SpringHill Suites by Marriott Charlotte Airport

2.5 star property
Charlotte hotel in Westerly Hills with free breakfast and free airport shuttle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SpringHill Suites by Marriott Charlotte Airport

Lobby lounge
Exterior
Studio, 1 King Bed with Sofa bed
Free daily buffet breakfast
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
  • Breakfast included
  • Room service
    Room service
  • Free airport shuttle
    Free airport shuttle
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
3055 Scott Futrell Drive, Charlotte, NC, 28208
  • Bank of America Stadium
    6 min drive
  • Charlotte Douglas Airport Overlook
    9 min drive
  • Billy Graham Library
    10 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    8 min drive

Room options

Studio, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Charlotte

At SpringHill Suites by Marriott Charlotte Airport you'll be 3 km (1.8 mi) from Village Oaks Shopping Center and 3.9 km (2.5 mi) from Carolinas Aviation Museum. Highlights at this hotel include free buffet breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Westerly Hills hotel include Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Bank of America Stadium - 6 min drive
  • Charlotte Convention Center - 7 min drive
  • Spectrum Center - 8 min drive
  • Charlotte Douglas Airport Overlook - 9 min drive
  • Billy Graham Library - 10 min drive

Getting around

  • French Street Tram Stop - 6 min drive
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 8 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Restaurant Depot - ‬6 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Coyote Joe's - ‬6 min drive

About this property

SpringHill Suites by Marriott Charlotte Airport

Charlotte hotel in Westerly Hills with free breakfast and free airport shuttle
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available on request). A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott Charlotte Airport. Free self parking is available.

This Charlotte hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
SpringHill Suites by Marriott Charlotte Airport offers 95 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Charlotte Airport
SpringHill Suites Marriott Charlotte Airport
SpringHill Suites Marriott Hotel Charlotte Airport
SpringHill Suites Marriott Charlotte Airport Hotel
SpringHill Suites Marriott Charlotte Airport
Hotel SpringHill Suites by Marriott Charlotte Airport Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Airport Hotel
Hotel SpringHill Suites by Marriott Charlotte Airport
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Airport Hotel
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites by Marriott Charlotte Airport Hotel Charlotte

Frequently asked questions

What is the cancellation policy at SpringHill Suites by Marriott Charlotte Airport?

SpringHill Suites by Marriott Charlotte Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SpringHill Suites by Marriott Charlotte Airport?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Charlotte Airport on 10 Nov 2024 start from AU$214.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SpringHill Suites by Marriott Charlotte Airport?

Yep, SpringHill Suites by Marriott Charlotte Airport has a free self car park.

Is SpringHill Suites by Marriott Charlotte Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that SpringHill Suites by Marriott Charlotte Airport is a hit with families.

Does SpringHill Suites by Marriott Charlotte Airport serve breakfast?

Sure does, free buffet brekkie is offered daily between 6:00 AM and 8:00 AM.

Is there a free airport shuttle available at SpringHill Suites by Marriott Charlotte Airport?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:00 PM on request.

What time are check-in & check-out at SpringHill Suites by Marriott Charlotte Airport?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at SpringHill Suites by Marriott Charlotte Airport?

No, only service animals are allowed.

SpringHill Suites by Marriott Charlotte Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1000 reviews" "
Rating 8 - Good. 276 out of 1000 reviews" "
Rating 6 - Okay. 148 out of 1000 reviews" "
Rating 4 - Poor. 98 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ali

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They will always double charge u and the place is always dirty and have stain spots all over thr carpet and the sofa
Stayed 1 night in Jul 2024

2/10 Terrible

Takise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not What I Expected!!!
I am writing to express my dissatisfaction with my recent stay at your hotel, SpringHill Suites by Marriott® Charlotte Airport, located at 3055 Scott Futrell Drive, Charlotte, NC. I checked in at 10:17 AM on July 27, 2024 and checked out at 4:57 PM the next day due to an extended layover. Upon arrival, the desk clerk and the shuttle driver were personable, and the check-in process was quick and efficient. However, my experience quickly deteriorated upon reaching room 419. The room conditions were appalling and unacceptable for any guest, let alone for someone celebrating their 23rd anniversary with family. Here are the specific issues I encountered: Room Cleanliness: There were numerous dried blood stains on the dirty carpet. The green pull-out bed was soiled and the room had a terrible, unpleasant odor. The bed linens were soiled, and I had to request clean sheets from the front desk. The A/C unit was loud The Elevator - was dirty Overall Experience: The poor condition of the room significantly marred our anniversary celebration and caused great discomfort for our two children. Given these issues, I feel that my stay was not only disappointing but also posed health risks to my family. I request a full refund for the inconvenience and substandard service. Additionally, I hope that you will address these issues promptly to ensure other guests do not face similar experiences.
Stayed 1 night in Jul 2024

6/10 Okay

Ediris

Liked: Staff & service, amenities
The furniture is old
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and wore out, wouldn’t recommend. Not the typical standard of a Marriott.
Stayed 1 night in Jul 2024

6/10 Okay

carrie

Stayed 1 night in Jul 2024

10/10 Excellent

DEBORAH, PORTLAND

Stayed 6 nights in May 2024

10/10 Excellent

WASHINGTON, GOOSE CREEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great facilities. Breakfast was really good.
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy to get checked in and out. Staff were wonderful as well. I would definitely recommend staying.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
1 night stay okay, otherwise meh.
The room needs some basic work done. The walls looked dirty and dingey. The tub stopper was broken. There wasn't anyone replacing the breakfast foods at 8am. There were no waffles present. We used the mens restroom on floor 1 and could hear employees yelling at one another cursing and dropping f-bombs. The room was clean though and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Sheree, Connelly Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Lori

Stayed 1 night in Jun 2024

10/10 Excellent

Enrique, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and the staff is very friendly.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Cynthia

Stayed 1 night in Mar 2024

4/10 Poor

Troy Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs a major remodel everything is falling apart. The left elevator door takes 3 min to close, no hot water in the sink. Shower heavily drips water, tv the size of a shoe box, everything is falling apart. The staff was thr best thing the hotel had to offer.
Stayed 3 nights in May 2024

6/10 Okay

Bruce

Travelled with family
Ok overall, but facilities could use some more maintenance attention.
Stayed 1 night in May 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Hotel is run down on the inside. Rooms need updating. Grout was missing in the bathroom. Couch had stains and was worn Customer service was good. Front desk and shuttle driver were friendly and accommodating
Stayed 1 night in May 2024

10/10 Excellent

Angela

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Daver, Chestnut Hill

Disliked: Cleanliness, staff & service, property conditions & facilities
Beding for the third person was not provided. We had to ask and go and pick up by ourselves, even if they promised to bring it up. Pillow and pillow case were never provided. Everything was very old in room, not worth the money.
Stayed 1 night in Apr 2024

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, room comfort
No hot water
Everyone was friendly but the property appeared to be in disrepair. The bathroom door handle was broke, the shower tap leaked a lot, and there was no hot water so I couldn’t shower prior to a full travel day. The front desk offered 10K Marriott points but that doesn’t even pay for half a night in the same city.
Stayed 1 night in Apr 2024

8/10 Good

Darryl

Travelled with family
Great breakfast. Comfortable beds. Unfortunately the tv reception was sketchy and getting hot water for a shower took almost 10 minutes. Nice place for just an overnight stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024