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Auberge Seraphine

3.0 star property
Bayside hotel with bars/lounges and 24-hour front desk

Photo gallery for Auberge Seraphine

Outdoor pool, pool loungers
Exterior
Deluxe Room, 1 King Bed | Balcony
Exterior
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Vielle Bay, Pointe Seraphine, Castries, 000124
  • St. Lucia Town Hall
    ‪18 min walk‬
  • Vigie Beach
    ‪3 min drive‬
  • Saint Lucia National Archives
    ‪5 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪81 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Queen Beds

About the area

Castries

Auberge Seraphine places you steps from Windward Islands and within a 20-minute stroll of Castries Central Market. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and sports massages along with aromatherapy and reflexology. The restaurant, Reflections, serves international cuisine and is open for breakfast, lunch and dinner. Business amenities include meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6 AM and 10 AM. There's also the convenience of free self parking. .In the area of this 3-property class Castries hotel, you'll find Marigot Bay.

What's nearby

  • Castries Central Market - 17 min walk - 1.5 km
  • St. Lucia Town Hall - 18 min walk - 1.5 km
  • Vigie Beach - 3 min drive - 1.8 km
  • Saint Lucia National Archives - 5 min drive - 3.3 km
  • La Toc Beach - 17 min drive - 5.2 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 81 min drive

Restaurants

  • ‪KFC - ‬10 min drive
  • ‪Armandos - ‬8 min drive
  • ‪Cricketer's Pub - ‬7 min drive
  • ‪Bayside Restaurant - ‬5 min drive
  • ‪KFC - ‬6 min drive

About this property

Auberge Seraphine

Bayside hotel with bars/lounges and 24-hour front desk
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Auberge Seraphine also features an outdoor pool, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3-star Castries hotel is smoke free.

  • 24 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • Built in 1995
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Dining venue
Auberge Seraphine offers 24 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)

Harbor Club St. Lucia, Curio Collection by Hilton

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 693 reviews
The price is AU$513
includes taxes & fees
26 Mar - 27 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 16 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Reflections

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Auberge Seraphine

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Auberge Seraphine
Auberge Seraphine Castries
Auberge Seraphine Hotel
Auberge Seraphine Hotel Castries
Hotel Seraphine
Auberge Seraphine St. Lucia/Castries
Auberge Seraphine Hotel
Auberge Seraphine Castries
Auberge Seraphine Hotel Castries

Frequently asked questions

What is the cancellation policy at Auberge Seraphine?

Auberge Seraphine offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Auberge Seraphine?

Yep, Auberge Seraphine has a free self car park and free extended parking.

Are there any beaches close to Auberge Seraphine?

The closest beach to Auberge Seraphine is Anse Chastanet Beach (19.1 km).

Does Auberge Seraphine have a pool?

Auberge Seraphine has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Auberge Seraphine a romantic place to stay?

Al fresco dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Auberge Seraphine.

Is Auberge Seraphine family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Auberge Seraphine is a hit with families.

Does Auberge Seraphine serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Auberge Seraphine?

No, Auberge Seraphine does not offer an airport shuttle service.

Is there a bar or restaurant at Auberge Seraphine?

Yep, you can grab a meal at Auberge Seraphine's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Auberge Seraphine?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Auberge Seraphine?

No, pets and service animals are not allowed.

Auberge Seraphine Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 110 reviews
Rating 8 - Good. 52 out of 110 reviews
Rating 6 - Okay. 26 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One week at Auberge
Staff are amazing. Beautiful setting. fabulous restaurant. Room needs more lively art/deco.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the property is located in a envy area, where the tours operators have shore tours, but the property is outdated. need more up to the times look, the rooms are ok, but they need some help. The restaurant is dying, dinner service is weak. had dinner and either was cold or overcooked, or maybe frozen taste. but needs help now. that could be a goldmine, but needs some TLC
Stayed 4 nights in Jan 2020

8/10 Good

Cornelis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Boutique Beauty
Stayed 2 nights in Feb 2020

8/10 Good

Andie, Grenada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is excellent in terms of proximity to Castries, the Vigie airport and cruise terminal. It's located in a quiet area with great views.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

TJ, USVI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful area, beautiful view of the ocean, very close to Castries market, and shopping
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property had a pool and restaurant, bar, egret nesting tree, lily pond, boat harbor and near by shopping mall. and restaurants
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
it was adequate, had to ask for towels first day. no coffee in room, restaurant staff was slow but all staff was friendly. they even went and bought us a conversion plug for outlets. beautiful setting. close to ships and shopping mall-restaurants. clean rooms. management was wonderful. our airport drivers were the best, friendly and on-time.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very basic, home grown hotel that charges way too much for what you get! The bed was hard, the bathroom was not clean or updated in any way. Shower leaked on the floor. Towels were small and rough. Tile floors didn't feel clean. This is a very tired property with multiple outlets that didn't work. Too many stairs that aren't safe. Not particularly helpful staff, loud music from a wedding reception. No soap in the bathroom.
Stayed 1 night in Dec 2019

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2019

6/10 Okay

D

Business traveller
Liked: Cleanliness, staff & service, amenities
Apparently like a lot of places in Castries, the first impression is a place that was last decorated in the 70s. But it has nice touches and charm - big rooms, a decent pool, close to the city and George Charles airport if you’re there for work and the WiFi works pretty well. It is a bit expensive, but that seems to be typical for St Lucia.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was five star - Caius was wonderful, friendly, warm, welcoming and extremely helpful with all queries, resolving them swiftly and to a immaculately high standard. I will definitely stay again and recommend to friends/family!!!
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
The property is decent (not great). The room had a bad smell this time around and the service in the restaurant was quite poor. I ate at the restaurant on two occasions during my 1 night stay and was disappointed on both occasions with different staff. The front desk reception was ok but they need to train the rest of the staff. It was not good and I don’t recommend them anymore.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small 22 room hotel within easy walking distance of downtown Castries. The staff will point out the short cut by the cruise ship terminal. It is quiet and clean with a nice view of the water. No beach but a nice pool. A frig and tea and coffee in the room. My favourite was the large balcony.
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
nothing special about the hotel. No safe deposit box. lots of rotten wooden boards etc. very tired. Staff are helpful but food service very slow
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport. Lovely restaurant, open air and good food options. The room was comfortable and very clean.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Probably the best business hotel close to downtown Castries. Property dated but staff are excellent and rooms are clean. Good restaurant.
Stayed 2 nights in Mar 2019

2/10 Terrible

Levi C.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was horrible Will never stay at this place again or recommend anyone to stay at this place. Service was unbelievably POOR. Needs renovation.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019