Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Hotel in Matthews with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Terrace/patio
Outdoor pool
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
The price is AU$146
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    3 min drive
  • Sportsplex at Matthews
    5 min drive
  • McAlpine Creek Greenway
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    24 min drive

Room options

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Two Doubles Refrigerator Microwave Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Matthews

At Hampton Inn by Hilton Charlotte/Matthews you'll be 2.1 km (1.3 mi) from Novant Health Matthews Medical Center and 2.8 km (1.7 mi) from Matthews Community Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. 1119 square feet (104 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Matthews hotel include Spectrum Center and Bojangles' Coliseum.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive
  • Sportsplex at Matthews - 5 min drive
  • McAlpine Creek Greenway - 6 min drive
  • Bojangles' Coliseum - 11 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ā€ŖChick-fil-A - ā€¬7 min walk
  • ā€ŖMcDonald's - ā€¬5 min walk
  • ā€ŖTexas Roadhouse - ā€¬19 min walk
  • ā€ŖEast 74 Family Restaurant - ā€¬3 min drive
  • ā€ŖHibachi Buffet - ā€¬11 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Hotel in Matthews with free breakfast and fitness centre
Hampton Inn by Hilton Charlotte/Matthews offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1119 square feet (104 square metres) and includes conference space. The business-friendly Hampton Inn by Hilton Charlotte/Matthews also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1119 sq ft of conference space
  • 104 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted.Ā 

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

What is the cancellation policy at Hampton Inn by Hilton Charlotte/Matthews?

Hampton Inn by Hilton Charlotte/Matthews offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn by Hilton Charlotte/Matthews?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hampton Inn by Hilton Charlotte/Matthews on 2 Jan 2025 start from AU$146.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn by Hilton Charlotte/Matthews?

Yep, Hampton Inn by Hilton Charlotte/Matthews has a self car park for USD 5.12 per day.

Does Hampton Inn by Hilton Charlotte/Matthews have a pool?

Hampton Inn by Hilton Charlotte/Matthews has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May to September).

Does Hampton Inn by Hilton Charlotte/Matthews serve breakfast?

Yep, complimentary buffet brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hampton Inn by Hilton Charlotte/Matthews?

No, Hampton Inn by Hilton Charlotte/Matthews does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn by Hilton Charlotte/Matthews?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 248 out of 612 reviews" "
Rating 8 - Good. 188 out of 612 reviews" "
Rating 6 - Okay. 86 out of 612 reviews" "
Rating 4 - Poor. 50 out of 612 reviews" "
Rating 2 - Terrible. 40 out of 612 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness
Dirty, muggy rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this location and service was great as always. The guest service representative was a dear.
Stayed 2 nights in Sep 2024

4/10 Poor

Andrye'l

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of our rooms was saturated with mold
Stayed 1 night in Sep 2024

6/10 Okay

Aaron

Stayed 3 nights in Aug 2024

4/10 Poor

Kyle

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Sara

Stayed 1 night in Aug 2024

8/10 Good

Robin G.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would have rated higher if the pool had been open - maintenance in the summer was surprising
Stayed 3 nights in Aug 2024

6/10 Okay

peter

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
basic room
The hotel is understaffed Long wait time at check in despite it being 7 .00pm. No staff to clean the room or change towels Given a room and found it was occupied and had to return to check in desk to get a new room.
Stayed 2 nights in Aug 2024

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and welcoming staff.
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Friendly staff, clean rooms and breakfast area
Stayed 3 nights in Aug 2024

6/10 Okay

Eula

Travelled with family
The air-conditioner in our room was so noisy.
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton by Hilton, Matthewā€™s NC
I was terrible. We specifically booked the hotel to use the pool and outdoor seating area after an all day car drive to attend my brother-in-lawā€™s funeral. The funeral started at 1 pm. We got to the hotel at 1230 and had to wait at least 20-mins for anyone to show at the front desk which means we had to scramble and ended late at the funeral. Come to find out the pool is ā€œunder repairā€ and we canā€™t even use the outdoor sitting area to just get some air ā€” we had to sit in the parking lot. When asked why it isnā€™t advertised that the pool area is closed they said it was on their website but it is not and it is not on Hotels.com either. When we wanted to shower we noticed the shower doors were dirty and mold is growing inside the shower. Needless to say we didnā€™t shower. We were promised a gift card to remedy the inconvenience and I am still waiting.
Dirty door
Stayed 1 night in Aug 2024

6/10 Okay

Donald

Stayed 1 night in Aug 2024

10/10 Excellent

jane, Scottsville

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shawn

Stayed 2 nights in Jul 2024

2/10 Terrible

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities
Ants in the breakfast area
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Jul 2024

10/10 Excellent

Wanda

Everything was kept and was clean and staff were friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Stayed 1 night in Jul 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded expectations with its outstanding service and impeccable cleanliness. The staff went above and beyond to ensure a comfortable stay, attending to every detail with a friendly and professional demeanor. The rooms were spotless, well-maintained, and provided a cozy atmosphere perfect for both relaxation and work.
Stayed 1 night in Jun 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
We booked the stay because website indicated has a pool. Pool hasnā€™t been open for over a year. Also they never cleaned the Room . Tried to cancel reservation and stay. Tried to speak with hotel manager, but never got a call back. Planning to dispute charges on my credit card
Pool Closed
Pool Closed
Stayed 3 nights in Jun 2024

6/10 Okay

Cheryl

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
I could write a list of what was wrong/dirty in our room and hotel, but for some reason we still enjoyed being there. Big thing Iā€™d say is open your pool and create a beautiful outdoor space! It has wonderful potential, yet itā€™s sitting there derelict.
Stayed 3 nights in Jun 2024

6/10 Okay

Kirk

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service
Web site shows outside pool. Selected this hotel because of the nice looking pool. Checked in to see the pool still had cover over it. Asked about it and was told they are renovating it. This is June 22!! Really??
Stayed 1 night in Jun 2024