Sandals Halcyon - ALL INCLUSIVE Couples Only

4.5 star property
Adults-only luxury on the beach
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sandals Halcyon - ALL INCLUSIVE Couples Only

Romantic Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-up w/ Patio)
Suite, 1 Bedroom, Private Pool, Oceanfront (Joli, Walkout, Butler Suite) | Terrace/patio
On the beach, white sand, sun-loungers, beach umbrellas
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Parking included
    Parking included
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • Free airport shuttle
    Free airport shuttle

Explore the area

Map
Castries - Gros Islet Highway, Castries
  • Choc Beach
    1 min walk
  • Vigie Beach
    4 min drive
  • Castries Central Market
    5 min drive
  • Castries (SLU-George F. L. Charles)
    5 min drive

Room options

Suite, 1 Bedroom, Private Pool, Oceanfront (Joli, Walkout, Butler Suite)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
LED TV
Ceiling fan
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, Balcony, Oceanfront (Joli, Tranquility Soaking Tub, Butler)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom, Garden View (Crystal Lagoon Walkout Swim-up)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Bedroom, Garden View (Grand Luxe Club Level Walkout Room)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Bedroom, Garden View (Crystal Lagoon Poolside Luxury)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 Bedroom, Garden View (Grand Luxe w/ Balcony)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Room, 1 Bedroom, Ocean View (Honeymoon Butler Room)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Romantic Room, 1 Bedroom, Pool View (Crystal Lagoon Swim-up w/ Patio)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Room, 1 Bedroom, Ocean View (Beachfront Honeymoon Walkout)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Honeymoon Room, 1 Bedroom, Pool View (Honeymoon w/ Private Pool Sanctuary)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Fridge
LED TV
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom, Ocean View (Oceanview Club Level Room w/ Balcony)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom, Ocean View (Beachfront Club Level Walkout Room)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Castries

A luxury stay in Castries awaits you at Sandals Halcyon - ALL INCLUSIVE Couples Only. Within steps you'll find Windward Islands and Choc Bay. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Red Lane Spa can include hot stone massages, beachside massages and body wraps along with aromatherapy and reflexology. The restaurant, Marios Restaurant, serves Italian cuisine and is open for dinner. At the property's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Full breakfast is available for free. There's also free self parking, along with the convenience of a free airport shuttle. .In the area of this 4.5-property class Castries property, you'll find Marigot Bay.

What's nearby

  • Choc Beach - 1 min walk
  • Vigie Beach - 4 min drive
  • St. Lucia Town Hall - 6 min drive
  • Saint Lucia National Archives - 6 min drive
  • Reduit Beach - 15 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 58 min drive

Restaurants

  • ‪Pink Papaya - ‬6 min drive
  • ‪KFC - ‬6 min drive
  • ‪Piton Beer Lounge - ‬6 min drive
  • ‪KFC - ‬13 min walk
  • ‪Jammers Bar - ‬6 min drive

About this property

Sandals Halcyon - ALL INCLUSIVE Couples Only

Adults-only luxury on the beach
Sandals Halcyon - ALL INCLUSIVE Couples Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sandals Halcyon - ALL INCLUSIVE Couples Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a swim-up bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour health club and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 4.5-star Castries property is smoke free.

  • 169 guestrooms or units
  • 2 levels
  • 10 buildings
  • 6 dining venues
  • 250 sq ft of conference space
  • 23 sq. m of conference space
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
Sandals Halcyon - ALL INCLUSIVE Couples Only offers 169 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Red Lane Spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free full breakfast
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kimonos
  • Marios Restaurant
  • The Bayside Restaurant
  • The Beach Bistro
  • The Pier Restaurant

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 250 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandals Halcyon - ALL INCLUSIVE Couples Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Halcyon Beach
Halcyon Beach Sandals
Halcyon Sandals
Sandals Halcyon All Inclusive
Sandals Halcyon Beach
Sandals Halcyon Beach All Inclusive
Sandals Halcyon Beach All Inclusive Castries
Sandals Halcyon Beach Castries
Sandals Halcyon Beach Resort St. Lucia/Castries
Sandals Halcyon Beach St. Lucia Hotel Castries
Sandals Halcyon - ALL INCLUSIVE Couples Only Castries
Sandals Halcyon Beach - All Inclusive Couples Only Castries
Sandals Halcyon Beach All Inclusive Couples Castries
Sandals Halcyon Beach All Inclusive
Sandals Halcyon Beach All Inclusive Couples
Sandals Halcyon Beach All Inclusive Couples Only
Sandals Halcyon All Inclusive

Frequently asked questions

What is the cancellation policy at Sandals Halcyon - ALL INCLUSIVE Couples Only?

