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Regina Experimental Biarritz

5.0 star property
Delightful beach hotel with a steam room
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regina Experimental Biarritz

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Bar (on property)
Front of property
Biarritz Suite

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Spa
    Spa
The price is AU$316
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
52 Avenue De l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200
  • Biarritz Lighthouse
    5 min walk
  • Grand Beach
    11 min walk
  • Biarritz Golf Club
    11 min walk
  • Biarritz (BIQ-Pays Basque)
    11 min drive

Room options

View all photos for Superior Room, Ocean View

Premium bedding, minibar, in-room safe, desk

Superior Room, Ocean View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Golf View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Golf View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Biarritz Suite

Premium bedding, minibar, in-room safe, desk

Biarritz Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite (Anglet)

Junior Suite (Anglet)

Junior Suite (Anglet)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Terrace, Ocean View

Superior Room, Terrace, Ocean View

Superior Room, Terrace, Ocean View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Ocean View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Premium bedding, minibar, in-room safe, desk

Suite, Ocean View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite (Signature Ocean)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Signature Ocean)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Separate bath and shower
Hairdryer
  • Sleeps 2
  • 2 King Beds

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from property

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

Pool
Hot tub
Spa
Pet-friendly
4.3 out of 5, Excellent, (339)
The price is AU$358
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Sofitel Biarritz Le Miramar Thalassa Sea & Spa

About the area

Biarritz

A luxury stay in Biarritz awaits you at Regina Experimental Biarritz. Within steps you'll find Bay of Biscay and Biarritz Lighthouse within a short 5-minute stroll. Highlights at this beach hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Frenchie Biarritz, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Turkish bath/hammam, steam room and seasonal outdoor swimming pool. 1076 square feet (100 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Biarritz hotel include Miramar Beach and Paroisse Notre Dame du Rocher - Eglise Saint-Charles.

What's nearby

  • Biarritz Lighthouse - 5 min walk - 0.4 km
  • Bellevue Conference and Exhibition Center - 18 min walk - 1.5 km
  • Gare du Midi - 3 min drive - 1.5 km
  • Biarritz Aquarium - 4 min drive - 1.9 km
  • Cote des Basques - 12 min drive - 3.0 km

Getting around

  • Biarritz Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 11 min drive

Restaurants

  • ‪Jack The Cockerel - ‬14 min walk
  • ‪Le Restaurant - ‬5 min walk
  • ‪Biarritz Beach - ‬13 min walk
  • ‪La Table d'Aranda - ‬15 min walk
  • ‪La Crêpe Dentelle - ‬13 min walk

About this property

Regina Experimental Biarritz

Delightful beach hotel with a steam room
Regina Experimental Biarritz offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Regina Experimental Biarritz. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Biarritz hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1907
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Regina Experimental Biarritz offers 72 accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Biarritz hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 20 per day)
  • Secured, uncovered valet parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 30 to 30 for adults and EUR 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frenchie Biarritz

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1907
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 to 30 for adults and EUR 15 to 30 for children
  • Uncovered self-parking fee: EUR 20 per day
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Regina Biarritz Hotel Mgallery Collection
Le Regina Biarritz Mgallery Collection
Le Regina Hotel Mgallery Collection
Le Regina Mgallery Collection
Mercure Thalassa Regina & Golf Biarritz Hotel Biarritz
Regina Biarritz Hotel Mgallery Collection
Regina Hotel Mgallery Collection
Regina Biarritz Mgallery Collection
Regina Mgallery Collection
Regina Experimental Biarritz Hotel
Regina Experimental Biarritz Biarritz
Le Regina Biarritz Hotel Spa MGallery
Regina Experimental Biarritz Hotel Biarritz

Frequently asked questions

Is parking available at Regina Experimental Biarritz?

Yep, Regina Experimental Biarritz has a secured uncovered self car park for EUR 20 per day. Onsite parking is limited.

How much does it cost to stay at Regina Experimental Biarritz?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Regina Experimental Biarritz on 24 Nov 2024 start from AU$299.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Regina Experimental Biarritz?

Yep, Regina Experimental Biarritz is a short 11-minute walk from Grand Beach. Fun beach activities include body boarding.

Is there a spa on site at Regina Experimental Biarritz?

Yep, there is an onsite spa at Regina Experimental Biarritz. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Regina Experimental Biarritz have a pool?

Regina Experimental Biarritz has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from April to October).

What makes Regina Experimental Biarritz a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Regina Experimental Biarritz.

Is Regina Experimental Biarritz family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Regina Experimental Biarritz is a hit with families.

Does Regina Experimental Biarritz serve breakfast?

Sure does, buffet brekkie is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Regina Experimental Biarritz?

