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Homewood Suites By Hilton Charlotte Uptown First Ward

3.0 star property
Hotel with free breakfast, a short walk to Spectrum Center
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Homewood Suites By Hilton Charlotte Uptown First Ward

Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board
Full-sized fridge, microwave, dishwasher, coffee/tea maker
Reception
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry
  • Gym
The current price is AU$193
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
508 N. College St., Charlotte, NC, 28202
  • Discovery Place
    ‪6 min walk‬
  • Blumenthal Performing Arts Center
    ‪7 min walk‬
  • Bank of America Corporate Center
    ‪8 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

55-inch Smart TV with cable channels, TV, Netflix

Studio Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

55-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

55-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

55-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

55-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed (Boardroom)

Business Suite, 1 King Bed (Boardroom) | Living area

Business Suite, 1 King Bed (Boardroom)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Efficiency)

Studio, 2 Queen Beds (Efficiency) | Living area

Studio, 2 Queen Beds (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

55-inch Smart TV with cable channels, TV, Netflix

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Efficiency)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

HYATT house Charlotte/Center City

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1223)
The price is AU$302
for 1 room
includes taxes & fees
16 Feb - 17 Feb
HYATT house Charlotte/Center City

About the area

Charlotte

Homewood Suites By Hilton Charlotte Uptown First Ward puts you in the heart of Charlotte, within just a 10-minute stroll of popular attractions like Spectrum Center and Queen City Quarter. Highlights at this hotel include free buffet breakfast, a bar/lounge and a 24-hour business centre. .First Ward Social serves American cuisine. 2337 square feet (217 square metres) of event facilities include 4 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning free breakfast is served. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3-property class Uptown Charlotte hotel include Charlotte Convention Center and NASCAR Hall of Fame.

What's nearby

  • Queen City Quarter - 8 min walk
  • Spectrum Center - 9 min walk
  • Charlotte Convention Center - 13 min walk
  • NASCAR Hall of Fame - 16 min walk
  • Bank of America Stadium - 2 min drive

Getting around

  • Charlotte Station - 3 min drive
  • 7th St Station - 4 min walk
  • Charlotte-Douglas International Airport (CLT) - 15 min drive

Restaurants

  • ‪Pizzeria Sapienza CLT - ‬4 min walk
  • ‪Ri-Ra Irish Pub - ‬6 min walk
  • ‪Queen City Grounds - ‬5 min walk
  • ‪The TIN Kitchen - ‬3 min walk
  • ‪Duckworth's Grill & Taphouse Uptown - ‬3 min walk

About this property

Homewood Suites By Hilton Charlotte Uptown First Ward

Hotel with free breakfast, a short walk to Spectrum Center
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2337 square feet (217 square metres) and includes conference space. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Homewood Suites By Hilton Charlotte Uptown First Ward. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 13 levels
  • Conference rooms
  • 2337 sq ft of conference space
  • 217 sq. m of conference space
  • Built in 2023
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Homewood Suites By Hilton Charlotte Uptown First Ward offers 211 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch Smart televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Free manager's reception (select days)

Restaurants on site

  • First Ward Social

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,337 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (177 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Valet parking fee: USD 45.00 per night
  • Pet fee: USD 75.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites By Hilton Charlotte Uptown First Ward Hotel
Homewood Suites By Hilton Charlotte Uptown First Ward Charlotte

Frequently asked questions

What is the cancellation policy at Homewood Suites By Hilton Charlotte Uptown First Ward?

Homewood Suites By Hilton Charlotte Uptown First Ward offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites By Hilton Charlotte Uptown First Ward?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Homewood Suites By Hilton Charlotte Uptown First Ward on 9 Feb 2025 start from AU$192.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites By Hilton Charlotte Uptown First Ward?

Yep, Homewood Suites By Hilton Charlotte Uptown First Ward has valet parking for USD 45.00 per night.

Is Homewood Suites By Hilton Charlotte Uptown First Ward family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites By Hilton Charlotte Uptown First Ward is a hit with families.

Does Homewood Suites By Hilton Charlotte Uptown First Ward serve breakfast?

Yeah, our travelers give top marks to the free buffet brekkie here! Served daily from 6:30 AM to 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Homewood Suites By Hilton Charlotte Uptown First Ward?

No, Homewood Suites By Hilton Charlotte Uptown First Ward does not offer an airport shuttle service.

Is there a bar or restaurant at Homewood Suites By Hilton Charlotte Uptown First Ward?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Homewood Suites By Hilton Charlotte Uptown First Ward?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Homewood Suites By Hilton Charlotte Uptown First Ward Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 614 out of 851 reviews" "
Rating 8 - Good. 145 out of 851 reviews" "
Rating 6 - Okay. 51 out of 851 reviews" "
Rating 4 - Poor. 17 out of 851 reviews" "
Rating 2 - Terrible. 24 out of 851 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. The area can be a little noisey on the weekend due to bars and lounges nearby. They only offer valet parking. There are "park at your own risk" lots next to the hotel for a cost.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Frozen Time

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Christal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Stayed 1 night in Oct 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet staff are all friendly. They all helped me out whenever i had questions as where to go. All of them greeted me when i left and got back from my convention. They made me feel welcome! That experience i did share with my own hotel staff. Very good example. Yes. I will stay again and recommend your property!
Stayed 4 nights in Oct 2024

6/10 Okay

Lino

Travelled with group
Liked: Cleanliness, staff & service
Newer hotel but likely wouldn’t book again. Parking situation isn’t fantastic so budget for $45/day valet. Not that central - we had a rental car for plans 90 min out twice on that trip. Pillows weren’t great in rooms and you can hear what’s happening outside and if that bar is open good luck.
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Nessa

Stayed 3 nights in Sep 2024

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Nathaniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Some good, some bad, some ugly
Some good: Close to uptown, hotel was new, full kitchenette in the room, spacious room for a standard, front desk staff were kind, the bar/restaurant on property was good. Some bad: Not sure what voodoo you need to do to get the A/C to kick on but it didn't seem to come on when we thought it should based on the temp in the room. You weirdly need to put a physical room key in a slot in the room to get power to the lights (if you get a digital key this is irritating cause you need to go back to the desk to get a physical key). There weren't enough towels and getting some extra was challenging. Some ugly: You had to valet park; we waited an hour before we were escorted to our car because there were not even close to enough people working to get everyone checking out on Sunday. The valet is managed/run by a 3rd party so the hotel claims they have nothing to do with it. 100% fail. It's a terrible customer experience and it's the one you're left with when you leave. Finally the "free" breakfast - it's terrible. The food was of the lowest possible quality available, the layout of the breakfast area made absolutely no sense, we were provided plastic utensils, everything about it was terrible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great very clean and safe.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kurt

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Driveway was crowded and hard to get in/out. Shower was out of soap and no tissue. Valet broke my keychain. Don't think they relized it.
Stayed 1 night in Oct 2024

4/10 Poor

Catherine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Charlotte
This was a new and very clean hotel. The staff were friendly. However, the staff and management did not manage the volume of people in the hotel- breakfast was not stocked well. We got to the breakfast 45 min before it closed- there was no coffee and most food was gone. Also they had valet service only and did not have staff to cover it. When we tried to leave Sunday am at 11am after check out, we waited 50+ min for them to get our car. Bottom line- this hotel needs to be managed better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful. Clean room, nice staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Saundra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Overall, room was very comfortable. King bed was confirmed; however, received two queen beds. Only one washcloth was provided in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in, nice staff, clean and modern room that was comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024