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SpringHill Suites by Marriott Charlotte Airport

2.5 star property
Charlotte hotel in Westerly Hills with free breakfast and free airport shuttle

Photo gallery for SpringHill Suites by Marriott Charlotte Airport

Lobby
1 bedroom, in-room safe, desk, laptop workspace
TV
Exterior
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Air conditioning
The current price is AU$199
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
3055 Scott Futrell Drive, Charlotte, NC, 28208
  • Bank of America Stadium
    ‪6 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪9 min drive‬
  • Billy Graham Library
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

SpringHill Suites Charlotte Airport Lake Pointe

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Free WiFi
4.7 out of 5, Exceptional, (371)
The price is AU$214
for 1 room
includes taxes & fees
2 Mar - 3 Mar
SpringHill Suites Charlotte Airport Lake Pointe

About the area

Charlotte

At SpringHill Suites by Marriott Charlotte Airport, you'll be 7 km (4.3 mi) from Bank of America Stadium and 8 km (5 mi) from Charlotte Convention Center. Highlights at this hotel include free buffet breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Free continental breakfast is available daily between 6:00 AM and 8:00 AM. .Attractions within a 10-minute drive of this Westerly Hills hotel include Spectrum Center and NASCAR Hall of Fame.

What's nearby

  • Bank of America Stadium - 6 min drive
  • Charlotte Convention Center - 7 min drive
  • NASCAR Hall of Fame - 8 min drive
  • Spectrum Center - 8 min drive
  • Charlotte Douglas Airport Overlook - 9 min drive

Getting around

  • French Street Tram Stop - 6 min drive
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 8 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Restaurant Depot - ‬6 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Coyote Joe's - ‬6 min drive

About this property

SpringHill Suites by Marriott Charlotte Airport

Charlotte hotel in Westerly Hills with free breakfast and free airport shuttle
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available on request). A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott Charlotte Airport. Free self parking is available.

This Charlotte hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
SpringHill Suites by Marriott Charlotte Airport offers 95 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 31 2025 to March 31 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Charlotte Airport
SpringHill Suites Marriott Charlotte Airport
SpringHill Suites Marriott Hotel Charlotte Airport
SpringHill Suites Marriott Charlotte Airport Hotel
SpringHill Suites Marriott Charlotte Airport
Hotel SpringHill Suites by Marriott Charlotte Airport Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Airport Hotel
Hotel SpringHill Suites by Marriott Charlotte Airport
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Airport Hotel
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites by Marriott Charlotte Airport Hotel Charlotte

Frequently asked questions

What is the cancellation policy at SpringHill Suites by Marriott Charlotte Airport?

SpringHill Suites by Marriott Charlotte Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SpringHill Suites by Marriott Charlotte Airport?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Charlotte Airport on 23 Feb 2025 start from AU$198.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SpringHill Suites by Marriott Charlotte Airport?

Yep, SpringHill Suites by Marriott Charlotte Airport has a free self car park.

Is SpringHill Suites by Marriott Charlotte Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that SpringHill Suites by Marriott Charlotte Airport is a hit with families.

Does SpringHill Suites by Marriott Charlotte Airport serve breakfast?

Sure does, free buffet brekkie is offered daily between 6:00 AM and 8:00 AM.

Is there a free airport shuttle available at SpringHill Suites by Marriott Charlotte Airport?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:00 PM on request.

What time are check-in & check-out at SpringHill Suites by Marriott Charlotte Airport?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at SpringHill Suites by Marriott Charlotte Airport?

No, only service animals are allowed.

SpringHill Suites by Marriott Charlotte Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 101 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not returning
The hotel is just run down. It needs maintenance and needs to be cleaned better. First room the lock on the door didn’t work so we had to switch rooms. Second room was dirty and there were little flies around the room. Workers were nice but clearly they are probably short on staff overworked and underpaid. I’m sure the owners have money to fix these problems so just do better.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tierra

Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Nice customer service people
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Person at front desk was extremely rude. Very unprofessional in his tone to me and my husband. Our room was over 85 degrees..finally got a room with working air conditioner. Room and hotel very very dated. I would never choose this hotel again.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Were just looking for place to stay for night. Was in town for concert. Hotel served the purpose but would not stay their again due to cleanliness.
Stayed 1 night in Oct 2024

