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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Hallway
Family Suite
Front of property
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is AU$120
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Tennova Healthcare
    11 min walk
  • Cleveland State Community College
    16 min walk
  • Create & Celebrate Studio
    2 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    26 min drive

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
Blackout curtains
Sofa bed
  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn

Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (497)
The price is AU$118
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Quality Inn

About the area

Cleveland

At Douglas Inn And Suites you'll be within a 15-minute walk of Tennova Healthcare and 1.4 km (0.8 mi) from Cleveland State Community College. Highlights at this Mediterranean motel include free continental breakfast and free self-parking. .This business-friendly motel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, a 24-hour front desk and express check-out. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this Cleveland motel, you'll be 1.9 km (1.2 mi) from Create & Celebrate Studio and 2.6 km (1.6 mi) from Tennova Healthcare - Cleveland.
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What's nearby

  • Tennova Healthcare - 11 min walk - 1.0 km
  • Cleveland State Community College - 16 min walk - 1.4 km
  • Lee University - 3 min drive - 3.5 km
  • Bradley Square Mall - 4 min drive - 5.0 km
  • North Cleveland Church of God - 5 min drive - 4.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and fitness centre
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Lift
  • No smoking on site
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature free newspapers and a hairdryer. Premium digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

What is the cancellation policy at Douglas Inn And Suites?

Douglas Inn And Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Douglas Inn And Suites?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on 24 Dec 2024 start from AU$120.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Douglas Inn And Suites?

Yep, Douglas Inn And Suites has a free self car park.

Is Douglas Inn And Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Douglas Inn And Suites is a hit with families.

Does Douglas Inn And Suites serve breakfast?

You bet, free continental brekkie is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Douglas Inn And Suites?

No, Douglas Inn And Suites does not offer an airport shuttle service.

What time are check-in & check-out at Douglas Inn And Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1007 reviews" "
Rating 8 - Good. 307 out of 1007 reviews" "
Rating 6 - Okay. 98 out of 1007 reviews" "
Rating 4 - Poor. 61 out of 1007 reviews" "
Rating 2 - Terrible. 47 out of 1007 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Room had water bugs. But on the upside, they sprayed within 15 minutes of being told about the bugs. Downside- some survived.
Stayed 7 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needed a more comfortable mattress
They have recently updated all rooms but the bed still needs updated. Aside from the bed everything was clean and nice
Stayed 1 night in Aug 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Breakfast is really basic and the same thing everyday!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shy

Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place to stay in Cleveland. Always great!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David H

Stayed 1 night in Aug 2024

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing customer service and pleasant stay. We come every year and every year were left refreshed and happy.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good morning
Everyone was nice and personable. When coffee machine in room didi not work they opened the breakfast room early for me and made coffee
Stayed 1 night in Aug 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We were downstairs. The people above us walked like a herd of elephants well into the night. The chairs cushion was upside down. We turned it over to sit in it. There was a giant rip. We took a picture due to they hold $100 for incidentals. We didnt want to get blamed for that
Stayed 1 night in Aug 2024

8/10 Good

lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again.
The staff was friendly and the checkin was smooth. The threshold at the top of the stairs is damaged. The room was very clean and the bed was comfortable. The breakfast choices did not appeal to me. I went two blocks away to The Fort Restaurant for breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again, very nice for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Clean place and love the location.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kent

Travelled with partner
They were very accommodating
Stayed 1 night in Jun 2024

10/10 Excellent

JOEL S

Liked: Cleanliness, staff & service, property conditions & facilities
Family stay for 1 night on the way to Smokey Mountains. Very clean and friendly staff.
Stayed 1 night in Jul 2024

6/10 Okay

Amanda

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
OKAY IN A PINCH
The dog in the room across from us was LOUD. There was a roach in the room, the shower was slow, and there was a very intimate hair in the bed. We were provided new sheets. I killed the roach. We opted for another hotel on our way back. I get that they were remodeling but there’s no excuse for cleanliness.
Stayed 1 night in Jul 2024

10/10 Excellent

colten

Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
There was roaches everywhere we literally left at 2am and just drove back home and also mold in the shower
That’s just one of the 20 roaches we saw
Stayed 1 night in Jul 2024

6/10 Okay

Floyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good price, nice owners/manager, conveniently located downtown. I'd recommend as a good place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Thom

Very nice!! Like new! Coming back….
Stayed 1 night in Jul 2024