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Embassy Suites by Hilton Charleston Airport Convention Ctr

3.5 star property
Hotel with free breakfast, a short walk to North Charleston Coliseum and Performing Arts Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Charleston Airport Convention Ctr

Meeting facility
Indoor pool
Free daily buffet breakfast
Meeting facility
Interior detail

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available
  • Bar
    Bar

Explore the area

Map
5055 International Blvd, North Charleston, SC, 29418-5963
  • Charleston Area Convention Center
    6 min walk
  • North Charleston Coliseum and Performing Arts Center
    9 min walk
  • North Charleston and American LaFrance Fire Museum
    11 min walk
  • Charleston, SC (CHS-Charleston Intl.)
    4 min drive

Room options

View all photos for Premium Suite, 1 King Bed, Mobility Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Mobility Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds with Sofa Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Double Beds with Sofa Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Hearing Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Hearing Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
  • 111.5 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Hospitality Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Hospitality Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Suite One King and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premier Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Queen Beds, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premier Suite, 2 Queen Beds, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 49.2 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds with Sofa Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Suite, 2 Double Beds with Sofa Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner (Bathtub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Corner (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Corner (Bathtub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Corner (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Mobility Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Mobility Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Charleston Airport/Convention Center

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1022)
The price is AU$180
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hyatt Place Charleston Airport/Convention Center

About the area

North Charleston

At Embassy Suites by Hilton Charleston Airport Convention Ctr you'll be within just a 10-minute stroll of North Charleston Coliseum and Performing Arts Center and Charleston Area Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, The Palmtree Grille, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business amenities include conference space, a business centre and limo/town car service. Added amenities include a 24-hour gym, a free manager's reception and Wi-Fi in public areas. There's also self parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this North Charleston hotel include Port of Charleston Cruise Terminal and College of Charleston.

What's nearby

  • Charleston Area Convention Center - 6 min walk - 0.6 km
  • North Charleston Coliseum and Performing Arts Center - 9 min walk - 0.8 km
  • Charleston Tanger Outlets - 12 min walk - 1.0 km
  • United States Air Force Charleston Air Force Base - 7 min drive - 6.7 km
  • Riverfront Park - 8 min drive - 7.6 km

Getting around

  • Charleston Station - 4 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 4 min drive

Restaurants

  • ‪North Charleston Coliseum - ‬12 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Golden Corral - ‬13 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Mellow Mushroom - ‬10 min walk

About this property

Embassy Suites by Hilton Charleston Airport Convention Ctr

Hotel with free breakfast, a short walk to North Charleston Coliseum and Performing Arts Center
Embassy Suites by Hilton Charleston Airport Convention Ctr offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a business centre and limo/town car service. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Charleston Airport Convention Ctr. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This North Charleston hotel is smoke free.

  • 255 guestrooms or units
  • 9 levels
  • Built in 2000
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Charleston Airport Convention Ctr offers 255 accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This North Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95)

Parking and transport

  • Free return airport shuttle from 6:00 AM to 9:00 PM
  • Limo/town car service
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Palmtree Grille

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.00 per accommodation, per night.
  • Service fee: 2.00 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Airport/North
Embassy Suites by Hilton Charleston Airport Convention Ctr Hotel
Embassy Suites Airport/North Hotel
Embassy Suites Airport/North Hotel Charleston
Embassy Suites North Charleston Airport/Hotel & Convention Hotel
Embassy Suites North Charleston Airport/Hotel & Convention

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Charleston Airport Convention Ctr?

Embassy Suites by Hilton Charleston Airport Convention Ctr offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Charleston Airport Convention Ctr?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Charleston Airport Convention Ctr on 15 Dec 2024 start from AU$160.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Charleston Airport Convention Ctr?

Yep, Embassy Suites by Hilton Charleston Airport Convention Ctr has a self car park for USD 10.00 per day.

Are there any beaches close to Embassy Suites by Hilton Charleston Airport Convention Ctr?

The closest beach to Embassy Suites by Hilton Charleston Airport Convention Ctr is Sullivan's Island Beach (20.6 km).

Does Embassy Suites by Hilton Charleston Airport Convention Ctr have a pool?

Embassy Suites by Hilton Charleston Airport Convention Ctr has an indoor pool.

What makes Embassy Suites by Hilton Charleston Airport Convention Ctr a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Charleston Airport Convention Ctr.

Does Embassy Suites by Hilton Charleston Airport Convention Ctr serve breakfast?

You bet, our guests adore the free buffet brekkie here! Offered on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Charleston Airport Convention Ctr?

Yep, there's a free airport shuttle that runs from 6:00 AM - 9:00 PM.

