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Chalet Tianes

4.5 star property
Family-friendly ski hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet Tianes

Aerial view
Indoor pool, outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
View from property
Indoor pool, outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
Deluxe Suite, 1 Double Bed, Bathtub

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
St Michael 3/2, Castelrotto, BZ, 39040
  • Marinzen Ski Lift
    4 min drive
  • Rifugio Alpe di Tires
    5 min drive
  • Seis-Seiser Alm Gondola
    9 min drive
  • Bolzano (BZO)
    57 min drive

Room options

View all photos for Deluxe Suite, 1 Double Bed, Bathtub

Deluxe Suite, 1 Double Bed, Bathtub

Deluxe Suite, 1 Double Bed, Bathtub

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually decorated
Private outdoor hot tub
Heating
Free rollaway/extra beds
TV
  • 52 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Romantic Suite

Romantic Suite

Romantic Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually decorated
Private outdoor hot tub
Heating
Free rollaway/extra beds
TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually decorated
Private outdoor hot tub
Heating
Free rollaway/extra beds
TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Castelrotto

A luxury stay in Castelrotto awaits you at Chalet Tianes. You'll be 6.8 km (4.2 mi) from Seis-Seiser Alm Gondola and 8.5 km (5.3 mi) from Val Gardena. Highlights at this ski hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Tianes can include hot stone massages, sports massages and body wraps along with access to the sauna and steam room. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, Turkish bath/hammam, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free buffet breakfast is offered between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 20-minute drive of this 4.5-property class Castelrotto hotel include Monte Pana Ski Lift and Ciampinoi Gondola.

What's nearby

  • Seis-Seiser Alm Gondola - 9 min drive - 6.8 km
  • Ortisei-Furnes Gondola - 11 min drive - 9.5 km
  • Val Gardena - 14 min drive - 8.5 km
  • Furnes-Seceda Cable Car - 21 min drive - 13.3 km
  • St. Ulrich-Seiser Alm Gondola - 30 min drive - 19.7 km

Getting around

  • Renon Campodazzo-Atzwang Station - 14 min drive

Restaurants

  • ‪Café Viva - ‬4 min drive
  • ‪Hotel Cristallo - ‬6 min drive
  • ‪Zum Lampl - ‬4 min drive
  • ‪Ristorante St. Michael - ‬3 min drive
  • ‪Sporthutte - ‬7 min drive

About this property

Chalet Tianes

Family-friendly ski hotel with a full-service spa
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. This luxury hotel also offers ski storage and a sauna. Free self parking is available.

This 4.5-star Castelrotto hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chalet Tianes offers 30 accommodations with outdoor private hot tubs and minibars. Rooms open to furnished balconies. This individually decorated accommodation has separate sitting areas and includes sofa beds. Beds feature down duvets. Satellite televisions are provided. Bathrooms include slippers and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Tianes has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 15 km
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Free area shuttle
  • Free rollaway/extra bed
  • Highchair
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 11:00 AM and 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are available for EUR 30 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 25 for check-in between 11:00 AM and 8:00 PM
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, JCB International, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chalet Tianes
Chalet Tianes Castelrotto
Chalet Tianes Hotel
Chalet Tianes Hotel Castelrotto
Tianes
Chalet Tianes Hotel
Chalet Tianes Castelrotto
Chalet Tianes Hotel Castelrotto

Frequently asked questions

Is parking available at Chalet Tianes?

Yep, Chalet Tianes has a free self car park.

Is there a spa on site at Chalet Tianes?

Yep, Tianes is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Chalet Tianes have a pool?

Chalet Tianes has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Chalet Tianes?

Chalet Tianes features a full-service spa, an outdoor pool and an indoor pool.

What makes Chalet Tianes a romantic place to stay?

A lounge bar, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Chalet Tianes.

Is Chalet Tianes family-friendly?

