Pacific Pensionne

2.5 star property
Cebu guesthouse in Santa Cruz with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Pensionne

Interior
Reception
In-room safe, individually decorated, individually furnished, desk
Exterior
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
313-A Osmena Boulevard, Cebu, Cebu, 6000
  • University of San Carlos
    6 min walk
  • Mango Square
    10 min walk
  • Osmeña Fountain Circle
    10 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    33 min drive

Room options

Honeymoon Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room (A)

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Family Room (B)

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 24 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Single Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

FAMILY ROOM Premier Family B

  • Sleeps 4
  • 2 Double Beds

Matrimonial Double Room

  • Sleeps 2
  • 1 Queen Bed

Premiere Family Room A

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Cebu

Pacific Pensionne puts you in the heart of Cebu, within just a 10-minute stroll of Cebu Normal University and University of San Carlos. Highlights at this guest house include free continental breakfast, a restaurant and free self-parking. .The café, Pacific Cafe, is open for breakfast, lunch and dinner. For a drink, you can stop by the guest house's own lounge bar. A meeting room, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Santa Cruz guest house include SM Seaside City Cebu and SM City Cebu.

What's nearby

  • Osmeña Fountain Circle - 10 min walk
  • Colon Street - 13 min walk
  • Magellan's Cross - 20 min walk
  • SM City Cebu - 5 min drive
  • Ayala Center - 5 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 33 min drive

Restaurants

  • ‪Fiddler's - ‬3 min walk
  • ‪The Good Cup Coffee Company - ‬4 min walk
  • ‪Ramos Barbecue - ‬4 min walk
  • ‪Southpole Ihaw-Ihaw - ‬5 min walk
  • ‪Tales and Feelings - ‬4 min walk

About this property

Pacific Pensionne

Cebu guesthouse in Santa Cruz with free breakfast and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Pacific Pensionne also features tour/ticket assistance, a garden, and coffee/tea in common area. A round-trip airport shuttle and a ferry terminal shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Cebu guest house.

  • 71 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2003
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Pacific Pensionne offers 71 air-conditioned accommodations with a safe and free toiletries. Each accommodation is individually furnished and decorated. Cable televisions are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and fridges can be requested.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Pacific Cafe

Family friendly

  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden

Spa

  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: PHP 250.00
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 950.00
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 11 January and 31 January.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pacific Pensionne

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PHP 400.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: PHP 250.00 (subject to availability)
  • Late check-out fee: PHP 950.00 (subject to availability)
  • Refrigerator fee: PHP 200 per day
  • Rollaway bed fee: PHP 400.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pacific Pensionne
Pacific Pensionne Cebu
Pacific Pensionne Motel
Pacific Pensionne Motel Cebu
Pacific Pensionne Cebu Island/Cebu City
Pacific Pensionne Hotel Cebu City
Pacific Pensionne House Cebu
Pacific Pensionne House
Pacific Pensionne Guesthouse Cebu
Pacific Pensionne Guesthouse
Pacific Pensionne Cebu Island/Cebu City
Pacific Pensionne Cebu
Pacific Pensionne Guesthouse
Pacific Pensionne Guesthouse Cebu

Frequently asked questions

What is the cancellation policy at Pacific Pensionne?

Pacific Pensionne offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pacific Pensionne?

Yep, Pacific Pensionne has a free self car park.

Does Pacific Pensionne serve breakfast?

Yeah, free continental breakfast is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Pacific Pensionne?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Pacific Pensionne?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Pacific Pensionne?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Pacific Pensionne?

No, pets and service animals are not allowed.

Pacific Pensionne Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 82 reviews" "
Rating 8 - Good. 18 out of 82 reviews" "
Rating 6 - Okay. 23 out of 82 reviews" "
Rating 4 - Poor. 25 out of 82 reviews" "
Rating 2 - Terrible. 7 out of 82 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Carolyn Ann

Travelled with family
Stayed 1 night in Jun 2024

8/10 Good

Josefina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly and the place is good but it's far from the Main Street so we have to walk meters away to get taxi. Well, when it comes to financial reason the place is an ideal one.
Stayed 3 nights in Jul 2023

8/10 Good

bebelinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained
Stayed 15 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was good about it was it was close to everything I wanted to be close to But apart from that not a good look.
Stayed 18 nights in Sep 2019

4/10 Poor

Jen, Davao

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There were cocroach in the room...i asked help to one of their staff for their tv he just told me he will follow later but did not bother to check...wifi is poor..breakfast is poor....
Stayed 2 nights in Oct 2019

2/10 Terrible

Elvie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
No elevator, phone is not functioning, no power outlets, small bed, old tv, lots of bedbugs. I got 6 bedbug bites. The linens are very itchy. Small room. Shower not functioning and no hot or cold water. Air con is not that cold. Packed breakfast was not given to us since we checked out early.
Stayed 1 night in Sep 2019

