10/10 Excellent
Debi
Travelled with group
5 Aug 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Very disappointed with this hotel. We booked the most expensive room available in town, because after travelling for 12 hours we just desperately wanted a good night sleep, but were kept awake all night by the people upstairs who sounded like a herd of elephants. We could even hear them tolling over in bed. The whole place must be made of cardboard. The room stunk badly of dog (I am allergic to both cigarette smoke and animals, but it seems that this hotel only bans people from smoking in their rooms but not from brining in pets. Guests should be asked if they want a pet free room).
The mattress was hard as a rock with lumps in it, and the pillows, and not much better. Went to use the swimming pool, It was very cloudy, possibly from over chlorination, and it was way too cold. Kids were bombing (it’s way too shallow). The hot tub was filthy and full of foam and brown scum.
And at 6am four guests who parked their Harley Davidsons woke us up.
The only good thing about this place was the lovely young lady at reception who was a delight and very helpful.
Debi
Stayed 1 night in Aug 2024