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Wyndham Guayaquil Puerto Santa Ana

4.5 star property
Boardwalk/promenade hotel with 2 restaurants and full-service spa

Photo gallery for Wyndham Guayaquil Puerto Santa Ana

Front of property
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Exterior
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Parking available
  • Bar
  • Hot tub
  • Pool
The current price is AU$190
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Calle Numa Pompilio Llona S N, Ciudad del Rio - Puerto Santa Ana, Guayaquil, Guayas, G01000
  • Numa Pompilio Llona Street
    ‪9 min walk‬
  • Santa Ana Hill
    ‪13 min walk‬
  • Roberto Gilbert Hospital
    ‪3 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪15 min drive‬

Room options

Presidential Suite, 1 King Bed, Jetted Tub, River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Business Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Business Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 36 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking, River View

Lake view

Business Room, 1 King Bed, Non Smoking, River View

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub, River View

Junior Suite, 1 King Bed, Jetted Tub, River View

Junior Suite, 1 King Bed, Jetted Tub, River View

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Lake view

Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View

Lake view

Room, 2 Double Beds, River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 36 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 2 Double Beds, River View

Lake view

Business Room, 2 Double Beds, River View

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View (Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, River View (Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 36 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

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About the area

Guayaquil

A luxury stay in Guayaquil awaits you at Wyndham Guayaquil Puerto Santa Ana. You'll be 1.8 km (1.1 mi) from Malecon 2000 and 5.2 km (3.2 mi) from Mall del Sol Shopping Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials. The restaurant, Restaurante Rio Grande, serves international cuisine and is open for breakfast, lunch and dinner. Numa Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 7984 square feet (742 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of free airport pick-up service. .Places within a 15-minute drive of this 4.5-property class Tarqui hotel include Banco Pichincha Monumental Stadium and Plaza Lagos Town Center.

What's nearby

  • Santa Ana Hill - 13 min walk - 0.9 km
  • Malecon 2000 - 6 min drive - 4.3 km
  • Mall del Sol Shopping Center - 8 min drive - 5.2 km
  • Banco Pichincha Monumental Stadium - 12 min drive - 8.9 km
  • U.S. Consulate General - 14 min drive - 10.4 km

Getting around

  • Duran Train Station - 10 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 15 min drive

Restaurants

  • ‪Negroni - ‬2 min walk
  • ‪Coffee Box HLV - ‬14 min walk
  • ‪Sweet & Coffee - ‬4 min walk
  • ‪On the Run - ‬12 min walk
  • ‪Chinese Tea - Hong Kong Style Milk Tea - ‬2 min walk

About this property

Wyndham Guayaquil Puerto Santa Ana

Boardwalk/promenade hotel with 2 restaurants and full-service spa
Wyndham Guayaquil Puerto Santa Ana offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 7984 square feet (742 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Wyndham Guayaquil Puerto Santa Ana. A free shuttle from the airport to the hotel is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Guayaquil hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 7984 sq ft of conference space
  • 742 sq. m of conference space
  • Built in 2013
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Wyndham Guayaquil Puerto Santa Ana offers 175 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • Shopping centre shuttle (surcharge)
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (USD 10 per stay)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.52 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Numa Bar
  • Restaurante Rio Grande
  • River Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (7,984 square foot of space)

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.52 for adults and from USD 12 for children
  • Valet parking fee: USD 10 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Wyndham Guayaquil
Wyndham Hotel Guayaquil
Wyndham Guayaquil Hotel
Wyndham Guayaquil
Wyndham Guayaquil Puerto Santa Ana Hotel
Wyndham Guayaquil Puerto Santa Ana Guayaquil
Wyndham Guayaquil Puerto Santa Ana Hotel Guayaquil

Frequently asked questions

What is the cancellation policy at Wyndham Guayaquil Puerto Santa Ana?

Wyndham Guayaquil Puerto Santa Ana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Guayaquil Puerto Santa Ana?

