InterContinental Cartagena De Indias, an IHG Hotel

4.0 star property
Beach spa retreat, walking distance from Bocagrande Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Cartagena De Indias, an IHG Hotel

Outdoor pool, free pool cabanas, pool loungers
Room amenity
Exterior
Exterior
On the beach, beach towels

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
The price is AU$274
includes taxes & fees
2 Dec - 3 Dec

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    1 min walk
  • Centro Comercial Nao
    1 min walk
  • Rio Cartagena Casino
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    20 min drive

Room options

Classic Room, 2 Queen Beds, Ocean View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 82.6 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed (City Bay View Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Classic Room, 2 Queen Beds, Business Lounge Access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 Single Bed

Classic Room, 1 King Bed, Ocean View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 159 sq m
  • Ocean view
  • Sleeps 6
  • 1 Single Bed

Suite, 1 King Bed (Ocean, High Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, City View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Cartagena

You'll be connected to a shopping centre at InterContinental Cartagena De Indias, an IHG Hotel, and within steps of Bocagrande Beach and Centro Comercial Nao. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include massages along with access to the sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site 24-hour gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bocagrande hotel include Clock Tower and Cartagena de Indias Convention Center.

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • El Laguito Beach - 8 min walk - 0.7 km
  • Castillo Grande Beach - 11 min walk - 0.9 km
  • Clock Tower - 5 min drive - 3.7 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬1 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Pool Bar Intercontinental - ‬1 min walk
  • ‪El corral Bocagrande - ‬1 min walk
  • ‪Arepas Pues - ‬2 min walk

About this property

InterContinental Cartagena De Indias, an IHG Hotel

Beach spa retreat, walking distance from Bocagrande Beach
InterContinental Cartagena De Indias, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly InterContinental Cartagena De Indias, an IHG Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 1 building
  • 285 guestrooms or units
  • 26 levels
  • Conference rooms
  • Built in 2015
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
InterContinental Cartagena De Indias, an IHG Hotel offers 285 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 18,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cartagena De Indias, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 75000 for adults and from COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: COP 18000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias, an IHG Hotel Hotel
InterContinental Cartagena De Indias, an IHG Hotel Cartagena

Frequently asked questions

What is the cancellation policy at InterContinental Cartagena De Indias, an IHG Hotel?

InterContinental Cartagena De Indias, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Cartagena De Indias, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Cartagena De Indias, an IHG Hotel on 2 Dec 2024 start from AU$274.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Cartagena De Indias, an IHG Hotel?

Yep, InterContinental Cartagena De Indias, an IHG Hotel has a self car park for COP 18000 per day.

Are there any beaches close to InterContinental Cartagena De Indias, an IHG Hotel?

Yep, InterContinental Cartagena De Indias, an IHG Hotel is a short 1-minute walk from Bocagrande Beach. Fun beach activities include swimming.

Is there a spa on site at InterContinental Cartagena De Indias, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Cartagena De Indias, an IHG Hotel. It has a steam room and a sauna. You'll enjoy services like massages.

Does InterContinental Cartagena De Indias, an IHG Hotel have a pool?

Yep, and guests love it! InterContinental Cartagena De Indias, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at InterContinental Cartagena De Indias, an IHG Hotel?

InterContinental Cartagena De Indias, an IHG Hotel features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes InterContinental Cartagena De Indias, an IHG Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Cartagena De Indias, an IHG Hotel.

Is InterContinental Cartagena De Indias, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that InterContinental Cartagena De Indias, an IHG Hotel is a hit with families.

Does InterContinental Cartagena De Indias, an IHG Hotel serve breakfast?

Yep, buffet breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at InterContinental Cartagena De Indias, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InterContinental Cartagena De Indias, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at InterContinental Cartagena De Indias, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Cartagena De Indias, an IHG Hotel?

No, pets and service animals are not allowed.

InterContinental Cartagena De Indias, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 712 out of 1002 reviews" "
Rating 8 - Good. 177 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay while on vacation in Cartagena. It’s close to the beach and shopping areas. The property is well maintained, they also have a restaurant if you don’t wish to eat out, the only thing food is very salty. The staff is friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kareen

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay at the Intercontinental Hotel in Cartagena. The staff was friendly and helpful and were able to give advice when information was needed. The propety wsclean and well kept. The pool area beautifl. The room and the housekeeping werevery good. Location was great for stopping and restaurants and the beach. I would definately stay at this hotel again and would recommend it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with all the amenities.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jelani

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No guests whatsoever. Idc what law they passed recently. They could have figured it out—never again.
Stayed 5 nights in Aug 2024

10/10 Excellent

mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Wetney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Yousra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Top hotel
Stayed 9 nights in Aug 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to the beach, restaurants, shopping. Staff very helpful. Stayed with family including 90 year old mother. Fabian at the pool restaurant and bar was super and really attentive, as were all of the pool staff. Will be back.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view great location , sizeable rooms, great food !!! GREAT FOOD !!! But above all, exceptional STAFF (especially those on the 15th floor , restaurant ). Security , bell hop , front desk all fantastic the folks in the restaurant and 15th floor are INCREDIBLE .
Stayed 8 nights in Aug 2024

10/10 Excellent

Jacinta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 4 day stay. The hotel staff was friendly and the property was nice and clean. I will definitely stay here again! I'm planning my next trip now.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wandine Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Denys

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Property conditions & facilities
The AC is the room was not working properly, the bathroom main door did not close all the way, the mini fridge was not working so drinks were hot and chocolates melted. The beach area of the hotel is full of salesman that are extremely rude, persuasive and some even present a sefety and security issue. The price for the breakfast per person is extremely expensive based on the menu and service provided.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jerrold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpfully the views were awesome, very, very clean. I cannot wait to stay again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views
Really nice hotel. Gym could have more machines
Stayed 5 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with family
I had no wash cloth to take a shower. Call front desk several times. Promised to deliver but never did. I end up bathing with a large hand towel which was so uncomfortable, otherwise the property was very nice didn’t like the neighborhood that was around it. When the roads are. Flooded it’s difficult for the taxi to get in the entrance
Stayed 4 nights in Aug 2024

10/10 Excellent

Marisol Mora

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Reymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rose Gerty

Liked: Cleanliness, staff & service, property conditions & facilities
Kira was so supportive and professional
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff , great hotel but couldn’t sleep last night of stay due to the disco below us
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 6 nights in Jul 2022

8/10 Good

ERNST

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was excellent.
Stayed 9 nights in Jul 2024