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Quality Inn & Suites

2.5 star property
Hotel in Charleston with free breakfast and fitness centre

Photo gallery for Quality Inn & Suites

Front of property - evening/night
Lobby
Outdoor pool
Exterior
Standard Room, 1 King Bed, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included
The current price is AU$152
includes taxes & fees
15 Apr - 16 Apr

Explore the area

Map
1010 Washington Street E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Charleston Town Center
    ‪9 min walk‬
  • Charleston Coliseum & Convention Center
    ‪14 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the area

Charleston

Quality Inn & Suites puts you in the heart of Charleston, within steps of Avampato Discovery Museum and Clay Center for the Arts and Sciences. Highlights at this hotel include free buffet breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include coffee/tea in a common area, luggage storage and a television in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Near this Charleston hotel, you'll find Charleston Coliseum & Convention Center.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • Charleston Town Center - 9 min walk - 0.8 km
  • Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
  • West Virginia State Capitol Building - 3 min drive - 2.8 km
  • University of Charleston - 4 min drive - 4.2 km

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬8 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Quality Inn & Suites

Hotel in Charleston with free breakfast and fitness centre
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Quality Inn & Suites also features a fitness centre, coffee/tea in common area, and a television in common area. Self parking is free.

This Charleston hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 9 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
Quality Inn & Suites offers 140 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

Languages

English

Similar properties

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Quality Inn

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,144 reviews
The price is AU$134
includes taxes & fees
27 Apr - 28 Apr
Quality Inn

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 15 Apr 2025 start from AU$152.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park and free RV/bus/truck parking.

Does Quality Inn & Suites serve breakfast?

You bet, our guests quite like the free buffet breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Quality Inn & Suites?

No, pets are not allowed.

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 214 out of 911 reviews
Rating 8 - Good. 245 out of 911 reviews
Rating 6 - Okay. 176 out of 911 reviews
Rating 4 - Poor. 141 out of 911 reviews
Rating 2 - Terrible. 135 out of 911 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

6/10 Okay

Richard

Stayed 2 nights in Dec 2024

8/10 Good

Lesner, HIALEAH

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything is close
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean room
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Walter

Liked: Cleanliness, amenities
The employees are very nice!
Stayed 1 night in Dec 2024

4/10 Poor

Janice

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No kleenex and very little toilet paper. The beds were very comfortable, pillows were flat. No phone in room to call the desk. Window had only a sheer covering, so all light from outside illuminated the room. The sink had no stopper to close. Carpet just inside of room had large stains.
Stayed 1 night in Dec 2024

10/10 Excellent

Riyan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Travelled with family, Business traveller
Disliked: Amenities
We stayed one night here. The room wasn’t horrible. They definitely need new beds and to update the property. It has t been updated in well over 15 years. The morning breakfast buffet they said runs from 6-10am, we went down around 7:30 and there was no food left. You could make a waffle or have dry cereal (no milk). We ended up going to first watch (walking distance) and they had a great breakfast. If I were to come back to Charleston, WV I would not stay at this hotel again.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne, Akron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! Made our last minute stay relaxing.
Stayed 1 night in Oct 2024

8/10 Good

Iwana

Travelled with family and small children
I was located close to where I needed to be. No complaints. Everything was satisfactory.
Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review for Charleston WV
For being an older building in need of some exterior updates, the room was clean, updates where good, no issues with any hvac problems.
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a late check in and everything went perfect.
Stayed 1 night in Nov 2024

4/10 Poor

holly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people who worked at the hotel were lovely and we had a great breakfast to get us out the door and on the road Unfortunately, there is barely a lobby for a hotel. There are limited door accesses. The parking was very concerning, and the overall condition of the total disrepair.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the outpatient center
Stayed 1 night in Nov 2024

4/10 Poor

Amy, Davis

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Felt unsettling entering empty lobby by side door from dark empty parking lot having uneven ground. Often clerks not visible as enter. No security between entrance and elevator. Remodeled room tidy and bed and bath generally clean but not scrubbed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dan

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stphen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Meg

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
My stay at Quality Inn Charleston was very pleasant. My room was clean and quiet and the staff was very prompt and professional in addressing any needs. I would definitely recommend to a friend.
Stayed 2 nights in Oct 2024

2/10 Terrible

Frederick

Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Questionable
Finding the entrance to the hotel was tricky. Not at all user friendly. Definitely needs an upgrade. Signs would help a lot. Neighborhood didn't seem to be the best, several homeless people hanging around. Breakfast area not very clean, nothing was replenished, food pretty much gone before 9, breakfast was supposed to be until 10. On a bright note...staff was was very friendly and helpful.
Stayed 1 night in Oct 2024