This out of the way hotel is buried down a lane. However, once entering the reception area you are welcomed with cool air-conditioning and friendly, welcoming staff. A letter is given providing all the details of the hotel including the mention of a cafeteria for hot drinks. We chose this hotel for the breakfast option, but actually there was none. Then upon asking about chai, we were told there was no "cafeteria" but instead you pay the staff to fetch your chai from outside.
Okay, to me this is extremely poor advertising. If we were expecting to leave the hotel for every drink and meal...we would have booked a better location. This busy street is full of motorcycles and rickshaws which make it hard to maneuver during peak hours, especially with children. There are not too many breakfast options within walking distance, especially before 8 AM.
The rooms are well cleaned, atmosphere great, and as mentioned...staff is wonderful. You can't beat this price for a comfortable night's stay. We stayed 3 days and wound up being dropped off way at the start of the street many times because of the congestion of cars, cycles, trucks, and people. It was over bearing during the heat or while carrying bags...and never knowing when we would be dropped at our location. Other than that, a disappointment with the breakfast expectations. Only 4 stars for me.