No, Regina Experimental Biarritz does not offer an airport shuttle service.

Is there a bar or restaurant at Regina Experimental Biarritz?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Regina Experimental Biarritz?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Regina Experimental Biarritz?

Furry friends are welcome at Regina Experimental Biarritz, with food and water bowls on offer.

Is there a golf course on site at Regina Experimental Biarritz?

There is a golf course next to Regina Experimental Biarritz.

Regina Experimental Biarritz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 325 reviews" "
Rating 8 - Good. 79 out of 325 reviews" "
Rating 6 - Okay. 25 out of 325 reviews" "
Rating 4 - Poor. 7 out of 325 reviews" "
Rating 2 - Terrible. 3 out of 325 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

JAMES

Travelled with family and small children
Liked: Cleanliness, staff & service
Very nice hotel but expensive with limited facilities for the price
Stayed 5 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Leonid

Stayed 3 nights in Aug 2024

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Nevena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Nice rooms and quaint.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Stayed 2 nights in Jun 2024

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We went with an Ocean Deluxe room and many features of room are extremely impractical or badly designed. In fact many areas of the hotel just seem to be badly designed from eating in the atrium restaurant being uncomfortable, to the pool beds having the most manual lift and the cabanas completely blocking out sun for both users. The service was mostly fairly unwelcoming and doesn’t go above and beyond, this might be cultural but with it being a so called 5 star hotel it mostly should be better. Fairly apparent when we sat by the pool and 4.45 staff came over and told us “as a reminder the pool closes at 5pm for a private function.” This was not a reminder, it was the first we heard of it and we were there all afternoon, something like this on what was a good day in bad week for weather should have been over communicated. Finally, the prices within the hotel are a complete over priced and whilst this is same in all hotels the Regina seems to have gone even further especially given the food quality and options are poor. This is a 4 star hotel at best. Look forward to coming back to Biarritz but certainly not to this hotel
Stayed 4 nights in Jun 2024

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Marisa, tenafly

Stayed 2 nights in Jun 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dee

Travelled with partner
Absolutely fantastic location, beautiful hotel, fantastic staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

blythe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. Whoever designed this hotel is a genius! Just beautiful. The staff is very friendly and efficient. The food and drink were delicious. We highly recommend staying here.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible Customer Service
I booked a room overlooking the ocean and the room was nice. It would have been a nice experience if the customer service was not so terrible. It was to the point where I felt very uncomfortable. I am a widow and booked a trip with my two young daughters. I booked an upgraded room that stated it fit 3 people. When I checked in the people at the front desk wanted me to pay extra money for one of my daughters even though I showed them that the room stated it would accommodate 3 people (which I booked and paid extra for to accommodate our family of 3). They were very dismissive and rude. The next morning I asked if I could check out an half hour late and they would not give me any extra time despite it being a Tues and the hotel being obviously empty. Also the food was extremely overpriced for what it was. Not great or every that good. I had stayed across the street at a 4 star hotel for a couple nights prior and the stay and customer service there was incredible. Unfortunately the “customer service” at this hotel was so bad that I felt very uncomfortable staying there and regret the booking.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie, Vashon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who met us by our car, after easily entering the lot to park, was professional and informative and even joyful. The front desk arranged our dining. The restaurant and bar were lovely. We won’t bother considering other accommodations in Biarritz in the future!
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at Regina Experimental was excellent - the staff are extremely friendly and genuinely happy to help with any thing!
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa, SAN DIEGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are out of this world at the Regina. Truly above and beyond. We ended up dropped off on a bus stop outside of town with no directions at taxi and site. They sent a car for us without question and we’re completely helpful warm and knowledgeable for our entire stay. I had the Regina 22 years ago and never forgotten it. My family and I have fond memories of it from 2002 and could not wait to get back there. It’s now been renovated in a very cool style with flickers of the grand Budapest. hotel and still very unique, and one of a kind. you did not disappoint. I won’t wait so long to come back the next time. And a grand merci à toutes et tous.! c’était vraiment magnifique
Stayed 1 night in Feb 2024

10/10 Excellent

Alfonso, Newburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

SEAMUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very stylish hotel with very comfortable beds.
Stayed 2 nights in Oct 2023

10/10 Excellent

Linda

Stayed 3 nights in Sep 2023

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful art deco building with sympathetic, classy renovation. Incredible sea views, a little out of the main town with killer hill on return which didn't detract from our enjoyment.
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was no bellboy at check in and the elevator from the parking to the lobby was not working so the 90-pound lady receptionist and yours truly had to become weight lifters. The air conditioning didn’t cool the room at all. We received a small refund at check out but that didn’t make up for our disappointment.
Stayed 1 night in Sep 2023