Hilton Charlotte University Place

4.0 star property
Lakefront hotel connected to a shopping centre in University City with free parking
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Reception
Terrace/patio
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Breakfast available
  • 24/7 front desk
The price is AU$232
includes taxes & fees
6 Feb - 7 Feb

Explore the area

Map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Atrium Health University City
    ā€Ŗ11 min walkā€¬
  • University of North Carolina at Charlotte
    ā€Ŗ14 min walkā€¬
  • UNC Charlotte Botanical Gardens
    ā€Ŗ4 min driveā€¬
  • Concord, NC (USA-Concord Regional)
    ā€Ŗ10 min driveā€¬

Room options

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Large Parlor)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Business Lounge Access

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charlotte

At Hilton Charlotte University Place, you'll be connected to a shopping centre and 1.1 km (0.7 mi) from University of North Carolina at Charlotte. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to bike hire. 19375 square feet (1800 square metres) of event facilities include 17 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:30 AM. .Sights within a 10-minute drive of this 4-property class University City hotel include Charlotte Motor Speedway and Concord Mills.

What's nearby

  • University of North Carolina at Charlotte - 14 min walk
  • PNC Music Pavillion - 7 min drive
  • Charlotte Motor Speedway - 7 min drive
  • Concord Mills - 7 min drive
  • Spectrum Center - 13 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • ā€ŖChick-fil-A - ā€¬4 min walk
  • ā€ŖMcDonald's - ā€¬5 min walk
  • ā€ŖDave's Hot Chicken - ā€¬6 min walk
  • ā€ŖTropical Smoothie Cafe - ā€¬8 min walk
  • ā€ŖTaco Bell - ā€¬6 min walk

About this property

Hilton Charlotte University Place

Lakefront hotel connected to a shopping centre in University City with free parking
Hilton Charlotte University Place offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Charlotte University Place. Free self parking is available.

  • 393 guestrooms or units
  • 12 levels
  • 19375 sq ft of conference space
  • 1800 sq. m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Hilton Charlotte University Place?

Hilton Charlotte University Place offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Charlotte University Place?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton Charlotte University Place on 6 Feb 2025 start from AU$232.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Charlotte University Place?

Yep, Hilton Charlotte University Place has a free self car park.

Does Hilton Charlotte University Place have a pool?

Hilton Charlotte University Place has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

What makes Hilton Charlotte University Place a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Charlotte University Place.

Does Hilton Charlotte University Place serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Charlotte University Place?

No, Hilton Charlotte University Place does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Charlotte University Place?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Charlotte University Place?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Charlotte University Place?

No, only service animals are allowed.

Hilton Charlotte University Place Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 542 out of 1001 reviews" "
Rating 8 - Good. 200 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 80 out of 1001 reviews" "
Rating 2 - Terrible. 57 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Maha

Disliked: Staff & service
It took them 4 hours and 8 reminders to get us bath towels.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Centrally located
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Maricela

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Shelda

Travelled with family, Business traveller
Liked: Staff & service
My stay was nice but the property could use some upgrades.
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
One employee was very nonchalant and did not seemed concerned that I was not able to access a vending machine. they were only on certain floors, and I could not access those floors due to the elevator restrictions. I think Hilty needs to find a way to allow access To those machines when you come back from a late night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible customer service
Very nice hotel, however, customer service was possibly the worst I have ever experienced. 1) My gf and I checked in around 6:30am and intended to stay the day, get some rest, and do some work while on a business trip. Around 9, we were woken up by terribly load construction noise from the floor directly above us. Called the front desk to see if we could be moved somewhere else that was not so noisy. Was told the noise could be heard everywhere in the building and another room was not available. Was impossible to sleep or work, so called again, this time talking to the day shift manager. She said she'd walk around and see what the noise sounded like elsewhere. She called back and said she could hear the noise everywhere, but they finally agreed to move us to a new room. As soon as we got there, it there was no noise to be heard. Took them about three hours to move us to a different room. 2) A couple hours into being in the new room, it was apparent that the A/C was broken. Called the front desk, said engineering would be right up. Took them an hour to arrive. Asked for a different room and was given an upgrade. 3) My gf realized she'd left her makeup bag in one of the rooms. Called the front desk, said they'd look into it. Came downstairs half an hour later and they had not yet checked with housekeeping. Said they'd call us as soon as they found it. As of the time of this review it has been over 7 hours since then and they have not called back or offered compensation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrienne M

Stayed 1 night in Sep 2024

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sheryl

Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great staff. Linda (from Rocky Mount) at the front desk was awesome! So helpful and friendly!
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Jan, PINEHUSRT

Stayed 1 night in Oct 2024

10/10 Excellent

Syed Fazal Abbas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute but got a very nice, clean and spacious room. Linda at the front desk and Iris in the restaurant were wonderful - very kind and helpful. The boardwalk area across the way is also easy to access and has lots of nice food and shopping options. Will definitely revisit the next time I need to stay in Charlotte.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Catoyia

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Only thing is closing parking at night
Stayed 2 nights in Sep 2024

8/10 Good

Bhaskar

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Sep 2024