You bet! With amenities such as a playground and an arcade, as well as highchairs and cots/infant beds in the guestrooms, it's no surprise that Chalet Tianes is a hit with families.

Are there hot tubs in the rooms at Chalet Tianes?

Yep, all rooms come with private hot tubs.

Does Chalet Tianes serve breakfast?

Yep, complimentary buffet breakfast is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Chalet Tianes?

No, Chalet Tianes does not offer an airport shuttle service.

Is there a bar or restaurant at Chalet Tianes?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chalet Tianes?

Check-in begins at 3 PM. Check-out time is 11 AM.

Chalet Tianes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 19 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ezio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine Wanderwoche in wunderschöner Umgebung mit einem "Heimathafen", der uns bestmöglich umsorgte. Der gesamten Belegschaft des Tianes ist daran gelegen, ihre Gäste höflich und aufmerksam zu beherbergen. Ob mit Rat und Tat, kulinarischen Köstlichkeiten, einem gediegenen Ambiente und humorvollen Freundlichkeiten - wir haben uns sehr wohl und Willkommen gefühlt und bestens erholt. Und auch unser Hund blickt mit leichter Wehmut auf einen rundum gelungenen Urlaub zurück. Danke für diese erinnerungswürdigen Tage!
Stayed 7 nights in Apr 2019

4/10 Poor

Josephine

Liked: Cleanliness, staff & service, room comfort
Not a four star experience
This was ourthird trip to the area val Gardena and Alperna Siusi. The reason for the rating are ; no Wi-fi in the room only in the reception, no minibar except for water and the food was not the same level of the other 4 star hotels we have visited in the area. The best was the service from staff in reception and restaurant .
Stayed 6 nights in Jul 2017

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein besonderes 4*-Hotel
Sehr saubere, mit allem Nötigen versehene und geräumige Zimmer. Guter Service. Gutes, phantasievolles Essen. Sehr gute hausgemachte Kuchen am Nachmittag.

10/10 Excellent

Ropl, lite offside lungt o skönt.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell, Fantastiskt kök
Toppen hotell men lite utanför byn vilket vi gillade , kommet absolut tillbaks. Underbar personal. Toppskick på allt.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmerket hotell for turer i fjellet.
Bodde på dette hotellet med halvpensjon. Herlig mat hver dag og utmerket service. Stille område et godt stykke fra andre hus / hoteller, så det gikk an å sove med vinduet oppe uten å bli vekket av støy. Utrolig mye variert turterreng i dette området. Greit å få ideer fra personalet på hotellet. God parkeringsmulighet.

10/10 Excellent

Mario, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholsamer Aufenthalt in Kastelruth
Ideal für zwei, drei Tage (oder mehr) Erholung in Kastelruth. Schöne Wandermöglichkeiten und toller Wellness-/Sauna-Bereich mit Hallen- und Freibad. Schade ist einzig, dass es nur in der Lobby und nicht in den Zimmern wireless Internet hat.

10/10 Excellent

Barbara, Unterseen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholung, guter Service und Glutenfreies Essen
Kurzurlaub in Hotel mit schöner Wellnessanlage, geräumigem Zimmer und persönlichem Service. Ausgezeichnetes Essen, Glutenfrei problemlos.

10/10 Excellent

Ulf, Moss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Par- slappe av . alpint
Deilig hotell med nydelig 5 retters middag . fin spa avdeling. egen fri buss til ski anleggene

