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Hotel Turquesa Maya

3.0 star property
Hotel in Felipe Carrillo Puerto with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Turquesa Maya

Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Property grounds
Room amenity
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, QROO, 77210
  • Santuario de la Cruz Parlante
    17 min walk
  • Centro Cultural Chan Santa Cruz
    17 min walk
  • Pueblo Felipe Carrillo Plaza
    18 min walk

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Balcony
Air conditioning
Plasma TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

About the area

Felipe Carrillo Puerto

At Hotel Turquesa Maya you'll be within a 20-minute stroll of Pueblo Felipe Carrillo Plaza and Santuario de la Cruz Parlante. Highlights at this hotel include in-room free WiFi, balconies and plasma TVs. .The restaurant, Turquesa Maya, serves local cuisine. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available. There's also the convenience of free self parking. .With a stay at this 3-property class Felipe Carrillo Puerto hotel, you'll be 1.4 km (0.9 mi) from Centro Cultural Chan Santa Cruz.

What's nearby

  • Santuario de la Cruz Parlante - 17 min walk - 1.4 km
  • Centro Cultural Chan Santa Cruz - 17 min walk - 1.4 km
  • Pueblo Felipe Carrillo Plaza - 18 min walk - 1.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 135 min drive

Restaurants

  • ‪Tacos Don Rey - ‬16 min walk
  • ‪Los Bambus - ‬13 min walk
  • ‪Asadero el Pollo - ‬14 min walk
  • ‪Tendejón y antojitos "Los 4 Hermanos - ‬14 min walk
  • ‪El Pastorcito Maya - ‬18 min walk

About this property

Hotel Turquesa Maya

Hotel in Felipe Carrillo Puerto with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi. Hotel Turquesa Maya also features tour/ticket assistance, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Felipe Carrillo Puerto hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • Garden
  • No smoking on site
  • Dining venue
Hotel Turquesa Maya offers 18 air-conditioned accommodations with complimentary bottles of water and free toiletries. Rooms open to balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 10 to 15 for adults and USD 10 to 15 for children
  • A restaurant

Restaurants on site

  • Turquesa Maya

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults and USD 10 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya
Turquesa Maya Felipe Carrillo
Hotel Turquesa Maya Hotel
Hotel Turquesa Maya Felipe Carrillo Puerto
Hotel Turquesa Maya Hotel Felipe Carrillo Puerto

Frequently asked questions

What is the cancellation policy at Hotel Turquesa Maya?

Hotel Turquesa Maya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Turquesa Maya?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Turquesa Maya on 26 Nov 2024 start from AU$57.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Turquesa Maya?

Yep, Hotel Turquesa Maya has a free self car park. Onsite parking is limited.

Does Hotel Turquesa Maya serve breakfast?

Sure does, cooked-to-order brekkie is served at Hotel Turquesa Maya.

Is there a free airport shuttle available at Hotel Turquesa Maya?

No, Hotel Turquesa Maya does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Turquesa Maya?

Yep, you can grab a meal at Hotel Turquesa Maya's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Hotel Turquesa Maya?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Turquesa Maya?

No, pets are not allowed.

Hotel Turquesa Maya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 137 reviews" "
Rating 8 - Good. 36 out of 137 reviews" "
Rating 6 - Okay. 28 out of 137 reviews" "
Rating 4 - Poor. 10 out of 137 reviews" "
Rating 2 - Terrible. 9 out of 137 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

ROBERT, Jefferson Hills

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.
Stayed 3 nights in Jun 2024

6/10 Okay

Nataniel

Travelled with family and small children
Liked: Cleanliness, staff & service
Room was spacious
Stayed 1 night in Apr 2024

6/10 Okay

Azalia, Orange Walk Town

Travelled with family and small children
Disliked: Staff & service, amenities
Limited parking spaces. Reception not as friendly.
Stayed 1 night in Mar 2024

4/10 Poor

Philip

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not good but no other choices
Stayed 3 nights in Feb 2024

10/10 Excellent

Greg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.
Stayed 1 night in Nov 2023

6/10 Okay

Theresa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Danny Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.
Stayed 2 nights in May 2023

10/10 Excellent

jordan

Travelled with family
Liked: Cleanliness, staff & service
Inexpensive very friendly staff and very clean!
Stayed 1 night in Jan 2023

8/10 Good

xiangzheng, Cambridge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.

4/10 Poor

Irwin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Your basic, cheap Mexican hotel. Outside the center of town, dogs bark at night, trucks rumble by, birds chirp loudly in the morning. The greens and yellows of Mexican rooms. Slow Wi-Fi, breakfast not available because chef didn’t show up. Beats sleeping in your car along the side of the road 307 at night.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Motel for a road trip
Convenient stop on the road between Bacalar and Tulum. No problem to check in late at night. Parking was available for free right in front of our room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Kay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place is horrible Full of roaches!!!!! Must take a pets control to this property ASAP.
Stayed 1 night in Jul 2018

10/10 Excellent

Faviola, salem or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice customer service
The young lady at the front went above and beyond to make us feel comfortable we were so hungry and she went above and beyond to get us food!!!
Stayed 1 night in Jan 2018

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly, Clean and safe place to stay.
Staff was very friendly and the hotel room was clean. The hotel seemed to be located in a quet part of the town. We would stay here again when passing through the area.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money. AC was working and the availability of channels was good. The internet was slow or will not work well as I was on the third floor. Staff was very friendly. The hotel is about a kilometer from downtown area so it helped that I had a car.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was great, only stayed one night and will stay there again

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located and clean
Conveniently located while crossing the Yucatán

8/10 Good

J, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with the basics
A solid place to stop between Cancun and points further south. The next day we easily drove Xpujil, stopping in Bacalar then lunch at Cenote Azul. The hotel is simple and quite adequate for a stopover. Dinner was good, too. Wifi worked, as did the TV, which had many channels. Hot shower. Could've stayed another night, but not more than that. Neighborhood quiet and away from highway. Lack of secured parking, mentioned in another review, was not a problem; we did not leave stuff in the car, however. Felt safe and secure.

8/10 Good

Michel, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in Felipe Carrillo
The staff really took time and energy to make sure that our stay was comfortable and enjoyable. Very comfortable bed. Large room. Quiet surroundings. Cute restaurant. Only things; a tired shower head gave us little water to shower with, and the wifi was hard to use in our room no. 2.

6/10 Okay

Steven, New York

A Night in the Jungle
Great jumping off point to see Sian Ka'an

10/10 Excellent

Pamela, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in this town
We needed a room for 1 night in this part of the Yucatan, in-between towns. This hotel was cheap, clean, and really great employees.

8/10 Good

Frank, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to excellent birding opportunities
This was my second stay at the Hotel Turquesa Maya in the last 6 months. The rooms are clean, the staff is very friendly, and the hotel facilities are generally in excellent condition. I can't comment on the breakfast as we left very early in the morning to go birding. A couple of things to consider: - Staff speaks Spanish only. - No secure parking offered. - I don't know if this means anything, but both times we have stayed at the hotel, we were the only guests.