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Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

3.0 star property
Hotel with a 24-hour fitness centre, a short walk to Tennessee Aquarium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

Exterior
Suite, 1 Bedroom
Exterior
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
The price is AU$197
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Creative Discovery Museum
    3 min walk
  • AT&T Field
    5 min walk
  • Tivoli Theatre
    5 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, City View

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobil, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications Accessible)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

DoubleTree by Hilton Hotel Chattanooga Downtown

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1003)
The price is AU$214
for 1 night
includes taxes & fees
5 Jan - 6 Jan
DoubleTree by Hilton Hotel Chattanooga Downtown

About the area

Chattanooga

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel places you in the centre of Chattanooga, within just a 15-minute stroll of popular places like Tennessee Aquarium and Chattanooga Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The steakhouse, Rodizio Grill, serves Brazilian cuisine and is open for brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. A meeting room, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3-property class Downtown Chattanooga hotel include Chattanooga Choo Choo and Ruby Falls.

What's nearby

  • Creative Discovery Museum - 3 min walk
  • Tennessee Aquarium - 7 min walk
  • University of Tennessee at Chattanooga - 13 min walk
  • Chattanooga Convention Center - 15 min walk
  • Chattanooga Choo Choo - 3 min drive

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 23 min drive

Restaurants

  • ‪Mellow Mushroom - ‬6 min walk
  • ‪Taco Mac Chattanooga - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬8 min walk
  • ‪Agave & Rye - ‬6 min walk
  • ‪Ruby Sunshine - ‬4 min walk

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

Hotel with a 24-hour fitness centre, a short walk to Tennessee Aquarium
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers 139 accommodations with MP3 docking stations and a safe. 40-inch flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 16.38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.38 per person
  • Valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel?

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel on 8 Jan 2025 start from AU$196.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel?

Yep, Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel has covered valet parking with in/out privileges for USD 25 per night.

Does Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel have a pool?

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Does Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel serve breakfast?

Yep, buffet breakfast is served daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel?

No, Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1003 reviews" "
Rating 8 - Good. 206 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Stayed 1 night in Aug 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in Sep 2024

10/10 Excellent

Sydney

Stayed 1 night in Aug 2024

4/10 Poor

Shirley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
was clean , parking was terrible, valet took over 45minutes, the breakfast we paid extra for was cold and tasted like it was cooked the day before , coffee was cold. the fruit on the bar was dried up and had no taste..I wish I had taken a photo but did not think about it.. we had to ask for hot coffee, it was awful!!!
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were very disappointed with the valet parking. We had to unload and reload all our luggage. What did we pay 25.00 a night for a service that was not provided
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Excellent guest service. Everyone at the front desk at the three different shifts I encountered was so friendly. Truly made me feel feel like family.
Stayed 1 night in Sep 2024

10/10 Excellent

MAYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Great front desk team!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Business stay - great location ofr center of town Business Also close to restaurants and other entertainment Staff was very friendly and accomodating
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Parking could be better
It was a great trip and the hotel was very conveniently located near so much. I had two issues, 1) the door was super heavy- which made it loud when it closed (not good with a 4 year old. 2) there was really no parking. The valet people were no where to be found. The street parking was fine except the birds REALY liked my car. I would suggest parking in the lot across the street. I wish I had known that in advance. The staff was AMAZING. So friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room that was comfortable and quiet. Conveniently located in downtown Chatt.
Stayed 3 nights in Sep 2024

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and staff who s very good. Parking was not easy, but I think this was just an off day
Stayed 1 night in Sep 2024

10/10 Excellent

Candice, Fountain

Business traveller
Liked: Cleanliness, property conditions & facilities
Nothing to add! I liked it. Nothing I didn’t like
Stayed 1 night in Sep 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beware of room changes
We arrived at the hotel about 6pm and were told that the accessible room with the roll in shower we reserved was given away. I was told that they had another accessible room but it had a tub/shower combination. Since I had already unloaded my handicap mother and suitcases and gave our car to the valet, I agreed. When we arrived at the room, it was clearly not accessible so called down to the desk and was offered a King room with a couch bed. As soon as I said that we needed to talk about it, the room I had reserved was suddenly available. We were there 2 nights and the only friendly employees were the valets. They also charge $14.99 for the same buffet breakfast that I had free at the other hotels on our trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing
Stayed 1 night in Sep 2024

6/10 Okay

Todd

Stayed 1 night in Aug 2024

6/10 Okay

Wendell

Liked: Property conditions & facilities
Disliked: Staff & service
No water available for purchase. Vending machines for water/dink not working
Stayed 2 nights in Sep 2024

4/10 Poor

Wendell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff and valet not friendly or welcoming. Could not even suggest a place to eat dinner
Stayed 2 nights in Sep 2024

8/10 Good

Shakeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Average hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ebenezer

Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in May 2024

10/10 Excellent

Velinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Kayla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When checking in I was charged twice for my stay. Deposit and all. When we noticed it we went back to the front desk and was told there wasn’t anything they could do about it and it would take 3-5 business days for it to come back. The manager said she released the funds but still nothing. That’s just a lot of money to “accidentally” take twice. When we came back up to the front desk the second time a different guy told us they have been double charging people a lot lately and that’s just what he is supposed to tell people that it’ll take 5 business days. Also.. parking is terrible. You have to use their $23 a day parking for valet or use public parking
Stayed 1 night in Sep 2024