10/10 Excellent
Matej
Travelled with family and small children
30 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unique property takes you back in time to a lost era. We loved the impressive attention to detail and all the food (we had breakfast and tried both the restaurant and canteen). We had a warm welcome and got a present for our special occasion. So this stays a 5-star review with just one beauty mark: very poor check out experience. Two staff could only manage one guest at a time, and this created a consistent line (20 min). Unfortunately, water went off in the whole town one day (nobody’s fault). They managed to fix it quite fast - with limitations. So for instance, we were unable to fully enjoy some of the great amenities you see in the pictures (design bathtub in the room) because water had to be saved and hot water didn’t work for a longer while too. This is ok, it’s understandable, the “unexpected” happens and it’s not a tragedy. But we would have ant least appreciated some sort of little, even symbolic compensation from a place of this kind. Not a word about it when we left and that didn’t feel right. This being said, I would still come back with pleasure and recommended it to anyone, as everything else was more than worth the 5 stars!
Matej
Stayed 2 nights in Jul 2024