well situated, meaning a lot of restaurants, museums and attractions are at walking distance. The hotel itself is beautiful and very clean. The breakfast was always tasty and fresh! The front desk staff and the cleaning team was simply incredible. They were all extremely kind, professional and always willing to help. The area is safe and overall I would recommend this beautiful boutique hotel. I would only suggest to put bedside tables in each bedroom!
Stayed 9 nights in Jan 2025

10/10 Excellent

Niria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very walkable to all areas. The AC was amazing during the hot days and nights and pool was great to cool off in. Wish it had a mini fridge but honestly can’t complain.
Stayed 4 nights in Feb 2025

4/10 Poor

Javier

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
There are better options at Cartagena
No es una buena opción de alojamiento. Lo único positivo es que queda en el centro, dentro de la zona amurallada. El hotel es pequeño (entiendo que es Boutique, pero para mí no clasifica como boutique) el cuarto es muy pequeño... solo cabe una cama queen y no hay mesitas de noche. El baño es super incómodo, no hay mucho espacio donde dejar las cosas... Hubo un error en el check-in pues me volvieron a cobrar... para el primer desayuno casi que tuve que tomarlo sentado en el suelo...no había espacio en una mesa que habilitan para coworking y como comedor. En la piscina solamente puede estar una familia / pareja. Hubiese preferido un hotel en la zona de Morros, con buena piscina y acceso a la playa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and property are nice clean and modest but that’s all you need. We loved the staff, the traditional breakfast, and it was very accessible to walk anywhere in the walled city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Vojtech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very newly refurbished at the time of my stay. The bed was very comfortable, aircon efficient (much needed in the hot weather) and it's walking distance to most parts of the old town. Staff were extremely friendly too. I would definitely stay there again!
Stayed 2 nights in Nov 2024

2/10 Terrible

Maria

Travelled with group
No hangers! No chair insight the room. No soap to shower. Very poor amenities.
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Stayed 14 nights in Jan 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible hotel - the staff is beyond helpful, and the location is in the middle of so many historic and cultural attractions. The hotel is very clean, the breakfasts were great, and both Kevin and Sandra went out of their way to answer questions, provide information and make recommendations. Our room was not huge, but it definitely was comfortable and provided us with AC, wifi, comfortable bathroom. We would definitely stay there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente, cómodo, limpio, serviciales definitivamente cuando regrese lo eligiera otra vez.
Stayed 3 nights in Jan 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Found this on a whim thru Expedia. The room was clean and cozy. Beautiful hotel and the pool was divine. The only thing I didn’t like was they only had hot water and it’s hot in Cartagena. Overall great stay. Felt safe. Close to restaurants, shopping, etc
Stayed 1 night in Jan 2025

6/10 Okay

Jerry

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel do recommend it
The hotel is in the heart of Cartagenas walled city. Five minutes away from the central clock tower, kind of like the time square of Cartagena. It doesn’t seem like much from the outside but inside the hotel is beautiful, very clean, the staff is friendly and very helpful. Rooms had hot water, even though who would want to take a hot shower in Cartagena when it’s between 80 and 90 degrees Fahrenheit all year round. They offer a tasty breakfast as well. Do recommend this hotel. It is a half a block away from the center of all the restaurants and nightlife in the city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jesus

Stayed 2 nights in Jan 2025

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra estancia se vió alterada debido a que hubo una tormenta y se fue la luz por varias horas. No mencionaron que no cuentan todas las habitaciones con agua caliente al momento de la reserva. También el ruido es fuerte cuando hay fiesta en la madrugada. El hotel está bien ubicado para conocer la ciudad amurallada. El personal fue muy amable en todo momento, el desayuno está muy completo y la limpieza muy buena.

8/10 Good

Ladianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Trip to Cartagena
Casa Emma is a lovely place Centrally located in the walled historic center of Cartagena. The hotel seems newly renovated and was very clean and comfortable. The service was exceptional, especially from Kevin who works at the front desk, He did his best to sort out any issues that we had. My reasons for 4 stars is because the hot water in our room did not work, And also we had issues with the TV the first night, the addition of nightstands would also make the small room more comfortable. While the TV was sorted out the next day, They had to arrange for me to shower in another room because our hot water was not fixed. We did not want to move to the room with the hot water because the internet was not working well in that room. Overall it was a comfortable and clean place to stay and they offered us a tasty breakfast which I did not expect. I would stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, hotel well take care of. Wifi does not reach room 208. breakfast is very limited and basic, good taste though.
Stayed 3 nights in Dec 2024

10/10 Excellent

alonso, tulsa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Casa Emma, and it was an exceptional experience from start to finish. The hotel is new and impeccably maintained, with every detail thoughtfully designed to meet the needs of its guests. The location couldn’t be more convenient—it’s within easy walking distance to great restaurants, shopping, and entertainment options, making it perfect for exploring the area. The staff truly went above and beyond to make my stay comfortable and memorable. Their warm, attentive service made me feel right at home, and it was clear they genuinely cared about creating a welcoming atmosphere. Whether you’re traveling for business or leisure, this hotel is a fantastic choice. I’ll definitely be returning and highly recommend it to anyone looking for a place that combines modern amenities, an excellent location, and outstanding hospitality. Will definitely be coming back!!!
Stayed 9 nights in Nov 2024

10/10 Excellent

Behrouz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for me and my wife. Very cozy atmosphere like our home. Caring staff who always are there to assist us with kindness and big smile. But the best part is you are in the center of history of Cartagena. Very safe and surrendered with colorful houses. Amazing hotel breakfast and street food.
Stayed 4 nights in Nov 2024