10/10 Excellent

Josee, Galax

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night to take the shuttle for an early flight out of Charlotte. We took the shuttle at 5:30 AM. The driver was very friendly and helpful, loading our luggage for us. It was a 6 minute ride to the airport and he dropped us off at the departure terminal. When we got back, 5 days later, we called the hotel and they had a driver come pick us up within 15 minutes. This was very convenient and saved us the hassle of parking at the airport and using the shuttles. The hotel was very clean and comfortable
Stayed 1 night in Oct 2024

2/10 Terrible

carl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Night checkin receptionist was confrontational. If I had not prepaid for the night would have moved on to different establishment. Room heater messed up, noisy, thermostat none operational. Noisy freeway noise all night. Breakfast a joke, no OJ no milk what were those eggs??
Stayed 1 night in Oct 2024

10/10 Excellent

Carmellia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous.The breakfast was excellent. It was an older building so I couldn't locate any USB outlets. The desk clerk said there were renovations on the way. I loved the floor plan. I stayed for 3 days. I was very comfortable. I would like to stay there again in the future..
Stayed 3 nights in Oct 2024

6/10 Okay

Kristi

Travelled with group
Liked: Staff & service, amenities
It was an ok place. The first room we were given had not been cleaned and had to go back to get another room. It's an ok place for one night, probably wouldn't want to stay there longer than that.
Stayed 1 night in Sep 2024

6/10 Okay

Scott

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2024

4/10 Poor

Tasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was clean walking into the lobby. But the room was dirty. There was stains on the carpet, the wall paper was coming away from the wall, the bed skirts had brown stains, and the shower curtain was far too short for the bathtub, which created puddles on the floor causing slipping hazards. There was no fan in the bathroom to help with the steam. For the price that I paid for the room, I was expecting far better cleanliness.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very grateful they let me leave my car in the parking lot without charging me while I was away. Very clean and nice. Parking lot was well lit and seemed safe.
Stayed 1 night in Aug 2024

8/10 Good

Chad, Indianapolis

Business traveller
Liked: Cleanliness, staff & service
The property and staff were good. The location is convenient to the airport.
Stayed 1 night in Aug 2024

2/10 Terrible

Ali

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They will always double charge u and the place is always dirty and have stain spots all over thr carpet and the sofa
Stayed 1 night in Jul 2024

2/10 Terrible

Takise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not What I Expected!!!
I am writing to express my dissatisfaction with my recent stay at your hotel, SpringHill Suites by Marriott® Charlotte Airport, located at 3055 Scott Futrell Drive, Charlotte, NC. I checked in at 10:17 AM on July 27, 2024 and checked out at 4:57 PM the next day due to an extended layover. Upon arrival, the desk clerk and the shuttle driver were personable, and the check-in process was quick and efficient. However, my experience quickly deteriorated upon reaching room 419. The room conditions were appalling and unacceptable for any guest, let alone for someone celebrating their 23rd anniversary with family. Here are the specific issues I encountered: Room Cleanliness: There were numerous dried blood stains on the dirty carpet. The green pull-out bed was soiled and the room had a terrible, unpleasant odor. The bed linens were soiled, and I had to request clean sheets from the front desk. The A/C unit was loud The Elevator - was dirty Overall Experience: The poor condition of the room significantly marred our anniversary celebration and caused great discomfort for our two children. Given these issues, I feel that my stay was not only disappointing but also posed health risks to my family. I request a full refund for the inconvenience and substandard service. Additionally, I hope that you will address these issues promptly to ensure other guests do not face similar experiences.
Stayed 1 night in Jul 2024

6/10 Okay

Ediris

Liked: Staff & service, amenities
The furniture is old
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and wore out, wouldn’t recommend. Not the typical standard of a Marriott.
Stayed 1 night in Jul 2024

6/10 Okay

carrie

Stayed 1 night in Jul 2024

10/10 Excellent

DEBORAH, PORTLAND

Stayed 6 nights in May 2024

10/10 Excellent

WASHINGTON, GOOSE CREEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great facilities. Breakfast was really good.
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy to get checked in and out. Staff were wonderful as well. I would definitely recommend staying.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
1 night stay okay, otherwise meh.
The room needs some basic work done. The walls looked dirty and dingey. The tub stopper was broken. There wasn't anyone replacing the breakfast foods at 8am. There were no waffles present. We used the mens restroom on floor 1 and could hear employees yelling at one another cursing and dropping f-bombs. The room was clean though and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Sheree, Connelly Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024