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Casa Santa Ana Hotel Boutique - Spa

4.0 star property
Victorian Cartagena hotel in Cartagena Walled City with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Santa Ana Hotel Boutique - Spa

Exterior
Terrace/patio
Outdoor pool, pool loungers
Junior Suite
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Calle Del Carretero 29 No 10b - 34, Cartagena, Bolivar, 130001
  • Plaza de la Trinidad
    1 min walk
  • Demente
    1 min walk
  • Marsol Bus Station
    2 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    14 min drive

Room options

View all photos for Grand Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Luxury House

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Luxury House

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 380 sq m
  • Sleeps 14
  • 5 Queen Beds and 4 Single Beds

Similar properties

Exterior

Voilá Centro Histórico

Pool
Breakfast included
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (486)
The price is AU$427
for 1 night
5 Jan - 6 Jan
Voilá Centro Histórico

About the area

Cartagena

Casa Santa Ana Hotel Boutique - Spa puts you in the heart of Cartagena, within steps of Ciudad Movil Cultural Center and Plaza de la Trinidad. Highlights at this boutique hotel include a full-service spa, an outdoor swimming pool and free daily breakfast. .A relaxing day at Romance-Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning free full breakfast is offered between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Cartagena Walled City hotel, attractions include Clock Tower and Bocagrande Beach.

What's nearby

  • Cartagena de Indias Convention Center - 7 min walk
  • Clock Tower - 10 min walk
  • San Felipe de Barajas Castle - 14 min walk
  • Walls of Cartagena - 14 min walk
  • Bocagrande Beach - 10 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬2 min walk
  • ‪Celele - ‬3 min walk
  • ‪Doña Lola - ‬2 min walk
  • ‪Restaurante Sambal, Bistro Caribeño - ‬3 min walk
  • ‪Demente - ‬1 min walk

About this property

Casa Santa Ana Hotel Boutique - Spa

Victorian Cartagena hotel in Cartagena Walled City with a full-service spa
Casa Santa Ana Hotel Boutique - Spa offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, a meeting room, and limo/town car service are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the boutique Casa Santa Ana Hotel Boutique - Spa. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 5 guestrooms or units
  • 3 levels
  • Built in 2009
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Casa Santa Ana Hotel Boutique - Spa offers 5 air-conditioned accommodations with iPod docking stations and minibars. This individually decorated and furnished accommodation includes single sofa beds. Beds feature down duvets. A pillow menu is available. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Romance-Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • IPod dock

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Santa Ana Hotel Boutique - Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 120000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (return)
  • Rollaway bed fee: COP 120000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Santa Ana Boutique Spa
Casa Santa Ana Boutique Spa Cartagena
Casa Santa Ana Hotel Boutique Spa
Casa Santa Ana Hotel Boutique Spa Cartagena
Casa Santa Ana Hotel Spa
Casa Santa Ana Spa Cartagena
Casa Santa Ana Hotel Boutique - Spa Hotel
Casa Santa Ana Hotel Boutique - Spa Cartagena
Casa Santa Ana Hotel Boutique - Spa Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Casa Santa Ana Hotel Boutique - Spa?

Casa Santa Ana Hotel Boutique - Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Casa Santa Ana Hotel Boutique - Spa?

The closest beach to Casa Santa Ana Hotel Boutique - Spa is Bocagrande Beach (3 km).

Is there a spa on site at Casa Santa Ana Hotel Boutique - Spa?

Yep, Romance-Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Casa Santa Ana Hotel Boutique - Spa have a pool?

Casa Santa Ana Hotel Boutique - Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Casa Santa Ana Hotel Boutique - Spa a romantic place to stay?

A hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Casa Santa Ana Hotel Boutique - Spa.

Is Casa Santa Ana Hotel Boutique - Spa family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Casa Santa Ana Hotel Boutique - Spa is a hit with families.

Does Casa Santa Ana Hotel Boutique - Spa serve breakfast?

Sure does, free full breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Casa Santa Ana Hotel Boutique - Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Casa Santa Ana Hotel Boutique - Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Casa Santa Ana Hotel Boutique - Spa?

No, pets and service animals are not allowed.

Casa Santa Ana Hotel Boutique - Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 108 reviews" "
Rating 8 - Good. 28 out of 108 reviews" "
Rating 6 - Okay. 4 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Casa ana
Amazing Fabulous friendly staff made us feel ver comfortable
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Anita, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property. Lovely attentive staff. Spacious room. Loved the common areas - lounge, dining, rooftop. Will definitely come back.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in the charming Getsemani area
Stayed with a friend 1 night at the Casa Santa Ana Hotel Boutique - Spa, which we both enjoyed very much. They welcome you with a free drink of your choice. They have a lovely roof top pool, which was a perfect way to cool down in the heat. They do some lovely massages and facial treatments, which we unfortunately didn't have time to try.The Garden and breakfast is gorgeous and the staff cannot do enough for you so can only recommend this place.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Great staff that was very kind and helpful. Very clean
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

The ladies were wonderful. The room was modern and clear snd perfect for pur needs. The breakfast was delicious. The rooftop pool was lovely on the middle of tge hot afternoon. I would stay here again in a heartbeat. Loved it!
Stayed 2 nights in Jan 2020

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Lance S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Remie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Girlstrip, Washington D.C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel were amazing. They went above and beyond to make sure we were happy with our stay. I highly recommend this hotel. Food was great, room service was awesome and would stay at this hotel again if I had to.
Stayed 6 nights in Nov 2019

10/10 Excellent

Irodriguez, Los Angeles, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were cheerfully greeted at the front door by staff. The hotel is centrally located to most eateries and just outside of the Walled City. We absolutely loved, loved, loved our stay at the Santa Ana Hotel. Highly recommend. You wont regret it.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Excellent breakfast. Nice rooftop pool.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de Santa Ana is a family-owned boutique hotel in the heart of a lively neighborhood just outside the Old City. The staff were all friendly and helpful. Visiting Cartagena during a rare heatwave, with temps in the 90’s F, the AC in the room was a welcome relief. And they serve the best coconut limeade in the city!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff was awesome along with morning breakfast!
Stayed 2 nights in Jul 2019

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
City center easy access to old town Room was clean safe no one can enter into the casa Our toilet bowl was broken but was fixed we only met an English speaking person last day which was nice but we needed some things like an extra towel or needed help with operation of the tv that spoke only English and we were stuck no help place is nice but was looking for a new place not old
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location to discover the Centro Historico
Cosy place with only five bedrooms. Small pool on the rooftop which was really relaxing after a long day of sightseeing. Very close to the night life, nevertheless absolutely quiet inside. Friendly and attentive staff, However our room in the ground floor smelt slightly of damp, most likely based on the only opening or more correctly the shutters being part of the door (no further window).
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff made you feel lime you were royals. At last minute we decided to stay overnight at Playa Bendita, and staff called us to made sure we were OK. Comfortable and CLEAN bed. My new thing : a delicious welcome “limonada de coco” Higly recomend this hotel and a spa massage !!! Definitely will be back.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
A little too green
We really enjoyed our stay but had no hot water in the shower. Additionally, they came to bring something to our room and unplugged our charging phones, perhaps to save electricity. Also, the AC was stopped at 75 degrees, again, we presume to save energy. All about being green but if I am paying for a nice hotel I expect to be able to use the power and have hot water.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect; location, facilities, and one special mention to the staff!!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute colonial home with charm and character. Breakfast was prepared a la cartel and the pool added an extra touch to our stay
Stayed 3 nights in Mar 2019