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ALA Residencias

2.5 star property
Aparthotel in Chetumal with rooftop terrace and outdoor pool

Photo gallery for ALA Residencias

Exterior
Family Room | Private kitchen
Terrace/patio
Junior Suite, Bay View
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Outdoor space
  • Air conditioning
  • Free WiFi
The current price is AU$124
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
C. 22 de Enero, Chetumal, QROO, 77000
  • Palacio de Gobierno
    ‪5 min walk‬
  • Chetumal Ferry Terminal
    ‪5 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪16 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Loft

Superior Loft

Superior Loft

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom, Garden View

Standard Room, 1 Bedroom, Garden View | Terrace/patio

Standard Room, 1 Bedroom, Garden View

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Bay View

Junior Suite, Bay View

Junior Suite, Bay View

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 King Beds

View all photos for Gallery Room

Gallery Room

Gallery Room

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft

Standard Loft

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Standard Villa

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Superior Studio Suite

Minibar, individually decorated, individually furnished

Superior Studio Suite

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chetumal

At ALA Residencias you'll be within steps of Fisherman's Fountain and Explanada de la Bandera. Highlights at this aparthotel include in-room pools, free WiFi and furnished patios. .Each apartment is individually decorated and features Smart televisions with digital channels, along with an espresso maker, a ceiling fan and a wardrobe or cupboard. Nice touches to enhance your stay include a soaking tub, a rainfall showerhead and bathrobes. A TV, a minibar and Netflix are also available. Housekeeping is available on request. .This smoke-free aparthotel offers an outdoor pool and a rooftop terrace. .In proximity to this Chetumal aparthotel you'll find Lake Bacalar.
View more Aparthotels in ChetumalOpens in a new window

What's nearby

  • Fisherman's Fountain - 1 min walk - 0.1 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Chetumal Ferry Terminal - 5 min walk - 0.5 km
  • Palacio Municipal De Othon P. Blanco - 16 min walk - 1.3 km
  • Museum of Maya Culture - 16 min walk - 1.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Café del Puerto - ‬6 min walk
  • ‪Marquesita Emiliana - ‬3 min walk
  • ‪Sergio's Pizzas - ‬6 min walk
  • ‪Winner's - ‬2 min walk
  • ‪Hotel Villanueva - ‬2 min walk

About this property

ALA Residencias

Aparthotel in Chetumal with rooftop terrace and outdoor pool
As a guest of ALA Residencias, you'll find an outdoor pool and a rooftop terrace. The front desk is open around the clock.

This Chetumal aparthotel is smoke free.

  • 5 guestrooms or units
  • Terrace on the roof
  • No smoking on site
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and a ceiling fan. Housekeeping is provided on request.

Languages

Spanish

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Fiesta Inn Chetumal Hotel

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  • Free airport shuttle
  • Parking included
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4.3 out of 5, Excellent, 1,006 reviews
The price is AU$141
includes taxes & fees
6 Apr - 7 Apr
Fiesta Inn Chetumal Hotel

Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cleaning supplies
  • Espresso maker

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 75-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Rooftop terrace

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)

Things to do

  • Free bicycles nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal

Frequently asked questions

What is the cancellation policy at ALA Residencias?

ALA Residencias offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ALA Residencias?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at ALA Residencias on 14 Apr 2025 start from AU$124.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to ALA Residencias?

The closest beach to ALA Residencias is Dos Mulas (2.6 km).

Does ALA Residencias have a pool?

ALA Residencias has an outdoor pool. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at ALA Residencias?

This property features an outdoor pool, as well as a private pool and a soaking tub.

Are there hot tubs in the rooms at ALA Residencias?

No, but there are deep-soaking baths and private pools in the guestrooms.

Is there a free airport shuttle available at ALA Residencias?

No, ALA Residencias does not offer an airport shuttle service.

What time are check-in & check-out at ALA Residencias?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ALA Residencias?

No, pets are not allowed.

ALA Residencias Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Exciting .amazing , very comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

EVAN I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024

8/10 Good

Rafael, Mexico

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

ranee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Always a great stay!!
This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Love it!!
I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with partner
It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tayfun, Sanignacio

Travelled with partner
Liked: Amenities, property conditions & facilities
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Wonderful
It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything. Juanita was exceptional in answering questions/ concerns.
Stayed 2 nights in Sep 2023

10/10 Excellent

Eugene, Oshawa

Liked: Cleanliness, property conditions & facilities
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

Monty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Nice room
The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia Patricia

Liked: Cleanliness, room comfort
Muy cómoda habitación, buena ubicación
Stayed 1 night in Nov 2024

10/10 Excellent

Reymundo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La hospitalidad de su personal , fueron muy amables. Nos gusto TODO, Exelente ubicación, limpio cómodo, bonito, funcional. La suite sensacional la vista maravillosa hacia la bahía la piscina en excelente condiciones.
Stayed 1 night in Sep 2024

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2024

10/10 Excellent

Diana Alejandra

Liked: Cleanliness, property conditions & facilities
Está hermoso me encantó y por supuesto volveré
Stayed 1 night in May 2024

2/10 Terrible

ARI, CANCUN

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pésima opción, no respetaron el precio, quisieron abusar con el tipo de cambio y además pretendieron cobrarle comisión por pagar con tarjeta de crédito, obviamente no me quedé, pésimo servicio
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Erlebnis war nicht optimal
Klimaanlage hat den Raum nicht heruntergekühlt. Es war die ganze Nacht durch sehr heiss. Wir konnten kaum schlafen. Ebenfalls gab es viele Mücken im Zimmer. Es gab Probleme mit der Bezahlung. Der Preis wurde bei der Buchung in USD angegeben. Das Hotel hat einen unangemessenen Wechselkurs vorgeschlagen, hat dann aber eingelenkt. Ebenfalls haben Sie 4% Gebühren belastet, weil die Zahlung mit der Karte erfolgte.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Stayed 1 night in Mar 2024