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellente
Eccellente

10/10 Excellent

mor, modena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la prima volta in montagna
Prima volta in assoluto per una settimana in montagna con mia moglie e le mie figlie . Posto in zona tranquillissima . Silenzio assoluto intorno . Piscina con temperatura dell'acqua assolutamente gradevole anche in giornate fredde . La settimana di ferragosto per scrosci improvvisi siamo andati anche a 15 gradi , per noi che venivamo dai 40 della pianura padana era come essere al polo nord !! ma bagno in piscina assicurato dopo le passeggiate . max 15' di macchina per raggiungere ovovie che portano a raggiungere paesaggi mozzafiato intorno , sasso lungo sasso piatto ecc ecc . molte percorribili anche con bambini vedi il nostro caso . il sito e le immagini del sito sono esattamente quello che si trova concretamente . Le passeggiate si possono raggiungere anche direttamente dall'hotel ma per noi era la prima volta in montagna e abbiamo preferito andare al punto di partenza dell'ovovia/seggiovia , c'erano altre famiglie che hanno lasciata la macchina sempre in hotel e raggiunto i punti panoramici sempre a piedi . serve un minimo di abbigliamento adatto per la montagna cosa che per la nostra inesperienza non avevamo .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön gelegenes Hotel
Hotel, Zimmer Pool, Wellness Mitarbeiter waren alle Toll. Essen war Klasse

10/10 Excellent

Wolfgang, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit tollem Wellnessbereich
Chalet Tianes liegt etwa 3km außerhalb vom Ortszentrum von Kastelruth in schöner, ruhiger Lage, etwas abseits von der Hauptstraße (ca 500m bergab) wo auch die Bushaltestelle liegt, von der aus insbes Kastelruth, Brixen, Bozen und die Seiser Alm mit dem Bus erreicht werden können. Das Hotel ist familiengeführt und bietet alles für einen perfekten Wanderurlaub. Der Wellnessbereich ist großzügig angelegt (Saunen, Dampfbad, beheizter Innen- und Außenpool etc) und geschmackvoll gestaltet. Die Ruheräume laden (zT mit Wasserbetten) zur Entspannung ein. Das Frühstücksbuffet ist umfangreich und von hoher Qualität; insbesondere werden allerlei Eiergerichte frisch zubereitet. Das Abendmenü ist abwechslungsreich und ebenso hochqualitativ. Service ist sehr freundlich und umsichtig. Die Panoramazimmer sind geschmackvoll eingerichtet, geräumig und bieten eine tolle Aussicht. Wir haben uns sehr wohl gefühlt und würden jederzeit wieder einen Urlaub dort verbringen!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jelena, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt hotell
Utmärkt hotell. Gillade allt: läge, utsikt från rummet, inredning, service, utsökt mat, fantastisk Relax-avdelning. Absolut kommer tillbaka ! Fem stjärnor av fem!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski time
Very nice hotel with very friendly staff. Superb spa. Good localisation. Easy access to ski lift. Need a little improvement in term of evening restaurant menu for 4s hotel. Overall impression: very good

10/10 Excellent

Dietmar, Yvonne, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr angenehmer Aufenthalt in 1000m ü/M
Direkt neben dem "Spatzendorf" Kastelruth gelegen in absolut ruhiger Alleinlage. Weit genug weg von der Landstr. aber noch so nah, dass man zu Fuß die nächste Bushaltestelle erreicht. Sehr schönes Zimmer im 1.OG mit einer Terrasse (S/W Lage), so dass man von Bett direkt auf den Schlern auf der Seiser Alm schauen konnte. Sehr aufmerksam die Rezeption. Das Essen (Frühstücksbuffet perfekt!) und abendliches 5-Gänge Menue (ein Traum, bei dem wir zum Schluss bewusst einen Gang aussparen mussten, um nicht völlig bewusstlos ins Bett zu fallen. Der Pattiseur ist ein ganz "Großer" (Sonderlob!). Aber auch der Service von Bianka, Endres und Zoltan war superfreundlich und aufmerksam. Leider sind die beiden Männer Anhänger des spanischen Fussballs - aber sie werden schon sehen, was sie davon haben, sich mit einem Bayern-Fan anzulegen :-). Wir haben uns jeden Tag gefreut, die Drei zu sehen. Ansonsten: Rauf auf die Seiser Alm und möglichst viele Berge einsammeln ((Plattkofel, Schlern)! Das war Urlaub pur mit unvergesslichen Bildern.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Caterina, Basiglio MI, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo per vacanza tranquilla ma stimolante
Nuovo, arredato con gusto, ottima cantina, la cucina e il wellness I centrifugati freschi a colazione sono una proposta eccezionale Piacevoli le proposte tipo degustazione vini , e le escursioni accompagnate per tutti i gusti. Rispettoso dell'ambiente

