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Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Tri State Racetrack and Gaming Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Exterior
Indoor pool
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
The price is AU$194
includes taxes & fees
19 Jan - 20 Jan 2025

Explore the area

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    3 min drive
  • Carney's
    8 min walk
  • Charleston Station
    14 min drive
  • Charleston, WV (CRW-Yeager)
    20 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Room amenity

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham Garden Cross Lanes Charleston

Pool
Breakfast included
Pet-friendly
Parking included
3.7 out of 5, Good, (1004)
The price is AU$202
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Wyndham Garden Cross Lanes Charleston

About the area

Cross Lanes

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel places you in the centre of Cross Lanes, within a 30-minute stroll of Tri State Racetrack and Gaming Center and Mardi Gras Casino. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a free manager's reception, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free parking nearby. .Sights within a 10-minute drive of this Cross Lanes hotel include Nitro City Park and Jefferson Park.

What's nearby

  • Tri State Racetrack and Gaming Center - 3 min drive
  • Mardi Gras Casino - 4 min drive
  • West Virginia State University - 5 min drive
  • Shawnee Sports Complex - 5 min drive
  • Charleston Coliseum & Convention Center - 13 min drive

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ā€ŖTudor's Biscuit World - ā€¬12 min drive
  • ā€ŖMcDonald's - ā€¬3 min drive
  • ā€ŖTowne 'N Country Lanes - ā€¬9 min drive
  • ā€ŖCookout - ā€¬2 min drive
  • ā€ŖCracker Barrel - ā€¬13 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Hotel with free breakfast, near Tri State Racetrack and Gaming Center
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 89 guestrooms or units
  • 4 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offers 89 air-conditioned accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cross Lanes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted.Ā 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

As of 27 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel on 19 Jan 2025 start from AU$194.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

Yep, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel has a free self car park.

Does Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel has a pool and an indoor pool. The pool is open 6:00 AM to 11:00 PM.

Does Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel serve breakfast?

You bet, our visitors give a thumbs up to the free buffet brekkie here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

No, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1001 reviews" "
Rating 8 - Good. 241 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious!! Lots of options and very attentive staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Ben

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
In room fire alarm went off at 2AM, phoned staff, they told me it was the alarm clock as they were not alerted by system. It went off 2 d additional times thereafter. Phoned front desk again and was eventually offered another room. When getting new key with family at front desk was basically told in so many words that it wasnā€™t the in-room fire alarm despite my 2 daughters validating the story. Moved family over to new room, finally able to get some sleep. Spoke to someone the next day over phone about some sort of reimbursement, which was never honored. I would never recommend this hotel to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, just not as great as other HIEā€™s weā€™ve stayed in. Room had a musty odor, harsh lighting in breakfast area, curtain wouldnā€™t go up.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqulene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

LaNisha

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Booked on Expedia 10 minutes before arrival and the front desk staff had my reservation with no issues
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, clean and comfortable room. We did not eat breakfast but it looked good! We travel this way several times a year and would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our needs.
Stayed 1 night in Aug 2024

10/10 Excellent

LaNisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay!
The hotel staff were pleasant and professional. They were so attentive to our kids. We will stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Had a nice stay
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was fine but the room was just okay. It was clean but had a lot of wear and there was a big gap around the door frame which let in a lot of light and noise from the hallway
Stayed 1 night in Jul 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was outstanding.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff :)
Stayed 1 night in Jul 2024

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to rest on our adventure! Food was delicious!
Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Travelled with family, Business traveller
1 staff member had a terrible attitude
Stayed 3 nights in Jun 2024

2/10 Terrible

Preston

Stayed 4 nights in Jun 2024

10/10 Excellent

Tanley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable and the staff was excellent!
Stayed 4 nights in Jun 2024

10/10 Excellent

Janess

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend as a nice one night stop through while traveling.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
New, clean, lg rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! It was modern and updated
Stayed 1 night in Jun 2024