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Staybridge Suites Charlottesville Airport by IHG

3.0 star property
Hotel with free breakfast, in the vicinity of John Paul Jones Arena

Photo gallery for Staybridge Suites Charlottesville Airport by IHG

Property amenity
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
The current price is AU$205
includes taxes & fees
18 Feb - 19 Feb

Explore the area

Map
3060 Laurel Park Lane, Charlottesville, VA, 22936
  • Fashion Square Mall
    ā€Ŗ7 min driveā€¬
  • University of Virginia
    ā€Ŗ13 min driveā€¬
  • University of Virginia Hospital
    ā€Ŗ14 min driveā€¬
  • Charlottesville, VA (CHO-Charlottesville-Albemarle)
    ā€Ŗ14 min walkā€¬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mobility Accessible, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Multiple Beds, Accessible Bathtub, Kitchen (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Multiple Beds, Accessible Bathtub, Kitchen (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Room amenity

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Multiple Beds, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Mobility Accessible, Kitchen (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Multiple Beds, Mobility Accessible, Kitchen (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

Room amenity

Studio Suite, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Mobility Accessible, Kitchen (Roll-In Shower)

Room amenity

Studio Suite, 1 Queen Bed with Sofa bed, Mobility Accessible, Kitchen (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Accessible Bathtub, Kitchen (Hearing)

Room amenity

Studio Suite, 1 Queen Bed with Sofa bed, Accessible Bathtub, Kitchen (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

English Inn of Charlottesville

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (2063)
The price is AU$177
for 1 room
includes taxes & fees
2 Mar - 3 Mar
English Inn of Charlottesville

About the area

Charlottesville

At Staybridge Suites Charlottesville Airport by IHG, you'll be 12 km (7.5 mi) from John Paul Jones Arena and 12.2 km (7.6 mi) from University of Virginia. Highlights at this hotel include an indoor swimming pool, free daily breakfast and in-room kitchens. .Enjoy the 24-hour gym and pool loungers. 440 square feet (41 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free full breakfast is offered between 6:30 AM and 9:30 AM. There's also RV/bus/truck parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 3-property class Hollymead hotel include Scott Stadium and University of Virginia Hospital.

What's nearby

  • John Paul Jones Arena - 12 min drive
  • University of Virginia - 13 min drive
  • Downtown Mall - 14 min drive
  • University of Virginia Hospital - 14 min drive
  • Monticello - 21 min drive

Getting around

  • Charlottesville Station - 24 min drive
  • Charlottesville, VA (CHO-Charlottesville-Albemarle) - 4 min drive

Restaurants

  • ā€ŖChick-fil-A - ā€¬6 min drive
  • ā€ŖBuffalo Wild Wings - ā€¬6 min drive
  • ā€ŖMcDonald's - ā€¬10 min walk
  • ā€ŖTimberwood Grill - ā€¬11 min walk
  • ā€ŖStarbucks - ā€¬5 min drive

About this property

Staybridge Suites Charlottesville Airport by IHG

Hotel with free breakfast, in the vicinity of John Paul Jones Arena
Staybridge Suites Charlottesville Airport by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 440 square feet (41 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Staybridge Suites Charlottesville Airport by IHG.

This 3-star Charlottesville hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • 440 sq ft of conference space
  • 41 sq. m of conference space
  • Built in 2019
  • Full breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
Staybridge Suites Charlottesville Airport by IHG offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

This Charlottesville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Children's games
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 440 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.Ā Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 6 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Charlottesville Airport Aparthotel
Staybridge Suites Charlottesv
Staybridge Suites Charlottesville Airport
Staybridge Suites Charlottesville Airport by IHG Hotel
Staybridge Suites Charlottesville Airport an IHG Hotel
Staybridge Suites Charlottesville Airport by IHG Charlottesville

Frequently asked questions

What is the cancellation policy at Staybridge Suites Charlottesville Airport by IHG?

Staybridge Suites Charlottesville Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Charlottesville Airport by IHG?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Charlottesville Airport by IHG on 18 Feb 2025 start from AU$205.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Staybridge Suites Charlottesville Airport by IHG?

The closest beach to Staybridge Suites Charlottesville Airport by IHG is Chris Greene Lake Beach (3.5 km).

Does Staybridge Suites Charlottesville Airport by IHG have a pool?

Staybridge Suites Charlottesville Airport by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Staybridge Suites Charlottesville Airport by IHG a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Staybridge Suites Charlottesville Airport by IHG.