10/10 Excellent

Elisetti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angela und Ueli, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chalet Tianes, St Michael bei Kastelruth
Das ruhig und sonnig gelegene Chalet Tianes, bei St Michael / Kastelruth, liegt idyllisch in der Nähe von Bus und grösseren Ortschaften, aber wenige hundert Meter von der Strasse entfernt. So ist einem Ruhe und Entspannung garantiert und in der Kombination mit dem feinen und sehr schön zubereiteten Speisen einfach ein MUSS! Hier lässt es sich wirklich gut leben und wenn wir wieder ins Südtirol kommen werden wir sicher auch dort wieder absteigen. Ebenfalls werden wir dieses schöne Plätzchen auf Erden sehr gerne weiter empfehlen, denn es hat uns an nichts gefehlt. Die Waage spricht das ihre dazu, die entspannte Stimmung und Laune danach das seine, was will man mehr?! Wenn man Gastfreundschaft und Herzlichkeit erleben will und doch seine Ruhe haben möchte, ist man im Chalet Tianes wirklich am richtigen Ort. Auf bald wieder..... grüssen wir ganz herzlich.

6/10 Okay

Gabriele, München

Liked: Cleanliness, property conditions & facilities, room comfort
Geschmackssache
Wir haben über Ostern drei Nächte im Chalet Tianes verbracht. Dies war nur durch die Buchung über hotels.com möglich. Auf eine parallele, direkte Buchungsanfrage ans Hotel erhielten wir die Antwort, dass über Ostern nur ein Mindestaufenthalt von vier Tagen möglich sei.... Das Hotel liegt außerhalb von Kastelruth hinter einem Bauernhof auf einer Wiese und ist ganz neu (Fertigstellung im Winter 2010). Demzufolge sind die Einrichtungen, aber auch die ganze Gestaltung des Komplexes, sehr durchdacht und zeitgemäß. Unser Zimmer war sehr schön groß und sauber. Die (neuen) Möbel sind Geschmackssache, ich hätte mir in der Kategorie mehr Vollholz und Wertigkeit erwartet. Insgesamt hat uns das Haus und unser Zimmer, neben den im voraus gebuchten Kosmetikanwendungen, am besten gefallen. Das Essen war (trotz 4-5 Gang-Menus) geschmacklich überschaubar und von geringer Rafinesse sondern bestenfalls als durchschnittliche Hausmannsküche zu bezeichnen. Enttäuschend waren die Umstände in dem ansonsten sehr schönen und großzügigen Wellness-Bereich. Dort sind keine Handtücher oder Duschbad in den Duschen verfügbar. Jeder Gast muss also mit seinem auf dem Zimmer vorhandenen Saunatuch zurecht kommen. Im großzügigen Saunabereich stehen zwei Duschen zur Verfügung, vor denen die Gäste "Schlange" stehen - Seife wie gesagt keine vorhanden. Positiv zu erwähnen ist das Tee- und Wasserangebot im Saunabereich sowie zahlreiche, sehr schöne neue Liegen mit hochwertigen Lederpolstern (mangels ausreichender Handtücher werden diese sicher nicht lange so bleiben). Der Service ist sehr freundlich, wirkt aber eher unprofessionell. Das die Wirtin zwei Tage die gleiche Kleidung trug machte einen ungepflegten Eindruck auf uns. Fazit : Schönes Haus, ansonsten eher Urlaub auf dem Bauernhof. Wir werden nicht wiederkommen.