Sandals Halcyon - ALL INCLUSIVE Couples Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sandals Halcyon - ALL INCLUSIVE Couples Only?

Yep, Sandals Halcyon - ALL INCLUSIVE Couples Only has a free self car park.

Are there any beaches close to Sandals Halcyon - ALL INCLUSIVE Couples Only?

Yep, Sandals Halcyon - ALL INCLUSIVE Couples Only is a short 1-minute walk from Choc Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Sandals Halcyon - ALL INCLUSIVE Couples Only?

Yep, Red Lane Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Sandals Halcyon - ALL INCLUSIVE Couples Only have a pool?

Sandals Halcyon - ALL INCLUSIVE Couples Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Sandals Halcyon - ALL INCLUSIVE Couples Only?

Sandals Halcyon - ALL INCLUSIVE Couples Only features 3 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with premium bedding and room service.

What makes Sandals Halcyon - ALL INCLUSIVE Couples Only a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Sandals Halcyon - ALL INCLUSIVE Couples Only.

Is Sandals Halcyon - ALL INCLUSIVE Couples Only family-friendly?

No, Sandals Halcyon - ALL INCLUSIVE Couples Only is an adults-only property.

Does Sandals Halcyon - ALL INCLUSIVE Couples Only serve breakfast?

You bet, free full brekkie is available at Sandals Halcyon - ALL INCLUSIVE Couples Only.

Is there a free airport shuttle available at Sandals Halcyon - ALL INCLUSIVE Couples Only?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Sandals Halcyon - ALL INCLUSIVE Couples Only?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandals Halcyon - ALL INCLUSIVE Couples Only?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sandals Halcyon - ALL INCLUSIVE Couples Only?

No, pets and service animals are not allowed.

Is there a golf course on site at Sandals Halcyon - ALL INCLUSIVE Couples Only?

There is a golf course next to Sandals Halcyon - ALL INCLUSIVE Couples Only.

Sandals Halcyon - ALL INCLUSIVE Couples Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 191 reviews" "
Rating 8 - Good. 62 out of 191 reviews" "
Rating 6 - Okay. 21 out of 191 reviews" "
Rating 4 - Poor. 4 out of 191 reviews" "
Rating 2 - Terrible. 5 out of 191 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff was so friendly and welcoming
Stayed 4 nights in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veronica amazing breakfasts
Third stay in a sandals and honestly the best yet. Just perfect. The amazing staff can’t make your stay anymore comfortable. Food amazing especially breakfast with the excellent Veronica doing the eggs just the way you like the, she was special.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! The staff was so nice and accommodating. The rooms were gorgeous!! Will be back!!
Stayed 4 nights in Jul 2024

4/10 Poor

Ashleigh Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. So friendly and helpful. Food was delicious. It has a chill vibe. They had activities and entertainment (In comparison, the Grand St Lucian seemed younger overall and had more of a party vibe). Beach was big enough. Water was super calm. Restaurants were great (including the buffet). But if you want to explore the other Sandals resorts, there are shuttles that run all day. The area around is safe. We walked 10 min up the street to the grocery store to buy candy and stuff for our kids. We took the helicopter ride to the resort from the airport. Amazing experience ($190 pp). We took the free shuttle back to the airport. It takes about 90 min. I would take Dramamine if you get motion sick. My wife did...and didn't have any issues. We had a large group. The resort was extremely accommodating in working out meals for us.
Stayed 5 nights in Jun 2024

