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Sonesta Hotel Cartagena

4.0 star property
Beach hotel with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Cartagena

Room
Room
Front of property
Reception hall
Room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • Breakfast included
  • Air conditioning
The price is AU$182
includes taxes & fees
23 Jan - 24 Jan 2025

Explore the area

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    7 min walk
  • El Burlador Gastrobar
    3 min walk
  • Marsol Bus Station
    10 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    12 min drive

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Premium bedding
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Double Beds

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

Similar properties

Bar (on property)

Wyndham Garden Cartagena

Pool
Breakfast included
Pet-friendly
Kids pool
4.3 out of 5, Excellent, (1029)
The price is AU$208
for 1 night
8 Jan - 9 Jan
Wyndham Garden Cartagena

About the area

Cartagena

At Sonesta Hotel Cartagena you'll be within a 20-minute stroll of La Boquilla Beach and Las Americas International Convention Center. Highlights at this beach hotel include 2 restaurants, 3 outdoor swimming pools and 2 poolside bars. .The restaurant, Restaurante Palenke, is open for breakfast, lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour gym, outdoor tennis court, kids' swimming pool and pool loungers. 2293 square feet (213 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class La Boquilla hotel, attractions include Clock Tower and Bocagrande Beach.

What's nearby

  • La Boquilla Beach - 7 min walk
  • Las Americas International Convention Center - 16 min walk
  • Marbella Beach - 8 min drive
  • Walls of Cartagena - 11 min drive
  • Clock Tower - 13 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Presto - ‬11 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk

About this property

Sonesta Hotel Cartagena

Beach hotel with 3 outdoor pools
Sonesta Hotel Cartagena offers its guests 3 outdoor swimming pools, an outdoor tennis court, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2293 square feet (213 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sonesta Hotel Cartagena. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Sonesta Hotel Cartagena was completed in June 2022.

This 4-star Cartagena hotel is smoke free.

  • 152 guestrooms or units
  • 12 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 2293 sq ft of conference space
  • 213 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
Sonesta Hotel Cartagena offers 152 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Restaurante Enso
  • Restaurante Palenke

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Outdoor tennis court

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (2,293 square foot of space)
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 90000.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40 per room (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 90000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 8 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Sonesta Hotel Cartagena?

Sonesta Hotel Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Hotel Cartagena?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cartagena on 23 Jan 2025 start from AU$181.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sonesta Hotel Cartagena?

Yep, Sonesta Hotel Cartagena is a short 7-minute walk from La Boquilla Beach.

Does Sonesta Hotel Cartagena have a pool?

Sonesta Hotel Cartagena has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9 AM to 8 PM.

What luxury perks are available at Sonesta Hotel Cartagena?

Sonesta Hotel Cartagena features 2 poolside bars, 3 outdoor pools and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Sonesta Hotel Cartagena a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sonesta Hotel Cartagena.

Does Sonesta Hotel Cartagena serve breakfast?

Yeah, complimentary buffet brekkie is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sonesta Hotel Cartagena?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sonesta Hotel Cartagena?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sonesta Hotel Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sonesta Hotel Cartagena?

No, only service animals are allowed.

Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 181 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Willber

Travelled with group
Liked: Amenities
Excellent service. Excellent staff. Excellent facility conditions. Excellent food. Amazing place highly recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 7 nights in Sep 2024

10/10 Excellent

jose

Travelled with group
Liked: Amenities
Stayed 7 nights in Sep 2024

10/10 Excellent

glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super agradable
Stayed 3 nights in Sep 2024

2/10 Terrible

D

Disliked: Staff & service
Me parece una falta de respeto que me hayan cobrado um cargo adicional siendo que cuando hize el registro el menor tenía 17 años. Al llegar al hotel me dijeron que los menores son hasta los 12 años
Stayed 1 night in Sep 2024

2/10 Terrible

Alishia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The day I checked in , my card was charged double the amount. They acted as if nothing was paid for. They also tried to cut my reservation short and told me I had to pay for another room. I will never stay there again . The tv did not work the entire time, and the water was brown .
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Stayed 6 nights in Aug 2024

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great time at SONESTA! My family also had a great time as well. I will be returning for a third time
Stayed 4 nights in Sep 2024

10/10 Excellent

Germán

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Chrysondra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not come here. The only reason why this property has a good review is that they they buy their reviews from their locals this place is a dump and it is trash and false advertisement. This hotel looks like is a rundown hotel paint is chipped locals living in the apartments looks so rundown, unsafe, moldy, smelly, and not well-maintained. Staff is terrible, hardly spoke English and give attitude once you question them about the property and paperwork. This property is a scam property. Please be warn not to go. I had to end up booking another hotel because this was false advertisement and it was just trashy. They are not answering my calls because I called for my refund. I spoke to the manager and she said I am able to get it refund through Expedia and Expedia was trying to contact them and they kept not answering and I called and they hanged up on me.
Stayed 3 nights in Sep 2024

10/10 Excellent

SAID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Sanchez

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alvaro Fernandez

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 9 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
But I like about this property is that anything that I asked they were able to answer my questions. Even though there is a difference in language, everybody was so helpful and whatever my needs were. There was an attached Pharmacy that is open 24 hours so that you can grab a snack or water or anything else you need. Your food is at both restaurants. Onto the beach. Security is awesome. There is always someone there whether or not they belong there. I like to see if people are on the guest list to make sure that they’re getting the free breakfast or if there’s too many people coming in, they don’t allow it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lexy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Gladys

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 8 nights in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service
Excelent services
Stayed 8 nights in Aug 2024

8/10 Good

flor

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay, the staff was great, especially Eduardo, he was so nice and helpful. The waters at the main restaurant were also great, Jahn and Luis. The things I would suggest are that the bathrooms get updated. Toilets were very uncomfortable, the set up is not ideal. They are also doing construction, they woke me up at 8am one day, spoke to administrators, and they apologized. Overall the stay was good!
Stayed 9 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly
It was fine check in little off as that seemed to forget I was waiting
Stayed 2 nights in Aug 2024

2/10 Terrible

JUAN PABLO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024