As of 5 Mar 2025, prices found for a 1-night stay for 2 adults at Wyndham Guayaquil Puerto Santa Ana on 16 Mar 2025 start from AU$190.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Guayaquil Puerto Santa Ana?

Yep, Wyndham Guayaquil Puerto Santa Ana has a free self car park. Additionally there is secured covered valet parking for USD 10 per stay. Onsite parking is limited.

Is there a spa on site at Wyndham Guayaquil Puerto Santa Ana?

Yep, there is an onsite spa at Wyndham Guayaquil Puerto Santa Ana. You'll enjoy heaps of services like facials and hot stone massages.

Does Wyndham Guayaquil Puerto Santa Ana have a pool?

Wyndham Guayaquil Puerto Santa Ana has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Wyndham Guayaquil Puerto Santa Ana?

Wyndham Guayaquil Puerto Santa Ana features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Wyndham Guayaquil Puerto Santa Ana a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Wyndham Guayaquil Puerto Santa Ana.

Is Wyndham Guayaquil Puerto Santa Ana family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Guayaquil Puerto Santa Ana is a hit with families.

Does Wyndham Guayaquil Puerto Santa Ana serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Wyndham Guayaquil Puerto Santa Ana?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day on request.

Is there a bar or restaurant at Wyndham Guayaquil Puerto Santa Ana?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Guayaquil Puerto Santa Ana?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Wyndham Guayaquil Puerto Santa Ana?

No, only service animals are allowed.

Wyndham Guayaquil Puerto Santa Ana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1000 reviews
Rating 8 - Good. 147 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizaveta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and safe location
Great and safe location. Fancy hotel. Yummy foods
Stayed 1 night in Dec 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went perfectly
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Stayed 1 night in Nov 2024

10/10 Excellent

Pablo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ofer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A los of construcción
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a great location for things to do and places to eat, and the staff are amazing always ready to help and very friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

sarah, delray beach

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Bernardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2024

10/10 Excellent

NOE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rafaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel staff! Very nice view. Very clean. The area around the hotel was very nice to walk around.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say, everything was perfect, service, attention, cleanliness, security, this is my fifth time staying at this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place . I will be back in the future.
Stayed 3 nights in Oct 2024

8/10 Good

sarah, delray beach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I often stay there. However this time it was a bit dissapointing as they made me wait a long time for a room. I dint get the room until after 5:30 n they gave us a room in front a building thats being constructed so siper noisy.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place! Great Location
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will book this hotel again Love it
We had an amazing time, the rooms were clean, the hotel staffing super Friedly, I love the breakfast; the restaurant food is delicious. The pool, the sauna and the massage incredibly good I love it
Stayed 5 nights in Oct 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and breakfast
Stayed 5 nights in Jul 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josefina is awesome I asked for a room with a view and she was so pleasing I highly recommend this hotel beautiful location and great staff. They deliver high confort to their guests.
Stayed 1 night in Oct 2024

6/10 Okay

Khalaf

Stayed 3 nights in Sep 2024

10/10 Excellent

HARON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice rooms, good food, reasonable price. The only downside is that the riverview rooms (which are the nicest) are right above a series of outdoor restaurants. The amplified music from those restaurants was so loud it felt like we were inside a nightclub. The hotel switched us to a new room on the back side of the hotel which was completely quiet.
Stayed 1 night in Oct 2024

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities
our room did not have hot water, i mentioned to the reception desk, but nothing was done
Stayed 2 nights in Oct 2024

10/10 Excellent

William, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new bar in the main lobby is outstanding, as is the remodeled restaurant, and now the outside kitchen for making pizzas. I wish they would put a few bar stools at the outdoor kitchen, I realize they would not serve drinks there, but it would be fun to sit outside, watch the pizza making and drink a beer
Stayed 1 night in Oct 2024

10/10 Excellent

Lenin, Jacksonville

Stayed 1 night in Sep 2024

10/10 Excellent

Alfredo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024