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Hotel Casa Regina

2.0 star property
Pet-friendly hotel connected to a shopping centre in Felipe Carrillo Puerto with a 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa Regina

Reception
Exterior
Garden
Standard Room, 2 Queen Beds
Family Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle 68 812, Centro, Felipe Carrillo Puerto, QROO, 77200
  • Pueblo Felipe Carrillo Plaza
    5 min walk
  • Santuario de la Cruz Parlante
    6 min walk
  • El Pastorcito Maya
    2 min walk
  • Taquería "Tumben Kin
    2 min walk

Room options

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Exterior

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Parking included
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (143)
The price is AU$63
for 1 room
includes taxes & fees
14 Jan - 15 Jan
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About the area

Felipe Carrillo Puerto

Hotel Casa Regina puts you in the heart of Felipe Carrillo Puerto, connected to a shopping centre and within just a 10-minute stroll of Pueblo Felipe Carrillo Plaza and Santuario de la Cruz Parlante. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include tour/ticket assistance and luggage storage. .With a stay at this Felipe Carrillo Puerto hotel, you'll be 0.5 km (0.3 mi) from Centro Cultural Chan Santa Cruz.

What's nearby

  • Pueblo Felipe Carrillo Plaza - 5 min walk
  • Santuario de la Cruz Parlante - 6 min walk
  • Centro Cultural Chan Santa Cruz - 6 min walk

Restaurants

  • ‪El Faisán y el Venado - ‬6 min walk
  • ‪Tendejón y antojitos "Los 4 Hermanos - ‬4 min walk
  • ‪El Pastorcito Maya - ‬2 min walk
  • ‪Tierra Café - ‬7 min walk
  • ‪Taquería "Tumben Kin - ‬2 min walk

About this property

Hotel Casa Regina

Pet-friendly hotel connected to a shopping centre in Felipe Carrillo Puerto with a 24-hour front desk
Hotel Casa Regina offers its guests tour/ticket assistance and a garden. Public spaces have free WiFi.

This Felipe Carrillo Puerto hotel is smoke free.

  • 9 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
Hotel Casa Regina offers 9 air-conditioned accommodations, with a ceiling fan. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

OYO Hotel Casa Regina
Hotel Casa Regina Hotel
Hotel Casa Regina Felipe Carrillo Puerto
Hotel Casa Regina Hotel Felipe Carrillo Puerto

Frequently asked questions

What is the cancellation policy at Hotel Casa Regina?

Hotel Casa Regina offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Casa Regina?

No, Hotel Casa Regina does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Casa Regina?

Check-in begins at 1:00 PM. Check-out time is noon.

Hotel Casa Regina Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value basic accommodation.
We stayed here to escape a hurricane with the kids. There is not official parking you need to park on the street. Staff were friendly and help full. We had to ask for a sheet that was missing and also towels. Room is small and basic and branded OYO. The shower didn't have very hot water so that was disappointing. But TV worked. No fridge just basic room as you see in the image. But nice staff and fulfilled its purpose.
Stayed 1 night in Oct 2020

8/10 Good

Joe, Playa Del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The AC unit worked great the television worked all in all was a nice stay
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Servicio recepción
El servicio en recepción bastante regular, muy poco serviciales los empleados
Stayed 1 night in Jan 2021

8/10 Good

Jorge

Travelled with group
Liked: Staff & service
Recomendable para estancias cortas
El personal es muy amable, se esfuerzan por darte el mejor servicio. Las habitaciones son un poco oscuras y hay focos que no funcionan, en la habitación que nos tocó el extractor de aire del baño estaba averiado, fuera de eso el resto de cosas funcionan bien. Recomendable para estancias cortas y económicas, ya que el precio es inmejorable.
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020