Is Staybridge Suites Charlottesville Airport by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Staybridge Suites Charlottesville Airport by IHG is a hit with families.

Does Staybridge Suites Charlottesville Airport by IHG serve breakfast?

Yep, complimentary full breakfast is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Staybridge Suites Charlottesville Airport by IHG?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM on request.

What time are check-in & check-out at Staybridge Suites Charlottesville Airport by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Staybridge Suites Charlottesville Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 482 out of 730 reviews
Rating 8 - Good. 143 out of 730 reviews
Rating 6 - Okay. 51 out of 730 reviews
Rating 4 - Poor. 24 out of 730 reviews
Rating 2 - Terrible. 30 out of 730 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Disappointing stay
We've previously stayed at this hotel and at other Staybridge Suites, and this hotel didn't meet my expectations for the brand. The room wasn't properly cleaned (trash under sofa and in closet), they kept running out of food at breakfast, breakfast area wasn't kept clean, they didn't have enough trash bags on hand, and the in-room kitchen wasn't properly equipped. On the positive side, the staff was friendly, a squeaky door was promptly fixed, and they had a nice selection of children's books in the guest library. Not eco-friendly as there was no recycling on-site and breakfast service had single use plastic flatware. My read is that they are trying to have some cost cutting measures at the expense of the guest experience and keeping up with brand standards.
Stayed 3 nights in Nov 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Amenities
I went through 3 rooms here, with all 3 of them having a significant amount of hair in the bathroom. They donā€™t clean the floors behind the door, in the first room there was a white substance there as well. The TV remote was sticky and the TV didnā€™t work. The second room was never cleaned to begin with, so I was transferred to the 3rd room. This room only had a few pieces of hair on the bed and bathroom floor/toilet, so I reluctantly stayed. Now they are saying they wonā€™t refund any of my stay, not even the amount for having to downgrade to a smaller room.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Marinda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great suite for family to relax in
Stayed 2 nights in Nov 2024

10/10 Excellent

Connie

Hotel stay
Good service. Clean and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Adahlia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for 1 night, price was decent :)
Stayed 1 night in Nov 2024

8/10 Good

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. I want to thank the front desk staff and housekeepers for getting additional items we needed for our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Very clean property. I'd stay here again, for sure.
Stayed 1 night in Nov 2024

8/10 Good

Cruz

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Douglas, Robb

Business traveller
They couldnā€™t accommodate me, so I have know idea what the property is like
Stayed 1 night in Oct 2024

2/10 Terrible

Thea

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Ellen

Travelled with family
Disliked: Cleanliness
Room was dirty with no shower curtain and sleeper sofa mattress was disgustingly dirty. Furniture was dirty and dusty. Sink was barely usable with a cabinet right above so the faucet was difficult to use. No handsoap just bodywash and unstable handicap seat in bathtub that blocked half the tub. Would not recommend to friends because there are so many other accommodations nearby
Stayed 2 nights in Oct 2024

10/10 Excellent

joon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Travelled with family
Disliked: Cleanliness
Hair in shower and on the pillow cases. Couch torn, food crumbs on floor, stove area dirty. The food service worker was excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles and Anne

Travelled with partner
Liked: Staff & service, property conditions & facilities
Free airport shuttle and parking
Stayed 1 night in Oct 2024

10/10 Excellent

MIKE or Carice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Stayed 2 nights in Oct 2024

8/10 Good

Carolyn, Ajax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very slow. One person working the front desk. We had just driven 11 hours and our room wasnā€™t ready. Check in was 4:00 and it was approximately 4:30 and the room wasnā€™t ready. We were exhausted otherwise this wouldnā€™t have been so upsetting.
Stayed 2 nights in Oct 2024

8/10 Good

Haywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Love the updated feel but it could have been cleaner.
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay once we actually checked in. Room was large enough for our family of 4 with a dog and the facilities were nice. Breakfast was good despite the limited seating. But our interaction with the front desk left a lot to be desired. We called two days in a row inquiring about an early check in and got less than helpful responses/hung up on. But understanding that it depends on the day, the room type, and the cleaning orderā€¦ we still showed up early and requested early check in. We were told that it was not possible but they would call as soon as a room was ready. They never did. Once we finally arrived late (after making alternative arrangements for our dog w friends at a nearby hotel) there was no one at the check-in desk so our two young kids and dog had to wait AGAIN to finally get to our room. Like I said, the hotel and room were just fine. The guy working the breakfast area was great. But the front desk staffā€¦ not so much.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024