4/10 Poor
Christine
Travelled with family
25 Sept 2024
Liked: Staff & service
Staff was very friendly & ver helpful. We had problem with room keys not working several times each day of our 5 night stay! It was ridiculous! We had to go down to the front desk every single time for new keys, which also did not work, Their nighttime front desk gentleman was extremely helpful & several times had to come to open our door! He was particularly excellent. The free breakfast was pitiful…. Powdered egg patties & horrible gray/ looking sausage patties were the only hot food available & we wouldn’t’t even dare to eat them ! Juice machine was broken & so this was not available! !We settled for a bowl of cereal & yogurt….. does not compare to any other hotel chains’ free breakfast - the hostess there was especially nice, but she was not responsible for what was offered….will not book here again & we come to Huntersville several times a year - sorry !!!
Christine
Stayed 6 nights in Sep 2024