Is there a bar or restaurant at Embassy Suites by Hilton Charleston Airport Convention Ctr?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Charleston Airport Convention Ctr?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Charleston Airport Convention Ctr Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 436 out of 1012 reviews" "
Rating 8 - Good. 224 out of 1012 reviews" "
Rating 6 - Okay. 144 out of 1012 reviews" "
Rating 4 - Poor. 99 out of 1012 reviews" "
Rating 2 - Terrible. 109 out of 1012 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool closed. Construction going on. Rude staff including bar staff. Early morning fighting amongst cleaning services as 2 employees were fighting and cussing at each other for 20 minutes. Bath tub filthy. Neighbors both sides loud music. Downstairs lobby people partying until 3am.
Stayed 2 nights in Aug 2024

4/10 Poor

Jeterric

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I stayed here for 3 days, upon checking in i was charged $216 for a room the was prepaid, mistakes happen all the time right? No biggie except a full week later my money still has not been refunded.. my biggest problem with this hotel is that on my last morning i moved the coffee maker and quite a few roaches ran from underneath. I immediately took picture and made the front desk aware .. the only reason i did not score this property lower is because of the staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Stayed 1 night in May 2024

4/10 Poor

Michael

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast food buffet the hotel offered and easy convenience to shop at Tangers Outlet. I didn't like the fact that I had an inoperable iron in my room, but it was quickly remedied by the hotel staff. I also, didn't like having to pay for parking. I've stayed here before and never had to pay for parking. Just seemed like another money grab to me. Overall, the property was nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great! Clean property
Stayed 1 night in Aug 2024

4/10 Poor

Ann-Gel

Liked: Staff & service
Disliked: Property conditions & facilities
Property is under reservation. Room had "old and smoke" smell. Furniture is old - everything needs a facelift! Imani was very helpful and had good customer service.
Stayed 1 night in Aug 2024

6/10 Okay

Gregory

Stayed 1 night in Jul 2024

4/10 Poor

Perry

Travelled with family
Liked: Staff & service, amenities
Only hot water was on when taking a shower. Definitely over 130 degrees. Hot enough to burn skin. Cold water was off.
Stayed 1 night in Jul 2024

2/10 Terrible

Kristie

Travelled with family and small children
Disliked: Property conditions & facilities
The property had to have the water shut-off so we were unable to shower!
Stayed 2 nights in Jul 2024

8/10 Good

Mary Beth

Travelled with partner
This property needs some love and attention. It is very dated.
Stayed 1 night in Jul 2024

2/10 Terrible

Elois

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy or Econo 8? I say the Later!!
Our first room had a wet carpet and was mildew. I had a horrible asthma attack. The next room toilet was constantly running and leaking. They said it was too late so they came and put towels on the floor. I had to leave early to go to a different hotel to take a shower and had to use the lobby restroom during the night
Stayed 1 night in Jul 2024

2/10 Terrible

Henry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was in overall piss poor condition ☹️☹️☹️
Stayed 2 nights in Jul 2024

8/10 Good

Christie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Dated but clean
We stayed here to attend a convention. The room was clean, although the furniture and decor is really dated. The bed was pretty hard, too. Yes, the water was turned off to the hotel when we arrived which delayed everyone’s check in. Staff were all very nice and helpful. The hotel is starting a renovation on the top floors so hopefully it will be improved soon.
Living room area
Bedroom
Bathroom
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always stayed here while visiting Charleston it’s just like “home “
Stayed 1 night in Jul 2024

6/10 Okay

Pandora

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
We had no hot water, the sinks would not drain. Molded smell.
Stayed 1 night in Jul 2024

10/10 Excellent

steven

Travelled with family
Stayed 4 nights in Jul 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

James

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
DONT STAY AT EMBASSY SUITES
Had ZERO hot water, and no one on staff cared to help fix the problem for over 8 hours. A rude night security guard talking slick as if I’m supposed to accept these lack luster conditions. Furthermore, staff lying about giving back credit due to the necessity of the room being absent. Overall terrible experience
Stayed 2 nights in Jul 2024

2/10 Terrible

Sheryl

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Enjoyed time with family and everything was great. Lots of space for everyone, great breakfast and happy hour. Will be staying again soon.
Stayed 1 night in Jun 2024

6/10 Okay

JD

Business traveller
Liked: Cleanliness, property conditions & facilities
Repeat visitor to this Embassy Suites. Was there for 5-days. Great location, always love the breakfast, Very clean, safe neighborhood, but no room service. Surprised with the following: inoperable phone, light switches (2), clock, and lamp missing knob. All reported but not repaired or replaced (except lamp knob). They also now charge $10/day for an open parking lot shared with the Converion Center.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ireland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful complimentary breakfast
Stayed 2 nights in May 2024

4/10 Poor

Joy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
As other reviewers stated, this old is VERY old. I was hoping people were exaggerating but it’s bad. Also, no hot water the night we got there or at 5:45am. I rolled the dice for one night as my daughter performed at 8am next door at the convention center. That’s convenience to walk next door is why I gave 2 stars vs 1. Breakfast buffet was good
Stayed 1 night in Jun 2024

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in May 2024