The Charleston Place

5.0 star property
Family-friendly hotel connected to a shopping centre in Charleston with a full-service spa

Photo gallery for The Charleston Place

Lobby
Fountain
Room service - dining
Property entrance
Indoor pool, pool umbrellas, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
The current price is AU$1,125
includes taxes & fees
8 Apr - 9 Apr

Explore the area

Map
205 Meeting Street, Charleston, SC, 29401-3110
  • Charleston City Market
    ‪5 min walk‬
  • College of Charleston
    ‪5 min walk‬
  • Port of Charleston Cruise Terminal
    ‪8 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪20 min drive‬

Room options

Club Double Room

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Tempur-Pedic bed
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite (Luxury)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 1 Bedroom, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Club Room (Premier)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Charleston

You'll be connected to a shopping centre at The Charleston Place, and within just a 10-minute stroll of popular attractions like Charleston City Market and Port of Charleston Cruise Terminal. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Palmetto Cafe, serves local cuisine and is open for breakfast, brunch and lunch. Thoroughbred Club is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the gym, Hot tub, sauna and pool loungers. 40000 square feet (3716 square metres) of event facilities include 31 meeting rooms and conference space, and other business amenities include limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute walk of this Charleston Historic District hotel include College of Charleston and Waterfront Park.

What's nearby

  • Charleston City Market - 5 min walk - 0.5 km
  • College of Charleston - 5 min walk - 0.5 km
  • Port of Charleston Cruise Terminal - 8 min walk - 0.7 km
  • Waterfront Park - 10 min walk - 0.9 km
  • South Carolina Aquarium - 19 min walk - 1.6 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 20 min drive

Restaurants

  • ‪Henry's On The Market - ‬4 min walk
  • ‪Hyman's Seafood - ‬1 min walk
  • ‪Thoroughbred Club - ‬1 min walk
  • ‪Bitty & Beau's Coffee - ‬5 min walk
  • ‪TBonz Gill & Grill - ‬2 min walk

About this property

The Charleston Place

Family-friendly hotel connected to a shopping centre in Charleston with a full-service spa
The Charleston Place offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 31 meeting rooms and limo/town car service. Event space at this hotel measures 40000 square feet (3716 square metres) and includes conference space. A hot tub, a sauna, and a terrace are also featured at the family-friendly The Charleston Place. An area shuttle within 40 kilometres is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Charleston hotel is smoke free.

  • 1 building
  • 429 guestrooms or units
  • 8 levels
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1986
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Charleston Place offers 429 accommodations with a safe and free newspapers. Tempur-Pedic beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 40 kilometres
  • Limo/town car service
  • Covered valet parking on site (USD 56 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of USD 100
  • Snack bar/deli

Restaurants on site

  • Charleston Grill
  • Meeting at Market
  • The Palmetto Cafe
  • Thoroughbred Club

Things to do

  • Art gallery
  • Bicycle storage
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 31 meeting rooms
  • 40,000 square feet of conference space
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 13 2024 to August 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30 for adults and from USD 20 for children
  • Valet parking fee: USD 56 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash. Parties and events are allowed on site. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Place Hotel Charleston
Charleston Place Hotel
Charleston Place Charleston
Charleston Place Hotel Charleston
Charleston Place
Belmond Charleston Place
The Charleston Place Hotel
The Charleston Place Charleston
The Charleston Place Hotel Charleston
Charleston Place A Belmond Hotel Charleston

Frequently asked questions

What is the cancellation policy at The Charleston Place?

The Charleston Place offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Charleston Place?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at The Charleston Place on 8 Apr 2025 start from AU$1,125.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Charleston Place?

Yep, The Charleston Place has covered valet parking with in/out privileges for USD 56 per night. Onsite parking is limited.

Are there any beaches close to The Charleston Place?

The closest beach to The Charleston Place is Folly Island Beaches (13.7 km).

Is there a spa on site at The Charleston Place?

