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Courtyard by Marriott Chattanooga Downtown

3.0 star property
Hotel with a fitness centre, steps from Tennessee Aquarium

Photo gallery for Courtyard by Marriott Chattanooga Downtown

Garden
Reception
Room, Multiple Beds, Corner (View)
Room, 2 Queen Beds, Balcony (View)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Parking available
The current price is AU$219
includes taxes & fees
17 Apr - 18 Apr

Explore the area

Map
200 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪2 min walk‬
  • Chattanooga Convention Center
    ‪17 min walk‬
  • Chattanooga Choo Choo
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Balcony (View)

Room, Multiple Beds, Balcony (View)

Room, Multiple Beds, Balcony (View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - twin
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Corner (View)

Room, Multiple Beds, Corner (View)

Room, Multiple Beds, Corner (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living area

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (View)

Room, 2 Queen Beds, Balcony (View)

Room, 2 Queen Beds, Balcony (View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chattanooga

Courtyard by Marriott Chattanooga Downtown places you steps from Tennessee Aquarium and within a short 5-minute stroll of Creative Discovery Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, The Bistro, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool and gym. 732 square feet (68 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Downtown Chattanooga hotel include Tivoli Theatre and Chattanooga Convention Center.

What's nearby

  • Tennessee Aquarium - 2 min walk - 0.2 km
  • Creative Discovery Museum - 2 min walk - 0.3 km
  • Chattanooga Convention Center - 17 min walk - 1.5 km
  • University of Tennessee at Chattanooga - 1 min drive - 1.5 km
  • Chattanooga Choo Choo - 2 min drive - 2.4 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 15 min drive

Restaurants

  • ‪Mellow Mushroom - ‬2 min walk
  • ‪Taco Mac Chattanooga - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬7 min walk
  • ‪Agave & Rye - ‬1 min walk

About this property

Courtyard by Marriott Chattanooga Downtown

Hotel with a fitness centre, steps from Tennessee Aquarium
Courtyard by Marriott Chattanooga Downtown offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. The business-friendly Courtyard by Marriott Chattanooga Downtown also features gift shops/newsstands, a garden, and coffee/tea in common area. For a fee, parking is available.

This 3-star Chattanooga hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 7 levels
  • 732 sq ft of conference space
  • 68 sq. m of conference space
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Chattanooga Downtown offers 128 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hairdryers, change of towels and change of bedsheets can be requested.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 18 per day)
  • Parking on site (USD 18 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6.50 to 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 732 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.5 to 16.5 per person
  • Self-parking fee: USD 18 per day
  • Nearby parking fee: USD 18 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Chattanooga Downtown
Courtyard Marriott Chattanooga Downtown
Courtyard Marriott Hotel Chattanooga Downtown
Marriott Chattanooga Downtown
Marriott Courtyard Chattanooga Downtown
Chattanooga Courtyard
Courtyard Marriott Chattanooga Downtown Hotel
Courtyard By Marriott Chattanooga Downtown Hotel Chattanooga
Courtyard by Marriott Chattanooga Downtown Hotel
Courtyard by Marriott Chattanooga Downtown Chattanooga
Courtyard by Marriott Chattanooga Downtown Hotel Chattanooga

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Chattanooga Downtown?

Courtyard by Marriott Chattanooga Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Chattanooga Downtown?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Chattanooga Downtown on 17 Apr 2025 start from AU$219.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Chattanooga Downtown?

Yep, Courtyard by Marriott Chattanooga Downtown has a self car park for USD 18 per day.

Does Courtyard by Marriott Chattanooga Downtown have a pool?

Courtyard by Marriott Chattanooga Downtown has an indoor pool.

Is Courtyard by Marriott Chattanooga Downtown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Chattanooga Downtown is a hit with families.

Does Courtyard by Marriott Chattanooga Downtown serve breakfast?

Yeah, cooked-to-order breakfast is available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Chattanooga Downtown?

No, Courtyard by Marriott Chattanooga Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Chattanooga Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Chattanooga Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott Chattanooga Downtown?

No, only service animals are allowed.

Courtyard by Marriott Chattanooga Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2024

10/10 Excellent

Amarilis

Stayed 5 nights in Dec 2024

4/10 Poor

Pepper

Travelled with family
Liked: Cleanliness
Construction & Parking Fee! Booooo!
Property was under construction when we arrived. Check in was located down a hallway. We were told that water could be shut off anytime during the 8am-5pm construction time, no offer for discount, just said we could cancel. Construction noise and no hot water in the morning. Also, they charge $18/day/per car to park in the ramp!!! Hotels right down the street have a free lot to park in. Location in great, other than that, I would not choose this hotel again. Mainly because they didn't offer anything for the inconvenience.
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Disliked: Property conditions & facilities
Property was in construction during our visit.
Stayed 2 nights in Dec 2024

4/10 Poor

Dina

They were under renovation so it was really noisy and very messy in the lobby area. Our room was new but the air did not work. Had to change rooms at like 3:00 AM. It was pretty much a nightmare. Will not stay here again! Do not recommend!
Stayed 2 nights in Dec 2024

