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Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Western Carolina University

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Indoor/outdoor pool
Free daily buffet breakfast
BBQ/picnic area
Pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is AU$174
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Harris Regional Hospital
    ‪7 min drive‬
  • Western Carolina University
    ‪15 min drive‬
  • Harrahs Cherokee Casino
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Sylva

At Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG, you'll be 11.8 km (7.3 mi) from Western Carolina University and 14.1 km (8.8 mi) from Sequoyah National Golf Club. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .This hotel has free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free extended parking. .Sights within a 20-minute drive of this Sylva hotel include Harrahs Cherokee Casino and Great Smoky Mountains Railroad.

What's nearby

  • Harris Regional Hospital - 7 min drive - 8.3 km
  • Sequoyah National Golf Club - 11 min drive - 14.2 km
  • Western Carolina University - 15 min drive - 11.8 km
  • Harrahs Cherokee Casino - 17 min drive - 20.1 km
  • Museum of the Cherokee Indian - 19 min drive - 22.1 km

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Cookout - ‬9 min drive
  • ‪Zaxby's - ‬7 min drive
  • ‪El Patron Mexican Restaurant - ‬9 min drive
  • ‪Dalaya Thai Cuisine - ‬4 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Hotel with free breakfast, in the vicinity of Western Carolina University
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG. Self parking is free.
  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers 67 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 65-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenity

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  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$174
includes taxes & fees
19 May - 20 May
Best Western Plus River Escape Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.00 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG on 27 Apr 2025 start from AU$174.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Yep, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is a hit with families.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG serve breakfast?

Yep, visitors are hooked on the free buffet breakfast here! Available daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 937 reviews
Rating 8 - Good. 249 out of 937 reviews
Rating 6 - Okay. 70 out of 937 reviews
Rating 4 - Poor. 41 out of 937 reviews
Rating 2 - Terrible. 38 out of 937 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally helpful. We enjoyed our stay
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn, Union Point

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room was very clean..Dove body care products was perfect
Stayed 1 night in Dec 2024

4/10 Poor

Jefferson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ransom

Stayed 2 nights in Dec 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Khalida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Staff was great Nd property well maintaines
Stayed 1 night in Dec 2024

10/10 Excellent

Muharem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious
Stayed 2 nights in Dec 2024

10/10 Excellent

Adelheid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

sonia

Liked: Cleanliness, property conditions & facilities
Front desk lady at first check in was a little rude stated to me “ nobody checks in till 4 “ most places if your or a room is ready they will let you check in. It was 300
Stayed 2 nights in Dec 2024

4/10 Poor

Dennis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Holiday Inn Express Review

Bed was worse it could be. Two sleepless nights due to bed. Breakfast, no bacon though it had been served to others. No place to sit for breakfast. In all, not a good experience. May not use HI express again.
Stayed 2 nights in Dec 2024

10/10 Excellent

monte

Stayed 1 night in Dec 2024

8/10 Good

Oscar

Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the staff was super nice and very helpful! The hotel was clean and the room was nice. The breakfast wasn’t my favorite but I would stay here again for sure!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
very clean and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always great staying at the Holiday Inn, great bfast. Comfy beds.
Stayed 1 night in Dec 2024

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs in room

The room looked clean and nice; UNTIL we found bugs in the shower, on the bathroom floor and my daughter had a cockroach land on her thigh while sitting by the bed. When we told the staff they seemed unbothered.
Stayed 1 night in Dec 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly remodeled. Great staff. Everything very nice Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Lakita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Easy, quick check-in; check-in staff was very pleasant and informative; very clean from the lobby to our room; room was spotless; super clean bathroom; updated furniture; very clean beds; great pillows; easy check-out; breakfast choices were good - the omelets were a hit with my family; would definitely again
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday weekend

We thoroughly enjoyed our stay in this hotel. It is more expensive than we normally would pay. It really shouldn’t cost as much as it does. Even so, we loved staying here. It was close to historic Sylva.
Stayed 2 nights in Dec 2024

10/10 Excellent

Branden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet at night. 😃
Stayed 1 night in Nov 2024