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Sonesta Hotel Cartagena

4.0 star property
Elegant beach hotel and 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, pool loungers
Exterior
Standard Twin Room, 2 Double Beds
Free daily buffet breakfast
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Carrera 9 No 35 104, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    7 min walk
  • Las Americas International Convention Center
    16 min walk
  • Marbella Beach
    8 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    12 min drive

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Double Beds

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

Similar properties

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Pool
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Kids pool
4.3 out of 5, Excellent, (975)
The price is AU$152
for 1 night
19 Nov - 20 Nov
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About the area

Cartagena

At Sonesta Hotel Cartagena you'll be within a 20-minute stroll of La Boquilla Beach and Las Americas International Convention Center. Highlights at this beach hotel include 2 restaurants, 3 outdoor swimming pools and 2 poolside bars. .The restaurant, Restaurante Palenke, is open for breakfast, lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour gym, outdoor tennis court, kids' swimming pool and pool loungers. 2293 square feet (213 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class La Boquilla hotel, attractions include Walls of Cartagena and Clock Tower.

What's nearby

  • La Boquilla Beach - 7 min walk
  • Las Americas International Convention Center - 16 min walk
  • Marbella Beach - 8 min drive
  • Walls of Cartagena - 11 min drive
  • Clock Tower - 13 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Presto - ‬11 min drive
  • ‪Donde Javier - ‬9 min walk
  • ‪Subway - ‬12 min drive

About this property

Sonesta Hotel Cartagena

Elegant beach hotel and 3 outdoor swimming pools
Sonesta Hotel Cartagena offers its guests 3 outdoor swimming pools, an outdoor tennis court, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2293 square feet (213 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sonesta Hotel Cartagena. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Sonesta Hotel Cartagena was completed in June 2022.

This 4-star Cartagena hotel is smoke free.

  • 152 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 2293 sq ft of conference space
  • 213 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
Sonesta Hotel Cartagena offers 152 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Restaurante Enso
  • Restaurante Palenke

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (2,293 square foot of space)
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 90000.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40 per room (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 90000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 8 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Sonesta Hotel Cartagena?

Sonesta Hotel Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Hotel Cartagena?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cartagena on 17 Nov 2024 start from AU$130.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sonesta Hotel Cartagena?

Yep, Sonesta Hotel Cartagena is a short 7-minute walk from La Boquilla Beach.

Does Sonesta Hotel Cartagena have a pool?

Sonesta Hotel Cartagena has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9 AM to 8 PM.

What luxury perks are available at Sonesta Hotel Cartagena?

Sonesta Hotel Cartagena features 2 poolside bars, 3 outdoor pools and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Sonesta Hotel Cartagena a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sonesta Hotel Cartagena.

Does Sonesta Hotel Cartagena serve breakfast?

Yeah, complimentary buffet brekkie is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sonesta Hotel Cartagena?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sonesta Hotel Cartagena?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sonesta Hotel Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sonesta Hotel Cartagena?

No, only service animals are allowed.

Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 1010 reviews" "
Rating 8 - Good. 316 out of 1010 reviews" "
Rating 6 - Okay. 187 out of 1010 reviews" "
Rating 4 - Poor. 72 out of 1010 reviews" "
Rating 2 - Terrible. 73 out of 1010 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

6/10 Okay

ALCIDES

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew by the pictures the property would look nice but to see it in person was even better. The hotel offers 3 pools, 2 restaurants where in can dine, and 2 big bars. From the breakfast to the dinner options everything was amazing. I paid for a birthday package for my wife before our arrival. The room was amazingly decorated, a cake and bottle of champagne through out the day was delivered. The following day of her birthday they separated a table for breakfast and added nice balloons around it! They really made her feel special and that was the #1 goal. I would definitely come back and recommend anyone to stay here.
Stayed 3 nights in Jul 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great property and great staff ,l must say, but there is two problems I would like to discuss and advise, the bar is outside and we all know Cartagena is a very warm climate (why not a big fan or portable AC) and the gym just one treadmill and step master (waiting in line to use equipment)…..
Stayed 2 nights in Jul 2024

8/10 Good

Jorge, WEST PALM BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but they are in construction and the noise was terrible
Stayed 3 nights in Jul 2024

8/10 Good

Leisa, Coral springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Mrs. Erica

Stayed 3 nights in May 2024

10/10 Excellent

Legna M. Diaz

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Jul 2024

6/10 Okay

Deejay

Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very pleasant stay. Just need some updating
Stayed 4 nights in Jul 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. The bathroom and the air conditioning need maintenance but in general is a good place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get pickup from the airport, like I should, I had to catch a taxi,and also I didn't like about the hotel that there's too many flies while you eating, you have to to keep your eyes on your plate, because there all over,the food is excellent and the service,I have one more thing to add,all those things that they have in your room, there charge it to you,so if you don't know it can happen to you too,when I first arrived to the hotel I thought it was complentary but it wasn't, I had to pay them $176.000 pesos which is very expensive, just for some water,soda,crackers and nd chocolate,it wasn't even beer or orange juices, be careful with all those thing that they in the room, you get tlall those thing for a lot less.
Stayed 6 nights in Jul 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities
The staff was friendly; however the shower did not have any hot water and the house of the building needs to be painted.
Stayed 4 nights in Jun 2024

2/10 Terrible

IVAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, dusty and lack of maintenance.
This hotel is dirty and dusty in everyway. Rooms are breaking down into pieces. Cockroaches inside the room, elevators dirty, pool dirty, balcony absolutely unacceptable. Bed linens full of dust, air conditioning old, dripping water and full of lint.
Stayed 2 nights in Jun 2024

6/10 Okay

Lashawn

Travelled with family and small children
I liked that there was breakfast included. The back pool was also pretty nice overlooking the beach. I didn’t like that the staff knew very little to no English (difficult for tourists). I also felt that the hotel needed a paint job and few other modern upkeeps. It was cool seeing the South American beauty pageant contestants. While I was checking in, they were also checking in and there were people playing cultural music and dancing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kevin Adid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a pleasant place, with beautiful, nice scenery, and a very nice room.
Stayed 1 night in Jun 2024

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Jun 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very helpful enjoyed the pools and excursions. Dislike television in room only worked occasionally
Stayed 6 nights in Jun 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Employees were not friendly
Stayed 1 night in Jun 2024

2/10 Terrible

Kelsey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This is by far THE WORST hotel I’ve ever been to. The housekeeper stole money from my room and management did nothing about it. They didn’t refund the money either because “she said she didn’t take it” although she took a picture of the funds in the room. It’s ridiculous. They were also rude about it. A long and drawn out process for nothing. I don’t recommend going here unless you want horrible service. Their breakfast was limited and bad as well. If I could give 0 stars, I would.
Stayed 4 nights in Jun 2024

8/10 Good

Juan, Palisades Park

Stayed 2 nights in Jun 2024

8/10 Good

angela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was amazing & professional hotel needs some painting & renovation as well as the breakfast had no taste needs a redo.
Stayed 3 nights in May 2024

6/10 Okay

ANGELA

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2024