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Surestay Plus By Best Western Cebu City

2.5 star property
Baroque Cebu hotel in Capitol Site with free breakfast
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Surestay Plus By Best Western Cebu City

Lobby
Premier Room, 2 Double Beds, Non Smoking
Family Room, 2 Queen Beds, Non Smoking
Exterior
Premier Room, 2 Double Beds, Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
The price is AU$66
includes taxes & fees
21 Jan - 22 Jan

Explore the area

Map
Danaque Building, Capitol Site, Cebu, 6000
  • Cebu Doctor's University Hospital
    ‪2 min walk‬
  • Chong Hua Hospital
    ‪8 min walk‬
  • Osmeña Fountain Circle
    ‪8 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Bidet
Private bathroom
  • 29.09 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Bidet
Private bathroom
  • 33.7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Bidet
Private bathroom
  • 23.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
LED TV
Blackout curtains
Bidet
  • 27.74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Bidet
Private bathroom
  • 23.55 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Bidet
Private bathroom
  • 20.50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 3 Single Beds, Non Smoking

Premier Room, 3 Single Beds, Non Smoking

Premier Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Bidet
Private bathroom
  • 28.31 sq m
  • Sleeps 3
  • 3 Single Beds

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 Queen Bed

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Queen Beds

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 2 Single Beds

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3
  • 3 Single Beds

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

Minibar, in-room safe, individually furnished, desk

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Amber Hotel - Cebu

Breakfast included
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (41)
The price is AU$82
for 1 room
includes taxes & fees
3 Feb - 4 Feb
Amber Hotel - Cebu

About the area

Cebu

Surestay Plus By Best Western Cebu City places you steps from Cebu Doctor's University Hospital and within a short 5-minute stroll of Jose Rizal Memorial Library. Highlights at this Baroque hotel include free buffet breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Capitol Site hotel include Ayala Center and SM City Cebu.

What's nearby

  • Osmeña Fountain Circle - 8 min walk
  • Mango Square - 9 min walk
  • Ayala Center - 4 min drive
  • SM City Cebu - 5 min drive
  • Waterfront Cebu City Casino - 5 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 37 min drive

Restaurants

  • ‪Bo's Coffee - ‬1 min walk
  • ‪Manila Foodshoppe - ‬2 min walk
  • ‪Tagala Chicken Butterfly - ‬3 min walk
  • ‪Coffee Prince Cebu - ‬3 min walk
  • ‪Bittersweet Pastry Shop - ‬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Baroque Cebu hotel in Capitol Site with free breakfast
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Surestay Plus By Best Western Cebu City also features concierge services and a lift. Free self parking is available.

This Baroque Cebu hotel is smoke free.

  • 62 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Surestay Plus By Best Western Cebu City offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually furnished accommodation has separate sitting areas. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Surestay Plus By Best Western Cebu City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and GCash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Cebu
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Hotel Cebu

Frequently asked questions

Is parking available at Surestay Plus By Best Western Cebu City?

Yep, Surestay Plus By Best Western Cebu City has a free self car park.

How much does it cost to stay at Surestay Plus By Best Western Cebu City?

As of 20 Jan 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Cebu City on 21 Jan 2025 start from AU$66.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Surestay Plus By Best Western Cebu City a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Surestay Plus By Best Western Cebu City.

Does Surestay Plus By Best Western Cebu City serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Surestay Plus By Best Western Cebu City?

No, Surestay Plus By Best Western Cebu City does not offer an airport shuttle service.

Is there a bar or restaurant at Surestay Plus By Best Western Cebu City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Surestay Plus By Best Western Cebu City?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Surestay Plus By Best Western Cebu City?

No, pets and service animals are not allowed.

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 114 reviews" "
Rating 8 - Good. 30 out of 114 reviews" "
Rating 6 - Okay. 7 out of 114 reviews" "
Rating 4 - Poor. 0 out of 114 reviews" "
Rating 2 - Terrible. 3 out of 114 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

6/10 Okay

Adrian

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Teodora

I love the hotel it’s close the restaurant and coffee shop, accessible of jeepneys to Ayala Mall. It’s hard to obtain the hot water . Wi-fi and breakfast food are great if your Filipino… the downside id that the front desk nameJai asked me upfront P8k for my 4 night stay plus 1k refundable upon check out.. my concern why they asked me to paid the 8k pesos since I booked at Expedia and it charge to my Visa already.. the front desk told don’t worry they will void the Expedia.. I replied to her “ I don’t think the Expedia will void my payment since I booked they Expedia.”... I think I was SCAMMED with front desk and the sure stay western hotel..
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good budget option in the middle of the city. Nice breakfast options every morning and responsive staff. We had a minor problem with bathroom plumbing and they were quick to accommodate us with a room change. A busy street out front so the lower floors are a little noisy. Overall good value.
Stayed 4 nights in Aug 2024

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility, food are good, excellent customer service.
Stayed 5 nights in Aug 2024

8/10 Good

Crispo

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Crispo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiteness and accessibility
Stayed 2 nights in Aug 2024

10/10 Excellent

Divina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have music on the lounge even just instrumental music on low volume
Stayed 3 nights in Aug 2024

10/10 Excellent

juanito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jomar and Eve at the front desk is very courteous and accommodating ! I was given an upgrade and complimentary breakfast!
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Staff & service
Friendly staff alot of fruit flys /aunts the employees very helpful
Stayed 4 nights in Aug 2024

8/10 Good

rosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay is a place of convenience and comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like quite place and safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Big room. Walkable to shopping and dining . Staffs we're nice and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities
nice and cizy
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly helpful staff. Surrounding area is not so nice, although it was raining which always makes things a little less appealing. Don't like the frosted door to the bathroom. Like a bit more privacy
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Jo and Jai, all of them are very pleasant, accomodating, friendly and wonderful people. The hotel is very clean. The breakfast is great.
Stayed 5 nights in Jul 2024

8/10 Good

Jenny

Great
Stayed 11 nights in Jun 2024

10/10 Excellent

Robert and Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a few of these categories I would have put more then 5 stars. This place is the place to stay if you are in Cebu. The best hotel staff I ever had. Kind, courteous and extremely helpful. 7 stars out of 5
Stayed 4 nights in Jun 2024

6/10 Okay

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its good. Was a good stay. The room had everything you need
Stayed 1 night in Jun 2024

10/10 Excellent

Sevant Day

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole package is great,
Stayed 2 nights in Jun 2024

8/10 Good

demy

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay and the service was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and in good condition. The staff was professional and friendly. The free breakfast was good quality. It was only a little more than a mile away from the SM Megamall. I would recommend it.
Stayed 1 night in Jun 2024