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Xcabal Hotel Boutique

3.0 star property
Comfortable adults-only hotel near Lake Bacalar

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Photo gallery for Xcabal Hotel Boutique

Front of property
Premium Double Room, Lagoon View | Terrace/patio
Exterior
Deluxe Double Room, 1 King Bed, Lagoon View
Premium Double Room, Lagoon View | View from room
Reviews
9.4

Exceptional

Popular amenities

  • Restaurant
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Carretera Federal Chetumal-Cancun KM 23, Bacalar, QROO, 77930
  • Popular LocationLake Bacalar11 min walk
  • Popular LocationLaguna Bacalar Ecological Park3 min drive
  • Popular LocationFort of San Felipe4 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)36 min drive

Room options

View all photos for Standard Double Room, 1 King Bed, Lagoon View

Standard Double Room, 1 King Bed, Lagoon View | Terrace/patio

Standard Double Room, 1 King Bed, Lagoon View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Lagoon View

Deluxe Double Room, 1 King Bed, Lagoon View

Deluxe Double Room, 1 King Bed, Lagoon View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Lagoon View

Premium Double Room, Lagoon View

Premium Double Room, Lagoon View

Highlights

Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
In-room massage
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 17 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Multiple Beds, Balcony, Partial Lake View

Family Room, Multiple Beds, Balcony, Partial Lake View

Family Room, Multiple Beds, Balcony, Partial Lake View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Partial lake view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Standard Triple Room, 2 Double Beds

Standard Triple Room, 2 Double Beds

Standard Triple Room, 2 Double Beds

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, Lagoon View

Individually decorated, individually furnished, iron/ironing board

Deluxe Double Room, 1 King Bed, Lagoon View

Highlights

Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
Located on the ground floor
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, 1 King Bed, Lake View

Standard Double Room, 1 King Bed, Lake View

Standard Double Room, 1 King Bed, Lake View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Ceiling fan
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 8 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bacalar

At Xcabal Hotel Boutique you'll be within a 15-minute walk of Lake Bacalar and 2.9 km (1.8 mi) from Polytechnic University of Bacalar. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages and mani/pedis. Other amenities include free Wi-Fi in public areas, a terrace and a garden. Cooked-to-order breakfast is available daily. .Near this 3-property class Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 11 min walk
  • Laguna Bacalar Ecological Park - 3 min drive
  • Fort of San Felipe - 4 min drive
  • Municipal Spa of Bacalar - 6 min drive
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Taqueria Chepe - ‬3 min drive
  • ‪La Playita - ‬4 min drive
  • ‪Marisqueria el Taco Loco - ‬19 min walk
  • ‪La Catrina - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive

About this property

Xcabal Hotel Boutique

Comfortable adults-only hotel near Lake Bacalar
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Xcabal Hotel Boutique. Self parking is free. A complete renovation of Xcabal Hotel Boutique was completed in January 2020.

This 3-star Bacalar hotel is smoke free.

  • 11 guestrooms or units
  • 6 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Xcabal Hotel Boutique offers 11 air-conditioned accommodations, with a hairdryer. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages and manicures and pedicures.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Itzel

Things to do

  • Kayaking
  • Water sports equipment

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 3 buildings
  • 6 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Air conditioning
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Experiencia Xcabal
Xcabal Hotel Boutique Hotel
Xcabal Hotel Boutique Bacalar
Xcabal Hotel Boutique Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Xcabal Hotel Boutique?

Xcabal Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Xcabal Hotel Boutique?

Yep, Xcabal Hotel Boutique has a free self car park.

Are there any beaches close to Xcabal Hotel Boutique?

The closest beach to Xcabal Hotel Boutique is Dos Mulas (24.6 km).

Is there a spa on site at Xcabal Hotel Boutique?

There's no onsite spa, but this property does offer services like massages.

Is Xcabal Hotel Boutique family-friendly?

No, Xcabal Hotel Boutique is an adults-only property.

Does Xcabal Hotel Boutique serve breakfast?

Yeah, cooked-to-order breakfast is served daily.

Is there a free airport shuttle available at Xcabal Hotel Boutique?

No, Xcabal Hotel Boutique does not offer an airport shuttle service.

Is there a bar or restaurant at Xcabal Hotel Boutique?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Xcabal Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Xcabal Hotel Boutique?

No, pets are not allowed.