6/10 Okay

Arlyn

Stayed 3 nights in Apr 2019

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great budget hotel
very clean great budget hotelroom friendly staff free breakfast very safe close to mall plenty of restaurants nearby
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is good in that it is close to many restauarants and attractions such as Ancestral House. In regards to the room - basic amenities (one toilet roll, one small sachet of shampoo and soap, 2 towels, tv with cable was provided). Free breakfast was included in price, the breakfast is very simple toast with a slice of ham or rice and two small sausages. Wifi is also provided in the room however it does disconnect often. Overall, you get what you pay for and for us we just needed a place to crash and shower after being out all day exploring!
Stayed 3 nights in Dec 2018

4/10 Poor

eva marie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Yolanda, Manila

Disliked: Cleanliness, property conditions & facilities, room comfort
The room is not comfortable to stay, as well as the bathroom. The amount paid is not compensated compared to other hotels in the city.
Stayed 1 night in Jul 2018

6/10 Okay

Kristine, Manila

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location but the rooms are not clean. Polite staff. Good rate.

4/10 Poor

Endre

Disliked: Cleanliness, staff & service
Budget friendly, ok location
Familytrip, 2 adults and 3 kids in a family room. Price is ok, and then you can not expect too much. Old furnished room. Cr/bathroom as expected for this price range. Our bathroom was pritty disgusting, since we found leftover public hair on the wall, beside the lavatory. Even we informed them, they did not clean while we stayed there. So after two nights we found another hotel. Quite old and should need a makeover. Our old fashion tv set was out of order, so they changed it to another one that also was out of order. In the lobby, they had a aquarium, but nobody care to clean. Could be a nice thing to watch while waiting, but instead you feel like rushing out! We got a minivan, and was in need of their free parking, but very narrow frontyard, extremely narrow gate and passing to the garage. If there is another car there already, you have no more space to turn and park. Maybe better to go there as a backpacker?

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room, great service!
My first solo trip in a while, so i wantes ro save as much as possible and booked Pacific. The only word that comes to mind to describe this room/hotel is basic. Literally what you need, without the extra fluff of other hotels. It was very confortable and the people were very nice even when my key wouldn't work, they happily reset it for me. Would definitely stay here again!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Pacific Pensionne
Affordable cheap friendly staff close to eateries banka and transportation

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wont comeback! I swear
Everything has charges! Old apartelle, staff is unapproachable, uncomfortable stay. Willnot return again

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Quiet Stay
My wife Mary and I had came in for an early check in on Monday July 4th. Our flight from Los Angeles had arrived in Cebu early. When we had got there, we had booked a Honeymoon Bedroom, but it was not available. The friendly staff took care of everything right then and there, and had got a great one bed bedroom upstairs. The Kitchen Staff was great, and I loved eating the lady who cook there delicious breakfast. Over all, everything was convenient, and accessible.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Noisy
Guest on others rooms were very noisy and I had no sleep the whole night

6/10 Okay

Simon, Australia

Disliked: Staff & service
Quite good
The room is big. Bed and bathroom is good. Neighbourhood is quiet.cheap place to stay. It has free breakfast. The people is nice. But i dont like the tv and wifi connection. Wifi is so slow and about the tv its like your watching damage cd. It goes stop and play then stop again and play again. The place is near malls and markets and i like it.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Misleading pictures
Sadly I'm a bit disappointed about the stay as the pictures to the room I booked and the actual room I stayed greatly mislead. The room is bit old as the facility's its clean the bed (doublebed)is to small for 2 people actually. After all the breakfast was OK. Personally I don't want to go back

4/10 Poor

Agnes, Davao

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We stayed for five days. Staff are courteous. There are roaches in the rooms, Bathroom door handle/lock is broken. Family room for four(2queen beds) are too small.no chair to sit. Need to upgrade the room facilities (beds, cabinets.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pleasant staff, but that's about it
What can I say other than this hotel is in The Philippines, a place where you will get extremely poor value for your money. Staff were nice and you could see that they're trying to keep the place in good condition, but I guess there's only so much you can do. The room itself wasn't too horrible -hey, at least it had a window! but: - Thin, awfully uncomfortable foam mattress that was just about big enough for 2 skinny people - Wifi: forget about it if you work online. Download speed was 0.25Mbps (I kid you not), upload speed didn't exist - Huge cockroaches in the bathroom - Bugs crawling on the walls of the room (they looked like small cockroaches), ants had taken over the floor - Very noisy air conditioning that was either freezing or blasted hot air. Got a sore throat because of that - A trickle of water coming out of the shower head. Good luck if you have long hair and want to wash it All this for $25 / night plus taxes? If you have travelled around South East Asia, you know that $25 dollars gets you a VERY nice place elsewhere. Not in The Philippines. I've stayed in accommodation of similar standards in other SEA countries and paid $3 for it. What a rip-off, but sadly this is considered an above-average place and a reasonable price.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort