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Hotel Grand Marlon

3.0 star property
Hotel in Chetumal with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Grand Marlon

Junior Suite
Balcony
Porch
Daily local cuisine breakfast (MXN 145 per person)
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is AU$87
includes taxes & fees
19 Nov - 20 Nov

Explore the area

Map
Av. Juárez No. 88, Chetumal, QROO, 77000
  • Museo de la Ciudad
    6 min walk
  • Palacio de Gobierno
    8 min walk
  • Explanada de la Bandera
    8 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    7 min drive

Room options

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Jetted bath
Private bathroom
Free bottled water
Iron/ironing board
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Jetted bath
Private bathroom
Free bottled water
Iron/ironing board
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi

Executive Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Similar properties

Room
Hotel Marlon
Parking included
Free WiFi
Air conditioning
Room service
3.7 out of 5, Good, (284)
The price is AU$70
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hotel Marlon

About the area

Chetumal

At Hotel Grand Marlon you'll be within just a 10-minute stroll of Museo de la Ciudad and Palacio de Gobierno. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Placeres, serves international cuisine. Enjoy the gym and Hot tub. Other amenities include free Wi-Fi in public areas, a business centre and a 24-hour front desk. Local cuisine breakfast is available daily between 7:00 AM and noon. .With a stay at this 3-property class Chetumal hotel, you'll be 28.9 km (17.9 mi) from Lake Bacalar.

What's nearby

  • Palacio de Gobierno - 8 min walk
  • Explanada de la Bandera - 8 min walk
  • Chetumal Ferry Terminal - 9 min walk
  • Palacio Municipal De Othon P. Blanco - 9 min walk
  • Museum of Maya Culture - 10 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Almendros - ‬1 min walk
  • ‪Las Mismas - ‬3 min walk
  • ‪Los Comales - ‬4 min walk
  • ‪Hot Dogs de la Obregon - ‬4 min walk

About this property

Hotel Grand Marlon

Hotel in Chetumal with fitness centre and 24-hour front desk
Hotel Grand Marlon offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Grand Marlon.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

  • 34 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Grand Marlon offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Marlon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 145 for adults and from MXN 145 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Frequently asked questions

Are there any beaches close to Hotel Grand Marlon?

The closest beach to Hotel Grand Marlon is Dos Mulas (2.5 km).

How much does it cost to stay at Hotel Grand Marlon?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Grand Marlon on 19 Nov 2024 start from AU$87.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Grand Marlon have a pool?

Hotel Grand Marlon has an outdoor pool.

Does Hotel Grand Marlon serve breakfast?

Sure does, local cuisine breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Grand Marlon?

No, Hotel Grand Marlon does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Marlon?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Marlon?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Grand Marlon?

No, pets and service animals are not allowed.

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 555 reviews" "
Rating 8 - Good. 179 out of 555 reviews" "
Rating 6 - Okay. 95 out of 555 reviews" "
Rating 4 - Poor. 37 out of 555 reviews" "
Rating 2 - Terrible. 35 out of 555 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.
Stayed 3 nights in Jul 2024

4/10 Poor

Sonia

Disliked: Cleanliness
The towels were old and dark instead of clean white, hand towel had a hole showing signs of being too used and old. We got 1/3 roll of toilet paper in the bathroom, had to ask for another roll. And the WiFi was verrry weak and had a hard time connecting.
Stayed 1 night in Jul 2024

6/10 Okay

Philip

Travelled with family
Parking not convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio, Sylmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Shakera

Disliked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Santino

Liked: Staff & service
Convenient & Good for an overnight stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Janie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. Very exclusive. I felt happy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ainsley

Stayed 2 nights in May 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities
It would be nice to have a refrigerator i the room and a coffee maker or Microwave
Stayed 3 nights in Apr 2024

6/10 Okay

Gerard

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lyzz

Liked: Cleanliness, staff & service
We had a lovely time at this hotel
Stayed 3 nights in Mar 2024

6/10 Okay

Gilberto

Liked: Cleanliness, staff & service
El hotel cumple con las expectativas, ideal para viajes rápidos.

4/10 Poor

Yaaqov

Stayed 1 night in Apr 2024

8/10 Good

SHARI

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I didn’t like that they were unable to locate my reservation and was turnt away to the other hotel and after showing receipts of payment only then the front desk further looked into the reservation being asked for. She was very nonchalant about the situation and didn’t offer much assistance, not sure if because her language barrier with English speakers.
Stayed 1 night in Apr 2024

8/10 Good

Joni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great, recommended
Stayed 2 nights in Mar 2024

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria, Gardendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Santino

Property is centrally located and they serve a good breakfast. What I didn’t like is that I booked and paid for a King Size Bed and was told on checking in that they are sold out and was given a room with 2 double beds.
Stayed 2 nights in Mar 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Feb 2024

6/10 Okay

Giovanna

Disliked: Property conditions & facilities
Wifi was horrible on the first floor. Couldn't make a whatsapp voice call much less work on my computer and when recording a message in whatsapp to send to my contacts you could very clearly hear my neighbor's conversation in the background. Room had a faint odor of pee, 1 bed comforter had dirt stains and the other was ripped, no outlet by the bed to charge the phone, netflix didn't work on the tv, you can very clearly hear other guests through the walls and doors creaked very loudly including our neighbors, The beds were hard and the electricals, locks and plumbing are all antiquated and require some updating. Good things are the hot water doesn't take long to come up, there's a small table and chair to work and the bathroom is spacious
Stayed 1 night in Feb 2024

8/10 Good

ROBERT

Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Jan 2024

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good. WiFi needs better coverage as on the 2nd and 3rd floor, the signal is very weak
Stayed 3 nights in Jan 2024

2/10 Terrible

Nimia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The jetted tub was not working. We called front desk. They sent housekeeping and she left the floors muddy and didn't clean it. And then they said they would call me and update me on another room and and never did. They said maintenance was going to check the pump and never did. The Executive rooms are better than me junior suite.
Stayed 1 night in Jan 2024