Xcabal Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 44 reviews" "
Rating 8 - Good. 7 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great hostess service .
Stayed 2 nights in Dec 2023

10/10 Excellent

Aldara, Taylorsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

trevor

Stayed 3 nights in Dec 2023

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a peaceful retreat, this is the place ! Lovely, friendly, kind staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar a pasos de la laguna. Mi habitación con la mejor vista, y una terraza increíble. Excelente opción en Bacalar

8/10 Good

Mireily

Travelled with partner
Liked: Staff & service, amenities
Hotel has an espectacular view, good restaurant, an amazing staff. The only area to improve is that they need to be attentive to the details. For example: room walls with poor paint, spider webs on roofs and corners, some floor boars were loose or broken, sink pipeline with tape and others details.
Stayed 4 nights in Aug 2023

4/10 Poor

Aimee

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views at a good price. Needs a little more amenities but very good customer service and nice helpful staff. Will definitely return to this hotel.
Stayed 2 nights in Jun 2022

10/10 Excellent

Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with awesome views. Very clean property and rooms. Everyone was super helpful, front desk with getting Covid test info and especially Santos, our server, who came through with great recommendations and service.
Stayed 4 nights in Apr 2022

10/10 Excellent

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was some of the best we had on our trip. The vibe here was great, the beds comfy, and the views amazing. I highly recommend!
Stayed 3 nights in Feb 2022

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
An AMAZING, BEAUTIFUL place!
An AMAZING place in Bacalar to relax!!! New, clean, comfortable, relaxing, beautiful! Little details are needed such as a little closet to place our luggage, but other then that, everything else was PERFECT!
Our room
Balcony
Stayed 1 night in Dec 2021

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Xcabal was amazing! From the moment we arrived they were very attentive and friendly. We only had one small issue during our stay but the hostess took care of it immediately. Then on the morning we checked out, we came out to a flat tire on our car. The staff changed the tire for us very quickly (and for free) and then recommended a local tire place nearby to get the tire patched. Overall our experience was amazing here. The property is beautiful. The rooms are clean and gorgeous. The deck attached to the room and the free kayaks are a nice touch. We would definitely stay here again if we were in the area.
Stayed 2 nights in Dec 2021

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bacalar's hidden gem
Amazing views, very comfy bed and pillows, the place was very clean. excellent hostess. I will recomend it, you wont be sorry.
Stayed 1 night in Nov 2021

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lagoon and really cute hotel. My stay was perfect, the staff are kind, friendly and helpful and I would definitely stay there again. Only downside if you don’t have a car, it’s a little far from town center and you’ll need to be taking cabs, otherwise it’s a 5 min. drive and it’s more secluded and peaceful, as the town can be a bit louder.
Stayed 4 nights in Oct 2021

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bacalar vaca
Wonderful view from my room. I will be back. Breakfast needs improvement.
Stayed 2 nights in Aug 2021

10/10 Excellent

Mariela

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias por la atención de primera
Un negocio familiar en el que cuidan cada detalle, agradecemos mucho la atención!
Stayed 1 night in Jun 2021

8/10 Good

SILVIA

Stayed 2 nights in Feb 2024

6/10 Okay

TED ANDREY DOMINGUEZ

Travelled with group
Disliked: Property conditions & facilities
Propiedad en construcción, obstruyendo entradas, caminos a las habitaciones inseguros y sucios. Servicio al área de la Laguna muy tardado. Restaurante muy bueno.
Stayed 1 night in Oct 2023

10/10 Excellent

Evangelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi sueno se hizo realidad en este hermoso lugar en donde disfrutamos al máximo. Laguna Bacalar, Hotel, alimentos, paseos, personas todo fue maravilloso.
Stayed 3 nights in Aug 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and so well mantained. We stayed at the quadruple lagoon view room and the view was to die for. My dad took a kayak out in the sunrise and was so happy about it. The only room for improvement I saw was that drinks service was a bit slow if you were hanging out at the lagoon since the bar is all the way in the lobby. There were some other guests who were a bit disruptive to the whole peaceful mood of the hotel but it was not the hotel's fault at all. We also had lunch at the restaurant and we were pleasently surprised as the food was really good. Would definitely stay here again!

4/10 Poor

Jose Gabriel

Liked: Cleanliness
Stayed 2 nights in Sep 2023