8/10 Good

Andrew E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and helpful. Julian at the bistro was one of our waiters and had the best personality and so helpful! Only complaint was in relation to a massage we got. At the last minute they added on a $55 fee and said it was tax. Wish this could have been shown in the brochure/up front as all other costs for activities were given up front Shuttle to and from the airport was great and super helpful Food was amazing and I loved that we got to have dinner at the other resorts. Overall a wonder trip
Stayed 4 nights in Jun 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

nadine

Stayed 4 nights in Jun 2024

2/10 Terrible

nadine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had no water one night and couldn’t shower or flush toilets We had no water even after begging to restock fridge We had no clean towels for 2 days They refuse to restock the coffee cheaper resorts are much better I wouldn’t waste my money here again

6/10 Okay

Sabrina

Stayed 4 nights in Jun 2024

10/10 Excellent

Sam

Stayed 5 nights in Apr 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery and greenery was very lovely. The island is absolutely gorgeous covered in flowers and beautiful sites. One thing to be aware of is the very windy roads so if you’re motion sickness sensitive be aware !
Stayed 7 nights in Mar 2024

10/10 Excellent

Marina, Fresh Meadows

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at St Lucia. The food at the hotel was so delicious. All the restaurants had great food options and the food was really fresh and well prepared. The staff were very friendly and the hotel itself was beautiful. This was our first time staying at Sandals resort and we loved it. Will definitely come back and stay at Sandals resort again. Our hotel was very relaxing and quiet, which we loved. The pools were nice and clean and the beach was great as well. If people are looking for a more party atmosphere they also have the Grande which had more of a younger crowd and a bigger hotel in general. You cant go wrong with any one of their 3 locations that are on the island.
Stayed 5 nights in Mar 2024

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, staff & service
Compared to other brands we’ve stayed at, Sandals was ok. Nothing bad at all, we had a great time…it just lacked the overs wow factor that that we’ve experienced with other brands. For this reason, Sandals goes on the bottom of our list compared to our experiences with LIVE AQUA, Secrets, and Excellence. We were there to celebrate my birthday, and although they confirmed several times that we were there to celebrate something special/my birthday- they never did anything special. Bummer.
Stayed 3 nights in Mar 2024

8/10 Good

Domenico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful resort, excellent service. Staff was friendly and helpful. Definitely one of my favorite Resorts.
Stayed 4 nights in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great hotel, excellent staff recommend this one out of the three on the island as ideal for ones wanting a more personal and intimate break!
Main Bar
Kelly’s at night
Beach
Kelly’s in the day
Stayed 9 nights in Dec 2023

8/10 Good

Michael James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and intimate property. Would prefer more dining options as traffic made the shuttle trips too long. A small coffee shop would be a great addition. Great stay all around though
Stayed 7 nights in Nov 2023

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our holiday at Sandals Halcyon was amazing from the moment we arrived to the resort to when we departed. The staff were outstanding and provided exceptional luxury hospitality and service. We enjoyed the food, relaxation and all the amenities on the resort. We had the opportunity to take the shuttle and spend a day at sandals Grande and La Toc resort's which were both beautiful but Halcyon is my favorite because it’s smaller, intimate and more personalized. Thanks to the entire St. Lucia Sandals family! We can’t wait to come back again and spend our holiday and celebrate life milestones.
Stayed 5 nights in Nov 2023

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort are extremely friendly, we enjoyed every minute of our stay. Lashawn was the best staff member we encountered in years of traveling to all the islands in the Caribbean, he was very attentive and great host. I would suggest an ATM in the resort to pull cash for excursions etc.
Stayed 6 nights in Nov 2023

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has beautiful gardens, a nice swimming pool, and a lovely beach. The staff is really friendly. The room and some areas need updating, look very used. At the beach, there is no service to help you find chairs. You expect a different level of service from a Sandal Hotel.
Stayed 7 nights in Nov 2023

8/10 Good

Jean, Margate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean. For the most part the staff are friendly and very helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is wonderful. The rooms are well appointed, the bed is comfortable and the balcony is spacious. The restaurants are all unique and the food was delicious. The service was friendly and attentive. The pools, the grounds, the beach, were all wonderful.
Stayed 4 nights in Oct 2023

10/10 Excellent

SHERYL

Liked: Staff & service, property conditions & facilities
Excellent customer service
Stayed 3 nights in Sep 2023

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best was meeting all the friendly and helpful staff and lovely guests. The only item I would add is toothpicks at the bars for Martini's and oranges for drinks.
Stayed 9 nights in Sep 2023