6/10 Okay

Silatt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Currently under renovation, which would have been nice to know prior to booking. Also, if you have a travel van or lifted truck with any kind of shell over 7’4”, avoid this property. The parking garage which is half a block away with no direct hotel access is extremely tight. The bright spot in our visit was Lauren! She was awesome. Did everything she could do to help us out and recommended several great places to eat. Champy’s Chicken. Thanks Lauren.
Stayed 1 night in Dec 2024

8/10 Good

Lonnie W.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked the hotel. Just not theconstrution that was going on. But would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and welcoming staff
The staff was excellent. The cooked to order Breakfast was tasty- the oatmeal the waffles were great. While the hotel was under renovation, the staff were very accommodating and communicated exceptionally well. Fantastic location.
View from 7th floor balcony room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly K

Travelled with family
Liked: Cleanliness, staff & service
It’s under a little construction
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne, Kennesaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Understandably the property is under construction but we did not have got water or first morning and the heater didn't work for a couple of hours. We unplugged it and plugged it back in then it started working. So, it was okay after resetting it I guess. All in all, it was a good stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely awful from the moment we walked in the doors. The hotel is currently under construction and no effort was made to make customers aware of the conditions of the hotel before booking. There was loud banging & drilling that starting before 8am and it lasted until 5pm in the evening. There was an overpowering smells of paint & cleaner to the point my wife and I both had headaches. The elevators had boards and moving blankets covering the walls with paint splatter and other substances all over the floor. The elevators were squeaky and the buttons shocked me 3 separate times. We asked to be moved from our first room we were in because the drilling was directly over us and unbearable. The second room we were moved to, the bathroom was flooded from the shower. We were then moved to a third room where the fire sprinkles were hanging out of the ceiling and not fully attached. They also told us when we checked in that there would be a fire drill within the hour. We did experience the announcement from the fire drill and it terrified our children. We tried to swim in the indoor pool but it was absolutely freezing and we couldn’t stay in any longer than a couple minutes. One manager told us he’d give us 20k Bonvoy points for the trouble and another told us he’d give us 10k but As you can guess, we’ve yet to receive either. The construction workers there were very creepy & stared at my wife and kids making them feel extremely uncomfortable. We will never be back.
Stayed 1 night in Dec 2024

10/10 Excellent

brasper d.

Liked: Cleanliness, staff & service
They were still so doing renovation.
Stayed 3 nights in Dec 2024

6/10 Okay

MIHO

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The both of ladies at check in and restraunt was awful. I was disappointed to not explain anything. also I didn’t get enough hot water in bathroom. But the lady at check-out was very friendly and helpful.
Stayed 2 nights in Dec 2024

2/10 Terrible

WOODLAN, LIGHTHOUSE POINT

Disliked: Cleanliness, staff & service, property conditions & facilities
Under construction. Water not available when needed. Paid for breakfasts but turned down when ordered

2/10 Terrible

WOODLAN, LIGHTHOUSE POINT

Travelled with partner
Construction was on going. Water was shut off. Thus only water at limited times. Paid extra for breakfast and was denied
Stayed 1 night in Dec 2024

6/10 Okay

Marion

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Came in for business. Front desk person was nice. The room was not comfortable to sit in and the bed was extremely firm. You could hear every outside noise and the person in the next room using their electric tooth brush. On the website it said the Hotel offers limited room service but when I called for coffee even that was not available. The location is great and that is the only thing this place has to offer..
Stayed 1 night in Dec 2024

6/10 Okay

TAMMY

Liked: Staff & service
Disliked: Property conditions & facilities
Too loud, under construction, couldn’t get from floor to floor for the workers. For the amount I paid for a room it was not high quality. Needs updates
Stayed 1 night in Dec 2024

8/10 Good

LeighAnn

Travelled with partner
Liked: Staff & service
This is an aged hotel but under renovations. Good location Not sure if I would stay again
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was my first stay there. Everything served our needs well. We did have to deal with an over charge on my card for parking due to a key punch error, but the employees were very helpful getting this fixed. Breakfast was delicious & every employee was doing a great job. One of the people on our floor kept making bumping & banging noises late into the night & we could hear muffled voices. Some signs of construction, but tastefully displayed. We would recommend a stay in the future & are open to returning ourselves. Thank you
Stayed 1 night in Dec 2024

2/10 Terrible

Jannie

Stayed 1 night in Dec 2024

4/10 Poor

Natalie

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel was under construction so it was incredibly LOUD. We never would have booked this hotel if we knew. The property was so outdated and rundown. Horrible cheap soap bars and no tissues. Way overpriced for what you get.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Stayed 1 night in Nov 2024

8/10 Good

Jose, Wauconda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We recently stayed at your hotel, and I wanted to share some feedback. The room was clean and comfortable, which we truly appreciated. However, I do have one concern. We were not informed in advance about the ongoing construction, which made some areas inaccessible and created a bit of a dusty environment. While we understand that renovations are sometimes necessary, we feel this should be reflected in the price of the overnight stay or at least communicated to guests beforehand. Thank you for considering this feedback, and we hope to see an even better experience once the updates are complete.
Stayed 1 night in Nov 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Wilburn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The only things I did not like was the parking. Both my husband and I are disabled, so it was hard on us. We also did not know there was construction going on until we got there which was a little discouraging. This was the first hotel that we stayed in that did not have a microwave. We could not heat our food. The refrigerator was not working.
Stayed 1 night in Nov 2024