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Hotel Los Cocos Chetumal

3.0 star property
Hotel in Chetumal with 3 outdoor pools and 24-hour front desk
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Front of property
Garden
Reception
Premier Room | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included
The price is AU$102
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Museo de la Ciudad
    ‪3 min walk‬
  • Museum of Maya Culture
    ‪6 min walk‬
  • Palacio de Gobierno
    ‪12 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪8 min drive‬

Room options

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Cable channels
Wardrobe
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Cable channels
Wardrobe
Laptop workspace
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Cable channels
Wardrobe
Laptop workspace
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is AU$89
for 1 room
includes taxes & fees
5 Feb - 6 Feb
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About the area

Chetumal

Hotel Los Cocos Chetumal puts you in the heart of Chetumal, steps from Museo de la Ciudad and within a 10-minute stroll of Museum of Maya Culture. Highlights at this hotel include 3 outdoor swimming pools, a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, tour/ticket assistance and a gift shop. .In proximity to this 3-property class Chetumal hotel you'll find Lake Bacalar.

What's nearby

  • Museum of Maya Culture - 6 min walk
  • Palacio de Gobierno - 12 min walk
  • Chetumal Ferry Terminal - 13 min walk
  • Palacio Municipal De Othon P. Blanco - 13 min walk
  • Explanada de la Bandera - 14 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Las Mismas - ‬4 min walk
  • ‪Los Almendros - ‬5 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬5 min walk
  • ‪Pasion Turca - ‬5 min walk

About this property

Hotel Los Cocos Chetumal

Hotel in Chetumal with 3 outdoor pools and 24-hour front desk
Hotel Los Cocos Chetumal offers its guests 3 outdoor swimming pools. There's a restaurant on site. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at Hotel Los Cocos Chetumal. Self parking is free.

  • 80 guestrooms or units
  • 2 levels
  • 5 buildings
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Dining venue
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • La palma

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Cocos Chetumal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Hotel Los Cocos Chetumal?

Hotel Los Cocos Chetumal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Los Cocos Chetumal?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Los Cocos Chetumal on 23 Jan 2025 start from AU$102.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Los Cocos Chetumal?

Yep, Hotel Los Cocos Chetumal has a free self car park.

Are there any beaches close to Hotel Los Cocos Chetumal?

The closest beach to Hotel Los Cocos Chetumal is Dos Mulas (2.3 km).

Does Hotel Los Cocos Chetumal have a pool?

Hotel Los Cocos Chetumal has 3 outdoor swimming pools. The pool is open 7:00 AM to 10:00 PM.

Is there a free airport shuttle available at Hotel Los Cocos Chetumal?

No, Hotel Los Cocos Chetumal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Los Cocos Chetumal?

Yep, you can grab a meal at Hotel Los Cocos Chetumal's onsite restaurant.

What time are check-in & check-out at Hotel Los Cocos Chetumal?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Los Cocos Chetumal?

No, pets and service animals are not allowed.

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 252 reviews" "
Rating 8 - Good. 81 out of 252 reviews" "
Rating 6 - Okay. 32 out of 252 reviews" "
Rating 4 - Poor. 9 out of 252 reviews" "
Rating 2 - Terrible. 10 out of 252 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff is not as attentive.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Accomodating to a point. Disappointing
Receptionist was very accomodating after we booked the wrong date (typo error) and allowed us to change the date even though it was a nonrefundable room. She understood it was an error. However, the room they had us is was extremely shabby and dated. The sliding door to the outdoor barred area (no wider than 1 metre did not lock. The maintenence personell got straight onto it and added a lock. We had requested a room by the pool, but were told there were none available. Upon passing the area we noticed several unoccupied poolside rooms. We were prepared to pay more for the upgrade and have both stayed at this hotel numerous times before.
Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Stayed 1 night in Sep 2024

6/10 Okay

rene

Travelled with family and small children
Liked: Cleanliness
They haven’t been keeping up with the mentenance the rooms need a little more mentenance work like walls need a little pain job since it’s stained with previous job being done . A little paint would do it and make it look a lot more presentable . The pillows need to be upgraded.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Aug 2024

10/10 Excellent

Justiniano

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

FRANCISCO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the show head. It was horrible
Stayed 4 nights in Aug 2024

10/10 Excellent

Edwin, Houston

Liked: Amenities
Nice place
Stayed 1 night in Aug 2024

2/10 Terrible

Kim

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service. They charged my card 3 times and refused to refund me. I had all the proof from my bank and they refused to help me
Stayed 2 nights in Jul 2024

8/10 Good

Lilian

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
this hotel is located in a good area where you are walking distance from restaurants, the seaside, stores ,market etc. The staff very friendly and helpful. however the hotel itself needs some up keeping its starting to look wear out.
Stayed 2 nights in Jul 2024

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2024

8/10 Good

Andy

Stayed 1 night in Jul 2024

10/10 Excellent

Pedro Mariano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, I stayed there most of the times I travelled to Chetumal
Stayed 2 nights in Jun 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonner and the place not unkept
Stayed 2 nights in Jun 2024

10/10 Excellent

Moreiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Azalia, Orange Walk Town

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. My son enjoyed the pool.
Stayed 2 nights in Apr 2024

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel. Sometimes the service (at the restaurant) was not the best, slow and one rude server. Other than that, the hotel is okay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff
Stayed 1 night in Feb 2024

10/10 Excellent

Ardon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top quality in every aspect!
Stayed 1 night in Feb 2024

10/10 Excellent

Josue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every dollar!!!!
Stayed 1 night in Jan 2024

8/10 Good

Suzy

Stayed 1 night in Jan 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Vacation
Hotel needs update on furnitures. Shower needs an appealing feeling.
Stayed 3 nights in Jan 2024

8/10 Good

stephen

Stayed 1 night in Jan 2024

6/10 Okay

Paul

Stayed 1 night in Oct 2023

2/10 Terrible

norma

Stayed 1 night in Sep 2023