Yep, there is an onsite spa at The Charleston Place. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does The Charleston Place have a pool?

The Charleston Place has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The swimming pool will be unavailable from September 13 2024 to August 15 2025 (dates subject to change).

What luxury perks are available at The Charleston Place?

The Charleston Place features a full-service spa, a health club and an indoor pool. All guestrooms come with Tempur-Pedic beds, premium bedding and late-night room service.

What makes The Charleston Place a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at The Charleston Place.

Is The Charleston Place family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs and childcare services in the guestrooms, it's no surprise that The Charleston Place is a hit with families.

Does The Charleston Place serve breakfast?

Yeah, full breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Charleston Place?

No, The Charleston Place does not offer an airport shuttle service.

Is there a bar or restaurant at The Charleston Place?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Charleston Place?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Charleston Place?

Furry friends are welcome at The Charleston Place, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Charleston Place Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 841 out of 1002 reviews
Rating 8 - Good. 101 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable vacation!! Staff was top shelf!! Charleston grill was amazing! Dinner was great !!
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. We went right before Christmas, so expect a lot of people in the lobby. It's a hotspot during the holidays.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Stayed 4 nights in Nov 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that was so festive for Christmas. Service was top notch!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Christmas decorations, attentive staff, comfortable rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary L

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Wonderful, relaxing stay at a beautiful hotel
We had a wonderful stay here. Staff were over the top friendly and helpful. Rooms are getting a bit tired and furniture soiled, but they are doing a complete renovation. Beautiful Christmas decor. The location is great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel and experience. The staff has incredible hospitality toward their guests in every department. They go out of their way to help without you having to ask. Top notch! I love in Tokyo where we have the BeST service and I can compare The Charleston Place with that level of service. Truly made our experience enjoyable and made to feel like home. Thank you! We will definitely be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Larraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except no hair dryer & the wand was missing on one half of drapes & pulled away from wall causing a “crack of light” at top & down a ways-something regular housekeeping would not have noticed. I reported at desk when checking out & was thanked sincerely for letting them know. Sink was sluggish & forgot to mention. Hot water & volume in shower superior. In general, very good accommodations in every way!
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a magical Christmastime stay atThe Charleston Place. The staff was incredibly accommodating and the hotel is beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids and myself went for the weekend. We enjoyed A Christmas Carol at Dock Street Theatre, shopping, dining and sight seeing. Charleston Place is wonderful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Whitney

Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joyous
From the moment we arrived we were treated with care and respect. We had family come to meet us and enjoy the wonderful holiday festivities Every thing we did was relaxing and the best of the best.
happy hour
Stayed 3 nights in Dec 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort
Charleston trip
Rooms are dark and could use some updating. I was awoken very early my first morning by the alarm clock in the room next to mine. I had to call the front desk to get it turned off. Not sure if housekeeping should be clearing alarms when they turnover the room. Long travel day and early wake up call made my first day a little exhausting. Hotel was beautifully decorated for the holidays. Couldn’t find a vending machine with drinks anywhere which would have been appreciated.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A rare treat, perfect in every way!
Stayed 3 nights in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed many times over the years. This was the first time that we could hear people talking constantly in the room next to us. It was annoying. Also, we were on the 2nd floor level and there was no ice machine, we had to go to the 4th floor, and it didn't have ice.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The walls were paper thin as we heard kids running around the hallways.
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Called front desk and concierge for 15 minutes with no answer. (It IS a busy Friday night in December). However, one would think $1500/night would come with better service! Had to call dining services who, after 5-10 minutes, was able to get me a wifi password. Other that that, the stay has been great so far.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

william, telluride

Stayed 4 nights in Nov 2024

10/10 Excellent

Susan

Travelled with group
Loved every second of our stay. Our Thanksgiving buffet was sublime. We stayed on the Club floor and it was worth the price. The Christmas decorations were some of the most beautiful I have seen. Staff was excellent. Can’t wait to return.
Stayed 5 nights in Nov 2024